My Firefox will not open at all. I can't even get in to my user Profile to change that and see if it helps. All of my bookmarks and passwords are saved there!

I did a Windows update this am. As soon as that was completed, my Firefox froze and wouldn't respond at all. I had to close it out. After I tried to reopen it, and it won't open at all. I try to uninstall it to reinstall and it says "Firefox must be closed to complete this task". I checked in my task manager and Firefox isn't running any more. I have shut down the computer a few times. I even did a restore to a previous day, and it still doesn't work. I am so stressed out. All of my passwords and bookmarks are saved there! Please help

Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!

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    My Mozilla Firefox will not open any windows, although it does start and show as running in my task manager. I have uninstalled and reinstalled it twice now and restarted my computer twice.
    I CANNOT start Firefox in safe mode by holding down shift or using the "firefox/safe" in the run box.
    I've tried it with applications closed, and open....I've tried it online and offline, I tried to run it in compatibility mode, I checked my computer for viruses...nothing helps.
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    Hello,
    Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
    '''Note:''' You might want to print these steps or view them in another browser.
    #Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
    #After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
    #Delete the Firefox installation folder, which is located in one of these locations, by default:
    #*'''Windows:'''
    #**C:\Program Files\Mozilla Firefox
    #**C:\Program Files (x86)\Mozilla Firefox
    #*'''Mac:''' Delete Firefox from the Applications folder.
    #*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
    #Now, go ahead and reinstall Firefox:
    ##Double-click the downloaded installation file and go through the steps of the installation wizard.
    ##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
    Please report back to see if this helped you!
    Thank you.
    <!-- VERY important to include-->
    <b>WARNING:</b> Do not run Firefox's uninstaller or use a third party remover as part of this process, because that could permanently delete your Firefox data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. <u>These cannot be recovered unless they have been backed up to an external device!</u>

  • Firefox will not open. Hangs at "connecting" stage. Non-responsive even to process shut-down via task manager.

    Starting yesterday, Firefox will not open at all. It hangs at the "connecting stage." For hours. It will not shut down even using the task manager for applications or processes, and it locks up virtually every other application. I thought I managed to save an open Word document yesterday - it looked like a slow, but normal save during the Firefox hang, but the document was empty when I restarted my computer.
    Even though my machine is not pentium 4 based, I tried starting using the Windows XP/M configuration, I downloaded and re-installed (over the top of) the existing version, I verified that no Mozilla processes were running before trying to start Mozilla, and tried creating a new profile. Absolutely no success. Every time (of the dozens) I have tried to start Firefox I have had to force a hard shut-down to get out of the application. I have now unpinned Firefox from my task bar because I keep forgetting and hitting it by reflex.
    I am running version 11.0 (at least that is what I just downloaded - I am not positive what I was running yesterday). My system is Windows 7 Home Premium, Intel Core i3, 2.4 gHz, 4 GB RAM, 64 bit OS.
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    A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
    Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
    See:
    *https://support.mozilla.org/kb/Server+not+found
    *https://support.mozilla.org/kb/Firewalls
    *http://kb.mozillazine.org/Browser_will_not_start_up

  • Firefox will not open after attempting to upgrade to v5, sys restore didn't help

    Was running 3.6 with no problems, but trying to upgrade today apparently broke it. The upgrade failed for some reason (the old .exe is still the only one in the Firefox folder & I can't find any files newer than April 2010 in there), but no matter how I try to run it, nothing happens - Firefox will not open, period. I tried reverting to last week with sys restore, scanning for malware with Malwarebytes, but still nothing happens. I'm using WinXP 5.1 media edition SP2 (yes, it's been around a few years but it works for me). I'm now using Chrome which seems to run just fine, tho I miss all my plugins.

    Hi lwhealon
    try from Start > Run > and type to check 1 of :
    firefox -safe-mode
    "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode '''or'''
    "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -safe-mode
    (to enable the Run box in win 7 see: [http://blogs.msdn.com/b/tims/archive/2006/09/18/windows-vista-secret-3-bringing-back-start-run.aspx enable Run box win 7] )
    also check if [http://kb.mozillazine.org/Firewalls Firewall] or/and other security software blocking firefox start (like ad-blocker, web-accelerator etc).
    [http://kb.mozillazine.org/Kill_application With Firefox completely closed] (probably because you can not start it), open the [http://kb.mozillazine.org/Installation_directory application folder] (by default, C:\Program Files\Mozilla Firefox on Windows) rename firefox.exe to firefox1.exe, then double-click firefox1.exe. If Firefox runs without problems, it could indicate that your firewall is blocking Firefox.
    good luck

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