My friend just got back her stolen ipad...she says that she purchased all of her music and apps through the apple store. Will she be able to get back any of the content she has paid for?
My friend just got back her stolen ipad...she says that she purchased all of her music and apps through the apple store. Will she be able to get back any of the content she has paid for?
If for some reason she has failed to maintain a backup copy, not good, then she can redownload some purchases in some countries:
Downloading past purchases from the iTunes ... - Support - Apple
Similar Messages
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I recently upgraded OS from 10.4.11 to 10.6.8 but lost the iWork Application in the process. If I purchase Pages from the Apple store, will I be able to open documents saved in the older Pages (?2006)?
You won't be able to buy Pages from the Mac App Store on 10.6.8. You need to reload it from the original source.
(109924) -
If i have an app on my iphone that i got on iTunes using my same apple ID, will I be able to get it off of the App store from my Mac?
Some developers have created both an iOS and a Mac OS X version of their app, but you will need to buy each one separately from their respective app stores. Buying one version does not give you the other version for free, unless they are free apps.
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If I buy the unlocked iphone 4 from the apple store, will I be able to use it in Israel?
If I buy the unlocked iphone 4 from the apple store, will I be able to use it in Israel?
Beg pardon, I tend not to analyse the poster's name. I shall try to do better in future. A good job they don't live in:
Paris, Texas
Moscow, Idaho
Dublin, Ohio
London, Ontario
San Jose, California
Panama City, Florida
Birmingham, Alabama
Bristol, Tennessee
Manchester, New Hampshire
Cambridge, Massachusetts
Rome, New York -
I have an iPhone 4 and heard that you can take it to the apple store and tell them what happen and they will give out a free repair one time only. Do they give you a completely new phone or do they just fix the screen ? And if they give you a new phone do you have to take it to your carrier to and reprogram it to your network?
Here is an excerpt of the 1 year warranty for an iPhone 4 / US:
This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports; (c) to damage caused by use with another product; (d) to damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other external cause; (e) to damage caused by operating the Apple Product outside Apple’s published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Apple or an Apple Authorized Service Provider (“AASP”); (g) to an Apple Product that has been modified to alter functionality or capability without the written permission of Apple; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the Apple Product, or if any serial number has been removed or defaced from the Apple Product.
And an excerpt from the Applecare for iPhone plan:
4.1 Hardware Service. Apple may restrict service to the Covered Equipment’s original Country of Purchase. The Plan does not apply to:
Installation, removal or disposal of the Covered Equipment, or provision of equipment while the Covered Equipment is being serviced;
(ii) Damage caused by (a) a product that is not the Covered Equipment, (b) accident, abuse, misuse, liquid contact, fire, earthquake or other external causes, (c) operating the Covered Equipment outside the permitted or intended uses described by the manufacturer, or (d) service (including upgrades and expansions) performed by anyone who is not a representative of Apple or an Apple Authorized Service Provider (“AASP”);
(iii) Covered Equipment with a serial number that has been altered, defaced or removed, or has been modified to alter its functionality or capability without the written permission of the manufacturer;
(iv) Covered Equipment that has been lost or stolen. This Plan only covers Covered Equipment that is returned to Apple in its entirety;
(v) Cosmetic damage to the Covered Equipment including but not limited to scratches, dents and broken plastic on ports;
(vi) Preventative maintenance on the Covered Equipment; or
(vii) Defects caused by normal wear and tear or otherwise due to normal aging of the product.
I'd take it in and see if they will cover the damage or not. -
I just receive my bank statement at it says that i purchased but i''m not and it happened 4th times
Hi i just receive my bank statement and it says that i purchased on itunes but i'm not and it happened 4th times
Hi Jeyaes!
It sounds like you are experiencing an issue that could be resolved by referring to the following article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
Two Macbook pros circa 2009 in our temporary household in Turkey suddenly failed to boot and got stuck on the grey screen. They were able to boot at the Apple store, but not when we brought them back to our apartment. Could this be a coincidence? A
THank you Ogelthorpe. When my wife's computer I went on line to the site that you sent and tried everything But nothing worked. When my son came to visit and his MacBook Pro did exactly the same thing we became suspicious - too much of a coincidence. We took both computers somewhere else, out of our apartment, and they both booted. We ran disk utility on both, but the report in both cases was that there are no issues with the hard drive. Back in our apartment neither will boot up. My MacBook Pro is a later model with a solid state drive and it seems to work fine here.. I tried an external drive and it works fine. We think that this has something to do with some kind of magnetic interference in our apartment to which the 2009 drives are susceptible. It is indeed a mystery!
alf -
I'm visiting new York(USA) for work on Sunday, just wanted to know if i can buy an un locked iphone from the apple store or not, since i'm not a resident, to the record we don't have an apple store at my country.
You can buy an unlocked iPhone at any of the 5 Apple stores in NYC. All are open on Sunday. Note a couple of things, however:
US iPhone 5's will work on 3G in the rest of the world, but not on LTE because the US phones use different channels than other countries
Be sure you say "unlocked", not "no contract"
If it breaks it must be returned to a US store for repair, and if shipped to Apple it must be from and to a US address -
When I back up my iPad, it says that the last backup could not be completed. I repeat the backup process several times but still receive the same message. What do I do?
Welcome to the Apple Community.
The following article(s) may help you.
Troubleshooting iCloud Back Up -
I want to use my husband's contact number on his iPad so that we can iMessage and especially FaceTime, but we share the same Apple ID. This works fine on our phones, why can't we have the option to use his contact number on his iPad the same way? This iPad can only be used with WiFi (contrary to what we were told upon purchasing it...). Anyone have any helpful advice??
