My grandad has a 1st edition iPad and when he tries to download certain apps it says he needs at least iOS 5? Shouldn't this be updated automatically? Or can this be updated another way? I haven't been to see his iPad so he may not be looking properly???
My grandad has a 1st edition iPad and when he tries to download certain apps it says he needs at least iOS 5? Shouldn't this be updated automatically? Or can this be updated another way? I haven't been to see his iPad so he may not be looking properly??? Any helpers???
The iOS version is not updated automatically, though if he connects it to his computer's iTunes (if it's a recent enough version) he should be prompted as to whether he wants to update.
He should connect the iPad to his computer's iTunes and copy any purchases off the iPad to his computer via File > Transfer Purchases. He may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. He can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
He can then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button
Updating to iOS 5+ : http://support.apple.com/kb/HT4972
His iPad should update to iOS 5.1.1 (which is the only version that is 'signed' by Apple for the iPad 1, it doesn't support iOS 6).
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I updated my pages app on my ipad and when I tried to open a document it says the file format is invalid. None of my documents are opening pleaser help!!!!
Try this. It worked for me.
I discovered the same problem. I had an older version of Pages on my iPad. After updating it to the latest version all my previous documents created in pages for the iPad were rendered unreadable and a message stated that they were an invalid format. Why for the life of me would a program that was created by Apple and sense updated not be able to read previous versions...well that's a whole other sad story. Any way I discovered how to fix it but it would require that you had backup your iPad on a computer and not emptied your trash. If this sounds good than here is how you fix it... And it worked for me.
These steps will enable you to reinstall a previous version of the Pages app so you can be able to read and edit older documents.
FIRST: if you did backup your iPad using your computer and did not empty your trash, GOTO the trash and look for PAGES 1.4 (or other number) ipa ( that's the file extension) ie PAGES 1.4 ipa.
SECOND: move that file out of the trash and onto your desktop. Once you do this, double click on it and a box will come up stating a newer version has been found and do you want to revert back to older version. ANSWER YES. It will than automatically place and overwrite the older version back into the file on iTunes that contains the rest of your backed up apps.
THIRD: and this is where it is important that your backup would have to have been on your computer. I'm not sure if backup on the cloud will work. iCloud backup at your own risk And here's why. Before you restore you will need to remove the latest version of Pages off your iPad by doing the usual : holding down the home button until the apps wiggle and remove by pressing on X on app. Removing off your iPad will also delete all your documents but if you have a previous backup on your computer those documents will be stored safely on itunes and will return.
FORTH: plug your iPad into your computer and allow it to sync so iTunes will recognize it. Once iTunes is up and you can see that it recognizes your iPad, GOTO "FILE/DEVICES/RESTORE FROM BACKUP." ******* DO NOT CLICK ON BACKUP***** click on RESTORE FROM BACKUP. This will reinstall all previous settings and documents that were their when you backuped PLUS the older version of Pages that you placed back from the above steps. Let it run through all the setups ( this could take up to 20 minutes...depending on amount of data and photos and apps).
FIFTH: Once everything is reinstalled a message will popup on your computer stating "to leave iPad plugged in until iTunes recognizes it again" ( it's basically rebooting itself). Once done (leave iPad plugged in still) GOTO iPad and follow the steps. IMPORTANT: iPad will ask you if you want to SET IT UP AS A NEW IPAD, BACK UP FROM THE CLOUD or BACK UP FROM ITUNES.....press SET UP AS NEW IPAD. Follow all of the steps required. Once complete GOTO iTunes on computer, look for "IPAD" plus a little arrow ( should be on upper right corner of iTunes window, click on it ( this will safely disconnect your iPad from iTunes) . Now unplug iPad from computer and go to your iPad and look for the older version of Pages. It should be there along with all your old documents ( readable and editable too).
Hope this helps. Good luck. -
I have the first generation ipod touch it's updated to the iOS 3.1.3. Anytime I try to download an app it says it needs to have iOS 4.3. We want to download apps for my daughter. Does anyone know of any children's apps for the iOS 3.1.3
Any joy ? I'm having same problem. Just bought two for my twins birthday and I think it was a big mistake!!!! Thanks
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I have tried to download certain apps and it keeps telling me "this application needs iOS 6 or 7. But when I go to my settings to update software it tells me that it's up to dat and it's on 5.1.1 so what do I do.?
A first generation iPad cannot be updated beyond 5.1.1.
