My external Apple USB Keyboard letters doesn't work, but the numbers do. Why and how can I fix this issue?

My external Apple USB Keyboard letters doesn't work, but the numbers do. Why and how can I fix this issue? Also, When I open the Keyboard Viewer, the letters will highlight only if I hold the modifier key(s) "Control" or "Control and Option". I really need help with this. I don't have any other computer to try it on, so I will have to test it on a friends computer sometime. But perhaps solutions that I can try right now? Thanks.

Hello there, IDuncan23.
The following Knowledge Base article has some great troubleshooting steps you can follow to work on resolving your keyboard issue:
One or more keys on the keyboard do not respond
http://support.apple.com/kb/ts1381
Thanks for reaching Apple Support Communities.
Cheers,
Pedro D.

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My external Apple USB Keyboard letters doesn't work, but the numbers do. Why and how can I fix this issue?

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