My flash player quit and keeps failing to install... need help please!

Hi.  I am not able to install my flash player.  I went thru the troubleshooting tips on adobe.com/go/tn/19166, but still keep getting the message *Failed to install* .  I don't know what to do now.  I called phone support and they sent me here!  Can anyone guide me??  Thanks!!

First let's try to see if Flash Player is correctly installed.
When you go to this site http://www.adobe.com/software/flash/about/ - can you see the Flash animation? What version of Flash Player does it show?
Also, what version of Internet Explorer are you using?

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    Process:         WebKitPluginHost [154]
    Path:            /System/Library/Frameworks/WebKit.framework/WebKitPluginHost.app/Contents/MacOS /WebKitPluginHost
    Identifier:      com.apple.WebKit.PluginHost
    Version:         6533.20 (6533.20.20)
    Build Info:      WebKitPluginHost-75332020~4
    Code Type:       X86-64 (Native)
    Parent Process:  WebKitPluginAgent [141]
    PlugIn Path:       /Library/Internet Plug-Ins/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin/Contents/MacOS/FlashPlay er-10.6
    PlugIn Identifier: com.macromedia.FlashPlayer-10.6.plugin
    PlugIn Version:    13.0.0.206 (13.0.0.206)
    Date/Time:       2014-05-10 22:26:36.744 -1000
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:          176655 sec
    Crashes Since Last Report:           120
    Per-App Interval Since Last Report:  114527 sec
    Per-App Crashes Since Last Report:   116
    Anonymous UUID:                      36277CA6-4DE9-4D44-8331-60BC9CDBFD14
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000011
    Crashed Thread:  0
    Thread 0 Crashed:
    0   libSystem.B.dylib                       0x00000001cfbb9257 pthread_mutex_lock + 31
    1   ...dia.FlashPlayer-10.6.plugin          0x00000001156529fe NP_Acrobat_GetEntryPoints + 2368206
    2   ...dia.FlashPlayer-10.6.plugin          0x000000011564e9b2 NP_Acrobat_GetEntryPoints + 2351746
    3   ...dia.FlashPlayer-10.6.plugin          0x000000011508c4fb 0x114ffc000 + 591099
    4   ...dia.FlashPlayer-10.6.plugin          0x000000011508d047 0x114ffc000 + 593991
    5   ...dia.FlashPlayer-10.6.plugin          0x00000001151ebd0e 0x114ffc000 + 2030862
    6   ...dia.FlashPlayer-10.6.plugin          0x0000000115328f00 0x114ffc000 + 3329792
    7   ...dia.FlashPlayer-10.6.plugin          0x0000000115329ef0 0x114ffc000 + 3333872
    8   ...dia.FlashPlayer-10.6.plugin          0x00000001154117b4 NP_Acrobat_GetEntryPoints + 4228
    9   com.apple.CoreFoundation                0x00000001cf33b401 __CFRunLoopDoSources0 + 1361
    10  com.apple.CoreFoundation                0x00000001cf3395f9 __CFRunLoopRun + 873
    11  com.apple.CoreFoundation                0x00000001cf338dbf CFRunLoopRunSpecific + 575
    12  com.apple.HIToolbox                     0x00000001d07cd74e RunCurrentEventLoopInMode + 333
    13  com.apple.HIToolbox                     0x00000001d07cd553 ReceiveNextEventCommon + 310
    14  com.apple.HIToolbox                     0x00000001d07cd40c BlockUntilNextEventMatchingListInMode + 59
    15  com.apple.AppKit                        0x00000001ce338eb2 _DPSNextEvent + 708
    16  com.apple.AppKit                        0x00000001ce338801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
    17  com.apple.AppKit                        0x00000001ce2fe68f -[NSApplication run] + 395
    18  com.apple.WebKit.PluginHost             0x00000001ce2c54c1 0x1ce2c1000 + 17601
    19  com.apple.WebKit.PluginHost             0x00000001ce2c2a94 0x1ce2c1000 + 6804
    Thread 1:
    0   libSystem.B.dylib                       0x00000001cfbccc0a kevent + 10
    1   libSystem.B.dylib                       0x00000001cfbceadd _dispatch_mgr_invoke + 154
    2   libSystem.B.dylib                       0x00000001cfbce7b4 _dispatch_queue_invoke + 185
    3   libSystem.B.dylib                       0x00000001cfbce2de _dispatch_worker_thread2 + 252
    4   libSystem.B.dylib                       0x00000001cfbcdc08 _pthread_wqthread + 353