So you won't be able to install apps that require iOS 6 or beyond. -
I don't even know if this can be upgraded to higher level software. When I try to download an app, it
states that I need iOS 4.3 but when I plug it into to my itunes it says that it is the right update. So do you
think that I have such an old phone it can't be upgraded to handle the newer apps like ShazamIphone 3g can only go to 4.2.1
Identifying iPhone models -
I Cannot download apps
wwhen I try i am told I need to read and agree to iTunes new terms
wwhen I agree I am told my session has timed outForgotten Security Questions / Answers...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email Before you forget the questions/answers. -
Can someone please help me with this?
You have an iPad 1 which cannot be upgraded past 5.1.1.
See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
Device iOS Verson
iPhone 1 iOS 3.1.3
iPhone 3G iOS 4.2.1
iPhone 3GS iOS 6.1.x
iPhone 4 iOS 7.1.x
iPhone 4S iOS 7.1.x
iPhone 5 iOS 7.1.x
iPhone 5c iOS 7.1.x
iPhone 5s iOS 7.1.x
iPod Touch 1 iOS 3.1.3
iPod Touch 2 iOS 4.2.1
iPod Touch 3 iOS 5.1.1
iPod Touch 4 iOS 6.1.x
iPod Touch 5 iOS 7.1.x
iPad 1 iOS 5.1.1
iPad 2 iOS 7.1.x
iPad 3 iOS 7.1.x
iPad 4 iOS 7.1.x
iPad Mini iOS 7.1.x
iPad Air iOS 7.1.x
=====================================
Select the method most appropriate for your situation.
Upgrading iOS
1. How to update your iPhone, iPad, or iPod Touch
2. iPhone Support
3. iPod Touch Support
4. iPad Support
a. Updating Your iOS from iOS 5
Tap Settings > General > Software Update
If an update is available there will be an active Update button. If you are current,
then you will see a gray screen with a message saying your are up to date.
b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
c. Resolving update problems
1. iOS - Unable to update or restore
2. iOS- Resolving update and restore alert messages -
I deleted an app and when I tried to reinstall the app I says installed
I cannot reinstall a deleted app because it is showing installed in the app store
You have at least one other copy on one of your mounted volumes. Either use that copy, or unmount the volume it's on and try again to reinstall.
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my ipod touch 1st gen keeps on saying when i come to download an app it says update required this app requires ios 4.3 please help
Sorry, but there is nothing you can do other than buy a newer iPod. A 1st-generation iPod touch cannot run any version of iOS later than 3.1.3 and hence cannot run any app that requires a newer version.
Regards. -
my mac app store has disappeared from my dock and when i pull it up in finder it says it is damaged. how can i download the mac app store software?
Delete the App Store app by dragging it and dropping it into the Trash. Then download and install the appropriate update combo for your version of OS X;
Install new MAS app -
OS X Mountain Lion 10.8.3 update combo
http://support.apple.com/kb/DL1640
OS X Lion 10.7.5 update combo
http://support.apple.com/kb/DL1583
OS X Snow Leopard 10.6.8 v1.1 update combo
http://support.apple.com/kb/DL1399 -
I rented a movie on my iPad that stopped downloading and when I tried to download it again it said I had to go to the iTunes Store but there were no downloads there. How do I get my movie to work!
What is your current connection via speedtest.net
Make sure DNS is set to auto (settings - general - network)
If on wifi try ethernet -
I have a new Ipad and when I try to buy an app it asks for my questions! I dont remember them so I press the button that send me an email to reset them. Ive sent it various times but it doesnt arrive. please help I need this app for school!!!
See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
Cheers, Tom -
how do I open and use this app after I have paid for my subscription? I previously downloaded Primeir Pro CC for the trial and when I try to open the app it says my trial has ended and there is no other option to sign in and use the app?
Remove all current Adobe software. Download Adobe Cleaner Follow instructions.
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I recently got my new iPhone and logged into my Apple ID that I use for my iPad and when I go to buy an app Which costs it asks me security questions I never set.. Help!
Read here:
http://support.apple.com/kb/ht5312
If nothing works, either:
Go here, ask for assistance:
https://getsupport.apple.com/GetproductgroupList.action
Or, call AppleCare & ask for "Account Security". -
When im trying to download itunes it keeps saying R6034 application has made an attempt to load the C runtime library incorrectly error 7 windows error 1114
This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes for Windows forum.
Regards.
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