My grandkids are visiting us in NJ from another state, but they can't connect to our WiFi.  How do we get them to connect

I know I have a WiFi connect, because I checked with Verizon to confirm the User ID, Password, and Encrypt Type, but our grandchildren can't seem to connect with the iPad Touch, or our son with his iPhone.  Advice, anyone?

Have you ever successfully connected anything to your wifi router? Is your network name being broadcast by the router? Is your network name showing up on their devices as available wifi signals? What happens when they click on your network name in the available signals on their device(s)? Are they typing in the correct password, keeping in mind the password IS case sensitive.
Not much help we can give with the limited amount of information you have provided.

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