    5   libSystem.B.dylib                       0x00000001cfbcdaa5 start_wqthread + 13
    Thread 2:
    0   libSystem.B.dylib                       0x00000001cfbcda2a __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x00000001cfbcde3c _pthread_wqthread + 917
    2   libSystem.B.dylib                       0x00000001cfbcdaa5 start_wqthread + 13
    Thread 3:
    0   libSystem.B.dylib                       0x00000001cfbcda2a __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x00000001cfbcde3c _pthread_wqthread + 917
    2   libSystem.B.dylib                       0x00000001cfbcdaa5 start_wqthread + 13
    Thread 4:
    0   libSystem.B.dylib                       0x00000001cfbb3d7a mach_msg_trap + 10
    1   libSystem.B.dylib                       0x00000001cfbb43ed mach_msg + 59
    2   com.apple.CoreFoundation                0x00000001cf339932 __CFRunLoopRun + 1698
    3   com.apple.CoreFoundation                0x00000001cf338dbf CFRunLoopRunSpecific + 575
    4   com.apple.CoreMediaIOServices           0x00000001137685f7 MIO::DAL::RunLoop::OwnThread(void*) + 147
    5   com.apple.CoreMediaIOServices           0x000000011376a1c2 CAPThread::Entry(CAPThread*) + 140
    6   libSystem.B.dylib                       0x00000001cfbecfd6 _pthread_start + 331
    7   libSystem.B.dylib                       0x00000001cfbece89 thread_start + 13
    Thread 5:
    0   libSystem.B.dylib                       0x00000001cfbcda2a __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x00000001cfbcde3c _pthread_wqthread + 917
    2   libSystem.B.dylib                       0x00000001cfbcdaa5 start_wqthread + 13
    Thread 6:  BackgroundThread
    0   libSystem.B.dylib                       0x00000001cfbeea6a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00000001cfbf2881 _pthread_cond_wait + 1286
    2   ...dia.FlashPlayer-10.6.plugin          0x00000001153b4c9b unuse_netscape_plugin_Plugin + 46315
    3   ...dia.FlashPlayer-10.6.plugin          0x000000011500c38e 0x114ffc000 + 66446
    4   ...dia.FlashPlayer-10.6.plugin          0x00000001153b4aad unuse_netscape_plugin_Plugin + 45821
    5   ...dia.FlashPlayer-10.6.plugin          0x00000001153b4af2 unuse_netscape_plugin_Plugin + 45890
    6   ...dia.FlashPlayer-10.6.plugin          0x00000001153b4837 unuse_netscape_plugin_Plugin + 45191
    7   libSystem.B.dylib                       0x00000001cfbecfd6 _pthread_start + 331
    8   libSystem.B.dylib                       0x00000001cfbece89 thread_start + 13
    Thread 7:  BackgroundThread
    0   libSystem.B.dylib                       0x00000001cfbeea6a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00000001cfbf2881 _pthread_cond_wait + 1286
    2   ...dia.FlashPlayer-10.6.plugin          0x00000001153b4c9b unuse_netscape_plugin_Plugin + 46315
    3   ...dia.FlashPlayer-10.6.plugin          0x000000011500c38e 0x114ffc000 + 66446
    4   ...dia.FlashPlayer-10.6.plugin          0x00000001153b4aad unuse_netscape_plugin_Plugin + 45821
    5   ...dia.FlashPlayer-10.6.plugin          0x00000001153b4af2 unuse_netscape_plugin_Plugin + 45890
    6   ...dia.FlashPlayer-10.6.plugin          0x00000001153b4837 unuse_netscape_plugin_Plugin + 45191
    7   libSystem.B.dylib                       0x00000001cfbecfd6 _pthread_start + 331
    8   libSystem.B.dylib                       0x00000001cfbece89 thread_start + 13
    Thread 8:  BackgroundThread
    0   libSystem.B.dylib                       0x00000001cfbeea6a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00000001cfbf2881 _pthread_cond_wait + 1286
    2   ...dia.FlashPlayer-10.6.plugin          0x00000001153b4c9b unuse_netscape_plugin_Plugin + 46315
    3   ...dia.FlashPlayer-10.6.plugin          0x000000011500c38e 0x114ffc000 + 66446
    4   ...dia.FlashPlayer-10.6.plugin          0x00000001153b4aad unuse_netscape_plugin_Plugin + 45821
    5   ...dia.FlashPlayer-10.6.plugin          0x00000001153b4af2 unuse_netscape_plugin_Plugin + 45890
    6   ...dia.FlashPlayer-10.6.plugin          0x00000001153b4837 unuse_netscape_plugin_Plugin + 45191
