My Facetime app on my Macbook won't let me sign in

Everytime I try to log onto my Facetime app on my MacBook it says "Could not sign, please check your network settings" and i've checked and in various places and it still continues to do the same thing.

Hi all. Same problem. I tried changing DNS to 8.8.8.8 and 8.8.4.4. but nothing is working! Not having Facetime is driving me crazy!
I've tried:
restarting
rebooting
changing DNS to the above numbers
Date/time is correct
Restrictions are off
Apple ID/email and password is correct, and verified on the apple site
Intenet/wifi is working - I can access iStore and internet
PLEASE HELP!!!

Similar Messages

  • If my macbook won't let me sign in on facetime what should i do?

    if my macbook won't let me sign in on facetime or messages what should i do?

    This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
    Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
    Step 1
    Check the status of the service. If the service is down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
    Step 2
    Sign out of iMessage on all your Apple devices. Log out and log back in. Try again to sign in.
    Step 3
    Restart your router and your broadband device, if they're separate. You may have to skip this step if you don't control those devices.
    Step 4
    From the menu bar, select
               ▹ About This Mac
    Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.
    Step 5
    Take the steps suggested in this support article. If you don't understand some of the steps or can't carry them out, ask for guidance.
    Step 6
    From the menu bar, select
               ▹ System Preferences... ▹ Network
    If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If the box marked SOCKS Proxy is checked, uncheck it. You don’t need to change any other settings in the window. Click OK and then Apply. Test.
    The result may be that you can't connect to the Internet at all. Revert the change if that happens, or if iMessage still doesn't work. Remember that you must Apply any changes you make in the preference pane before they take effect.
    Step 7
    Select from the menu bar
               ▹ System Preferences… ▹ Flash Player ▹ Storage
    and click
              Block all sites from storing information on this computer
    Close the preference pane.
    Step 8
    Make sure you know the ID and password you use with iMessage. Launch the Keychain Access application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
    Use the search box in the toolbar of the Keychain Access window to find and delete all items with "iMessage" or "com.apple.idms" in the name. Log out and log back in.
    Step 9
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    If iMessage worked in the guest account, stop here and post your results.
    Step 10
    Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you start up, and again when you log in.
    Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start and run than normal, with limited graphics performance, and some things won’t work at all, including sound outputand Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. After testing, restart as usual (i.e., not in safe mode) and test again.
    If iMessage worked in safe mode, but still doesn't work when you restart in "normal" mode, stop here and post your results.
    Step 11
    Triple-click anywhere in the line below on this page to select it:
    /Library/Preferences/com.apple.apsd.plist
    Right-click or control-click the highlighted line and select
              Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
              Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
    Step 12
    Reset the NVRAM.
    Step 13
    Reset the System Management Controller (SMC).
    Step 14
    Reinstall OS X.
    Step 15
    If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple Support. When you set up a support call, select "Apple ID" as the product you need help with, not the hardware model. That way, if you're not under AppleCare, you may be able to talk your way out of being charged for the call.

  • My macbook won't let me sync music or apps as it says my computer is not authorized, even though when I clicked to authorize it it says that it already is. how do i fix this?

    my macbook won't let me sync music or apps as it says my computer is not authorized, even though when I clicked to authorize it it says that it already is. can anybody tell me how i could fix this? iv already tried unarthorising the computer and re authorising it but it still doesnt seem to work

    Hey CarlyR_,
    Thanks for the question. I understand you are experiencing issues related to iTunes Store authorization. The following resources may help to resolve these issues:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/TS1389
    iTunes: Missing folder or incorrect permissions may prevent authorization
    http://support.apple.com/kb/TS1277
    Thanks,
    Matt M.

  • The facetime app won't let me sign in anymore any ideas? It keeps saying 'an error occurred during the activation, try again' what shuld I do?

    The facetime app won't let me sign in anymore. I've been using it fine since Christmas, I haven't used my iPod Touch for about 2 weeks and now when I try to sgn in I get the message 'an error occurred during the activation, try again' what should I do?

    After reading some posts, I see that it is cause by the date and time changing. I reset these ad now Facetime works OK

  • My macbook won't let me download the new version of itunes and my ipod won't sync without the new version of itunes

    My macbook won't let me download the new version of itunes and my ipod won't sync without the new version of itunes. Please help!!!

    Are you running Snow Leopard or later?
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  • Every time I try to download an app it says billing info is incorrect but its all correct it won't let me sign in using a diff apple id even when I reset my phone anyone else had this problem if so how do I fix it?

    Every time I try to download an app it says billing info is incorrect but its all correct it won't let me sign in using a diff apple id even when I reset my phone anyone else had this problem if so how do I fix it?

    Amylovelyy wrote:
    Every time I try to download an app it says billing info is incorrect but its all correct ...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact
    Amylovelyy wrote:
    ...  it won't let me sign in using a diff apple id ...
    Settings > iTunes and App store > Apple ID = Sign Out... Then Sign In using the preferred Apple ID.
    It should be Noted that anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID.

  • My iPad won't let me sign into my Apple ID when I try and download an app it asks for my id and password and when i type it in the iPad displays a message saying cannot connect to iTunes Store. However when i do this on my phone it works perfectly.

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    I having same problem is there a solution ?

  • The Facebook app won't let me sign on with my account. I can sign on to another account just fine. Will not let me sign on through Safari or Google either. When I put in email and password it goes right back to the log in page. Help?

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  • My FaceTime won't let me sign in, I verified my ID online but when I go to sign in on the iPad 2 it says unable to connect  and Wont send me the email?

    My FaceTime won't let me sign in, I verified my ID online but when I go to sign in on the iPad 2 it says unable to connect  and Wont send me the email?

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
    http://tinyurl.com/32drz3d
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  • My FaceTime won't work it won't let me sign in it says can't connect but my wifi works with my brothers what can I do to fix it?

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    Are you trying to FaceTime to your computer, or iPhone with your iPod? Do they share the same address? If so change the address to one of your devices, otherwise it's like trying to call yourself from the same phone. If not the problem, then I'm not understanding your question. Could you restate it with a little more detail. Good luck.

  • FaceTime won't let me sign in with my apple id

    FaceTime won't let me sign in with my apple I'd why

    Hi all. Same problem. I tried changing DNS to 8.8.8.8 and 8.8.4.4. but nothing is working! Not having Facetime is driving me crazy!
    I've tried:
    restarting
    rebooting
    changing DNS to the above numbers
    Date/time is correct
    Restrictions are off
    Apple ID/email and password is correct, and verified on the apple site
    Intenet/wifi is working - I can access iStore and internet
    PLEASE HELP!!!

  • Since upgrading to os x maverick, my FaceTime won't let me sign in and continues to prompt me to put in my iCloud password.

    Since upgrading to os x maverick, my FaceTime won't let me sign in and continues to prompt me to put in my iCloud password. It sometimes asks me to put it in 5-6 times and then it gives me an error saying that the program certification is revoked or expired. I live overseas and previously utilized FaceTime to talk to my girlfriend.

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
    http://tinyurl.com/32drz3d
     Cheers, Tom

  • MacBook won't let me let me install mountain lion because i don't have the previous owner's password how do i get around that

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