My genius results cannot be delivered. Unknown error 13010.

My genius results cannot be delivered. Unknown error 13010. Therefore itunes match doesn't work neither. I already tried deleting the genius itdb file. Didnt work. My music is on an external drive.
Can anyone help?

Hello nebimotu,
This error indicates an interruption in communication between the iPad and the computer, specifically the USB connection.
Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
iOS: Troubleshooting USB connection
http://support.apple.com/kb/TS1286
iTunes: Troubleshooting security software issues
http://support.apple.com/kb/TS3125
Cheers,
Allen

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<E-mail Edited by Host>

You might try reading the entire help document you linked from:
Unable to contact the iOS software update server gs.apple.com
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Install the latest version of iTunes.
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IPod cannot be updated Unknown error-48

Help - have installed iTunes 7.0.1 and am trying to keep ALL the music on my iPod so have tried to set the options to manual update. But although the computer senses the iPod is connected, when I try and drag new files to my iPod, I get the message "iPod cannot be updated Unknown error-48" Any advice gratefully received

Hey!
Just an update since last week.
Still comes up with the "Unknown Error_48" when coupled to the Mac.Doesn't sync to iTunes and says it's upto date in the summary.Never had any issues like this (until iTunes 7 and 1.2).Kinda renders the whole iPod thing a bit useless.
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Hello Ventanilla 97,
I agree with planb77 with recreating your itunes library. That will fix your issue. If you would like more step by step info go here:
https://discussions.apple.com/message/15028503#15028503
Hope this helps.
~Julian

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Anyone seen this before and can it be fixed
The iTunes Library file cannot be saved unknown error occurred (-54)

adamwineguy wrote:
I was having this issue as well, after doing two things: updating iTunes yesterday, and installing and running ClamXav, a Mac antivirus tool.
I have now fixed the issue, first I made sure that I had the proper permissions for iTunes and it's library folders. Then I completely removed ClamXav and all its related files and restarted iTunes. Now I no longer get this error when adding new media to iTunes or updating apps, and the library file saves fine. For some reason I think it was related to the antivirus software.
I think it was a coincidence as ClamXav only modifies permissions on the files it installs and none of those are anywhere near your iTunes folders, but I'm glad you got it working.

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This happened to me after I upgraded to iOS6.
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Hi there Katherine,
I have an article here that addresses this error code and can give you a few more troubleshooting suggestions for this issue:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Check USB connections
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Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you see your error after changing your USB connections, continue to the next section to troubleshoot your hardware.
Thanks for coming to the Apple Support Communities!
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Suddenly, my iPod won't finish updating and displays the following message:
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What is wrong with my iPod? Thanks for any assistance.
1.33 GHz 12" PowerBook G4 1.25GB ram "ANTIGEN" Mac OS X (10.3.9) iPod Photo 60 GB "ENZYME"

Suddenly, my iPod won't finish updating and displays
the following message:
The iPod "ENZYME" cannot be updated. An unknown
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What is wrong with my iPod? Thanks for any
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someone please help me.
thanks,
trina
HP a1130n Windows XP
HP a1130n Windows XP
HP a1130n Windows XP
HP a1130n Windows XP

My genius results cannot be delivered. Unknown error 13010.

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