    7   libSystem.B.dylib                       0x00000001cfbecfd6 _pthread_start + 331
    8   libSystem.B.dylib                       0x00000001cfbece89 thread_start + 13
    Thread 9:  BackgroundThread
    0   libSystem.B.dylib                       0x00000001cfbeea6a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00000001cfbf2881 _pthread_cond_wait + 1286
    2   ...dia.FlashPlayer-10.6.plugin          0x00000001153b4c9b unuse_netscape_plugin_Plugin + 46315
    3   ...dia.FlashPlayer-10.6.plugin          0x000000011500c38e 0x114ffc000 + 66446
    4   ...dia.FlashPlayer-10.6.plugin          0x00000001153b4aad unuse_netscape_plugin_Plugin + 45821
    5   ...dia.FlashPlayer-10.6.plugin          0x00000001153b4af2 unuse_netscape_plugin_Plugin + 45890
    6   ...dia.FlashPlayer-10.6.plugin          0x00000001153b4837 unuse_netscape_plugin_Plugin + 45191
    7   libSystem.B.dylib                       0x00000001cfbecfd6 _pthread_start + 331
    8   libSystem.B.dylib                       0x00000001cfbece89 thread_start + 13
    Thread 10:  ScriptTimeout
    0   libSystem.B.dylib                       0x00000001cfbeea6a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00000001cfbf2881 _pthread_cond_wait + 1286
    2   ...dia.FlashPlayer-10.6.plugin          0x00000001153b4d0e unuse_netscape_plugin_Plugin + 46430
    3   ...dia.FlashPlayer-10.6.plugin          0x00000001151ea506 0x114ffc000 + 2024710
    4   ...dia.FlashPlayer-10.6.plugin          0x00000001153b4aad unuse_netscape_plugin_Plugin + 45821
    5   ...dia.FlashPlayer-10.6.plugin          0x00000001153b4af2 unuse_netscape_plugin_Plugin + 45890
    6   ...dia.FlashPlayer-10.6.plugin          0x00000001153b4837 unuse_netscape_plugin_Plugin + 45191
    7   libSystem.B.dylib                       0x00000001cfbecfd6 _pthread_start + 331
    8   libSystem.B.dylib                       0x00000001cfbece89 thread_start + 13
    Thread 11:  CoreLoop
    0   libSystem.B.dylib                       0x00000001cfbeea6a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00000001cfbf2881 _pthread_cond_wait + 1286
    2   ...dia.FlashPlayer-10.6.plugin          0x00000001153b4d0e unuse_netscape_plugin_Plugin + 46430
    3   ...dia.FlashPlayer-10.6.plugin          0x000000011533eaff 0x114ffc000 + 3418879
    4   ...dia.FlashPlayer-10.6.plugin          0x00000001153b4aad unuse_netscape_plugin_Plugin + 45821
    5   ...dia.FlashPlayer-10.6.plugin          0x00000001153b4af2 unuse_netscape_plugin_Plugin + 45890
    6   ...dia.FlashPlayer-10.6.plugin          0x00000001153b4837 unuse_netscape_plugin_Plugin + 45191
    7   libSystem.B.dylib                       0x00000001cfbecfd6 _pthread_start + 331
    8   libSystem.B.dylib                       0x00000001cfbece89 thread_start + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x0000000000000011  rcx: 0x0000000000000000  rdx: 0x00000001cfd8dcc0
      rdi: 0x0000000000000011  rsi: 0x00007fff5fbfdd80  rbp: 0x00007fff5fbfde10  rsp: 0x00007fff5fbfdde0
       r8: 0x0000000000000001   r9: 0x0000000000000001  r10: 0x0000000000000007  r11: 0x0000000000000007
      r12: 0x00000001182163b0  r13: 0x00007fff5fbfdee8  r14: 0x00007fff5fbfdd80  r15: 0x0000000000000011
      rip: 0x00000001cfbb9257  rfl: 0x0000000000010202  cr2: 0x0000000000000011
    Binary Images:
           0x1003e6000 -        0x1003f3fe7  libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <1C35FA50-9C70-48DC-9E8D-2054F7A266B1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
           0x1007a3000 -        0x1007e6ff7  libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <5FF3D7FD-84D8-C5FA-D640-90BB82EC651D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
           0x112ee1000 -        0x112ee4ff7 +com.macromedia.Flash Player.plugin 13.0.0.206 (13.0.0.206) <D7C46235-A873-35AE-96E8-61DAF1B4AAF0> /Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player
           0x112ee9000 -        0x112eefff7  com.apple.agl 3.0.12 (AGL-3.0.12) <5400D498-D56B-A2C3-EDAA-D267D6BBD77A> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
