My existing purchases have INSTALL next to them, but when I try click on them it says "There was an error in the App Store. Please try again later. (100)". I've tried restarting, clearing all caches, buying and downloading new apps (which works). Any idea
Hi - in the app store, I've logged in with no problem, but when I go into my existing purchases and have INSTALL next to everything I've bought, and try to click on them it says;
"There was an error in the App Store. Please try again later. (100)".
I've tried restarting, clearing all caches, buying and downloading new apps (which works), and also buying and downloading more music from iTunes too (so I update all T&C's etc too, and update all payment info). But nothing seems to solve this. Any ideas?? Thanks a lot, Greg
This procedure is a diagnostic test. It makes no changes to your data.
Please triple-click anywhere in the line below on this page to select it:
ls -@Oaen L*/Coo* | pbcopy
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
Wait for a new line ending in a dollar sign ($) to appear below what you entered.
The output of the command will be automatically copied to the Clipboard. If the command produced no output, the Clipboard will be empty. Paste into a reply to this message.
The Terminal window doesn't show the output. Please don't copy anything from there.
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JohnCullison wrote:
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This procedure is a diagnostic test. It makes no changes to your data.
Please triple-click anywhere in the line below on this page to select it:
ls -@Oaen L*/Coo* | pbcopy
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
Wait for a new line ending in a dollar sign ($) to appear below what you entered.
The output of the command will be automatically copied to the Clipboard. If the command produced no output, the Clipboard will be empty. Paste into a reply to this message.
The Terminal window doesn't show the output. Please don't copy anything from there. -
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Change your Date & Time settings to reflect automatic. It will fix the problem.
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Hi,
not sure what the problem might be, but you can try the following:
While pressing ALT+CMD on the keyboard, click on the Aperture icon in the dock: Aperture then opens in a special "recovery mode", and you're prompted to choose what kind of repair you need: Repair Permissions / Repair Database / Rebuild Database
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I can download new apps just fine. I am unable to update or install apps I have purchased in the past.After 30 minutes this morning, no resolution. Then another tech support call this afternoon, 15 minutes in, was escalated to a Tier 2 (Senior) advisor. He said something similar to the above ("this is one of the strangest things I've seen"). He was chatted with iTunes guys and took all my info into the case and was escalating it over to engineering. Said they would be in touch.
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Just to clarify:
iTunes on Windows7: trying to update an existing app, or re-download a prior app, gives the (11111) error. Downloading a new (free) app worked fine.
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I am having trouble accessing my purchases and upgrades for apps.
One Error message is
Could not purchase. the File or directory is corrupted and unreadable. There was an error in the iTunes store. Please try again later.
another error message was
The app '_____' was not installed on the iPhone "____ iPhone" because you are not authorised for it on this computer.
To authorise this computer for itmes purchased from the iTunes Store choose Store>Authorise this computer.
Then This message appears
We could not complete your iTunes Store request. The file or directory is corrupted and unreadable. There was an error in the iTunes Store. Please try again later.
This also came up last night while I had my iPad connected to the computer. Can someone please tell me what has happened and how I can fix it. I have already uninstalled and reinstalled iTunes.Did you ever get an answer?
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When I attempt to purchase a song from itunes, I keep getting the following error message: Could not purchase "song name". An unknown error occurred (-42408). There was an error in the itunes store. Please try again later
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creating and/or opening a different iTunes library : http://support.apple.com/kb/HT1589
or using a different user account on your computer in case it's a problem with that user account.
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I get an error when purchasing a TV Show. "Could not purchase... The network connection was lost. There was an error in the Itunes Store." I have not been able to purchase anything for over a week. I'm wondering what I have to do to get this resolved?
Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa -
When i go into the iTunes store and try to update apps or buy apps/songs a window pops up stating:
"We could not complete your iTunes Store request. An unkown error has occured (0x800B0109)"
"There was an error in the iTunes Store. Please try again later."
I try later but then it keeps coming up. Please help!!!Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
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