This is not an area where I have any expertise, but you may want to consider using separate Apple IDs and using the recently released Family Sharing capabilities which still allow you to share your music and apps.
http://www.apple.com/ios/whats-new/family-sharing/
https://www.apple.com/support/icloud/family-sharing/ -
I recently purchased an Apple TV box & the App for Apple TV from the Apple store. Now how do I get it to work? I am a card-carrying technological imbecile.
If I'm understanding correctly, you have an Apple TV 2 (the small, black box version of the Apple TV), and downloaded the Remote App from the iTunes Store for your iPod Touch/iPhone/iPad, correct? If so...
For the AppleTV setup, hook it up to your television and, if applicable, your Surround Sound system. To do this, you'll use an HDMI cable (not included, available here) to hook the AppleTV to your Television. The cable only fits one way, and should slide effortlessly into place. If, and only if, you intend to use your surround sound system with the AppleTV, you will also need what's called a TOSLINK Optical Cable (also not included, available here). This cable goes from the AppleTV to a port labelled Optical In or Digital In on the back of your surround receiver (consult the manual that came with your surround sound system for additonal help).
From here on, we'll focus on hooking up the AppleTV, then how to setup the Remote App from Apple on your iOS device.
The AppleTV needs a network connection in order to function correctly. A wired connection is recommended, but Wi-Fi is built-in to the AppleTV if a wired connection isn't available. With the AppleTV plugged into your television, follow the on-screen instructions for setup. To connect the AppleTV to your Wi-Fi network, you'll need to know the name of the network you want to connect to, as well as any password needed to connect to it. When the AppleTV has a network connection, it'll load the latest selection of TV Shows, Movies and Music for display on the main menu - that's the easiest way to tell everything's working.
For the Remote App, all you need to do is download the free application to a compatible iOS device (Any iOS device running iOS 3.1.2 or higher). Once downloaded, go to the computer hosting your iTunes library, and turn on Home Sharing. Finally, start the Remote App on your iOS device (be it iPhone, iPad, or iPod Touch), login with the same information you setup Home Sharing with, and away you go! The Remote App is entirely optional, since the AppleTV can be controlled by the included remote control, but it's a nice touch nonetheless.
I hope this answered your question, or at least helped put you on the path to success. If you need something clarified, please don't hesitate to ask here. -
I have a Macbook pro mid 2011 and just bought the Apple TV. While watching program or movie from any of the apps such as Watch ABC, the program keeps stopping and starting constantly.
That would indicate a network issue.
Reboot ATV and router
Make sure DNS is set to auto
Ensure router is up to date, if on wifi try ethernet
Go to istumbler.net to get a report of the network, look for signal strength and noise -
my phone has been changed under warranty by the apple store in germany.
ı need a change document to register the phone in my country again.
ımeı numbers of old and new must be in the document.you can send an mail in pdf format
as soon as possible please.
your's respectfully.
new phone serial no:DQ******TC0
old phone serial no:DN*******T9Y
Product:
iPhone 4S
Serial Number:
DN*******T9Y
Service Requested:
December 3, 2012
Status:
Repair Complete
<Edited by Host>No we cannot send it to you because we are users just like you and Apple does not monitor these forums.
But you can find the IMEI numbers yourself. Read the ENTIRE article:
http://support.apple.com/kb/HT4061 -
If I were to exchange my iPhone 5 for a new one, will I be able to get it immediately on the spot?
Having some issues with the wake/sleep button and I'm thinking of getting it exchanged for a new set in Singapore. However I'm living in Malaysia and I would like to know how long would the replacement process be. Thanks!
An iPhone is supported only in the country in which the iPhone was originally sold. If you are living in a country other than the one in which you purchased the iPhone, you will not be able to get service there. You will need to take the iPhone back to its original country or send it to someone you know there to get it replaced.
As to the process, that will depend on the country of sale and from where you purchased the iPhone. If you can clarify that, we can provide more specfic information.
Regards. -
My apple TV will not display anything although it [the TV] meets all of the requirements. It worked for about four or five days and than stopped yesterday, but when i brought it to the apple store, it connected fine to their tv. Any help or suggestion?
mrdctaylor wrote:
Since I updated to the latest/greatest version of the software I can no longer put my Apple TV to sleep by holding down the middle button.
Thanks!
Apple have changed this setting with the Apple TV Software Update 5.1:
About Apple TV (2nd and 3rd generation) software updates
Feature
Summary
Shared Photo Streams
Accept invitations for Shared Photo Streams, browse photos and comments, and receive notifications of new content.
AirPlay
Send audio content from Apple TV to AirPlay-enabled speakers and devices (including AirPort Express and other Apple TVs). Also includes the ability to require an onscreen code to use AirPlay with your Apple TV.
iTunes account switching
Save multiple iTunes accounts and switch quickly between them.
Trailers
Search movie trailers. In the United States, see show times for local theaters.
Screen savers
New Cascade, Shrinking Tiles, and Sliding Panels screen savers.
Main menu
Reorder icons on the second page by holding down the select button on the remote.
Subtitles
SDH support for the deaf and hard-of-hearing as well as improvements to viewing and selecting subtitles.
Network configuration
Support for setting up advanced network options using configuration profiles. Seehttp://support.apple.com/kb/HT5437 for more information.
Stability and performance
Includes general performance and stability improvements.
If you don't like this, you can leave feedback here: Apple Feedback
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