           0x112ef6000 -        0x112ef6ff7  com.apple.quartzframework 1.5 (1.5) <FA660AAC-70CD-7EA2-5DF1-A8724D8F4B1B> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
           0x112ef9000 -        0x112ef9ff7  com.apple.Cocoa 6.6 (???) <C69E895A-1C66-3DA9-5F63-8BE85DB9C4E1> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
           0x113083000 -        0x11308dfff  com.apple.DisplayServicesFW 2.3.3 (289) <97F62F36-964A-3E17-2A26-A0EEF63F4BDE> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
           0x113098000 -        0x1130a9fff  com.apple.DSObjCWrappers.Framework 10.6 (134) <CF1D9C05-8D77-0FFE-38E8-63D8A23E92E1> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
           0x1130b6000 -        0x1130b7fff  com.apple.MonitorPanelFramework 1.3.0 (1.3.0) <EC039008-5367-090D-51FD-EA4D2623671A> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
           0x113186000 -        0x1131c7fef  com.apple.CoreMedia 0.484.52 (484.52) <3F868AF8-1089-10C3-DCEB-565690FD9742> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
           0x1131e4000 -        0x1131e8fff  com.apple.audio.AudioIPCPlugIn 1.1.6 (1.1.6) <917E3DC8-E34D-B130-F61F-50808466E674> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
           0x1131ed000 -        0x1131f3ff7  com.apple.audio.AppleHDAHALPlugIn 2.0.5 (2.0.5f14) <C35BDA60-35FC-4BE7-B378-DCC73D99E2C9> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
           0x113500000 -        0x113670fff  com.apple.QTKit 7.7 (1783) <DE8DB97C-C058-B40C-492B-D652A30CF571> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
           0x11375a000 -        0x11379ffff  com.apple.CoreMediaIOServices 140.0 (1496) <D93293EB-0B84-E97D-E78C-9FE8D48AF58E> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
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           0x116713000 -        0x11683bff7  com.apple.MediaToolbox 0.484.52 (484.52) <F03DAC32-79DB-EA5A-9B8D-CB288AF91A56> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
           0x1168ae000 -        0x116db4ff7  com.apple.VideoToolbox 0.484.52 (484.52) <FA1B8197-8F5F-73CB-A9A1-49E0FB49CF51> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
           0x116e7c000 -        0x116eedff7  com.apple.AppleVAFramework 4.10.26 (4.10.26) <28C1B366-DF2B-111B-1863-0713B105D930> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
           0x116ef8000 -        0x117161fff  com.apple.QuartzComposer 4.2 ({156.30}) <C05B97F7-F543-C329-873D-097177226D79> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
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           0x1173a0000 -        0x1173cffff  com.apple.quartzfilters 1.6.0 (1.6.0) <52D41730-D485-A7AE-4937-FE37FC732F65> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
           0x1173fe000 -        0x117638fef  com.apple.imageKit 2.0.3 (1.0) <9EA216AF-82D6-201C-78E5-D027D85B51D6> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
           0x117788000 -        0x11780afff  com.apple.QuickLookUIFramework 2.3 (327.6) <8BAA8E90-D3EB-A783-B3CF-501BBF793892> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
           0x117860000 -        0x117899ff7  com.apple.MeshKit 1.1 (49.2) <B85DDDC7-4053-4DB8-E1B5-AA0CBD4CDD1C> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
           0x1178c5000 -        0x117ab5fef  com.apple.JavaScriptCore 6533.20 (6533.20.20) <8BB2E315-B36D-1AA7-D128-F3DB4EA07C9F> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
           0x117b2a000 -        0x117b92fff  com.apple.MeshKitRuntime 1.1 (49.2) <A490FE03-313D-1317-A9B8-25EF75CB1A81> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itRuntime.framework/Versions/A/MeshKitRuntime
           0x117bc8000 -        0x117cd2ff7  com.apple.MeshKitIO 1.1 (49.2) <D7227401-9DC9-C2CB-C83B-C2B10C61D4E4> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itIO.framework/Versions/A/MeshKitIO
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           0x117ddb000 -        0x117e47fe7  com.apple.CorePDF 1.4 (1.4) <06AE6D85-64C7-F9CC-D001-BD8BAE31B6D2> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
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