My hard drive won't mount on 2012 mac book pro with retina display

The flash drive in my Sept 2012 mac book pro with retina display is not mounted, won't mount, and can't be repaired in disk repair. I need files created right before it failed last night that were not backed up. Can they be salvaged before a new warrantied drive is put in at my request? Also is this failure a common problem?

I believe you hsave to first launch Setup Assistant:
http://manuals.lacie.com/en/manuals/porsche-9233/connection

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My new LaCie hard drive won't mount on my mac book pro

I bought a LaCie P9233 hard drive, I try to connect to my MacBook Pro that runs Mac OSX 10.6.8. I connect and I get a message saying the disk is not readable by my computer. It then gives me the option of "Initialize", "Ignore" or "Eject". Can anyone help?

I believe you hsave to first launch Setup Assistant:
http://manuals.lacie.com/en/manuals/porsche-9233/connection

HT3775 Why won't quicktime player work? I own Mac Book Pro with Retina Display and connote get the quicktime player to open or play quicktime movies?

Why won't quicktime player work? I own Mac Book Pro with Retina Display and connote get the quicktime player to open or play quicktime movies?

Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Preferences/com.apple.quicktimeplayer.plist. Move the .plist to your desktop.
Open the application and test. If it works okay, delete the plist from the desktop.
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Thanks to leonie for some information contained in this.
You might need to redo the View settings after an update.

What is the best external hard drive for the MAC Book Pro with Retina?

What is the best external hard drive for the MAC Book Pro with Retina?
I was looking at WD MY PASSPORT FOR MAC and Toshiba. I want something that will work best with time capsule! Suggestions on the best external hard drive would be greatly appreciated!!!

A Time Machine backup drive should be substantially larger than the system drive. If you have a 128 or 256 GB SSD then a 1 TB drive will suffice. If you have a 512 GB SSD then a 2 TB drive will suffice. As leroydouglas indicated any brand other than WD will do.
For 1 TB drives PlotinusVeritas gives some great suggestions here:
https://discussions.apple.com/thread/5602141?tstart=0
A 2 TB drive sold by Apple:
http://store.apple.com/us/product/H9378ZM/A/lacie-2tb-usb-30-porsche-design-p923 3-desktop-hard-drive
$130
A 2 TB drive just as good for only $92.
http://www.ebay.com/itm/Toshiba-Canvio-Basics-3-0-USB-2-TB-Portable-Hard-Drive-M odel-HDTB220XK3CA-/231162655273

My external hard drive is not recognised on my mac book pro

my external hard drive is not recognised on my mac book pro

Hello all -
similar situation. Unplugged external hard drive and all to take the laptop on a trip. On return, I plugged everything back in and keep getting this message:
Time Machine couldn’t complete the backup to “Iomega_Ext_Drive”.
Files can’t be copied onto the backup disk because it appears to be read-only.
You may need to repair or reformat the disk using Disk Utility. If the disk can’t be repaired, you must use a different disk for backups. Open Time Machine preferences to select a different backup disk.
open time machine preferences. -
I tried this and tried "repair" but that didn't work and I still get this message. Any advice? thanks

What are all the things needed (including perfect hard drive) to upgrade my Mid 2010 Mac Book Pro from Amazon?

Hello,
I have a Mac Book Pro, Mid 2010, and I would like to upgrade my internal hard drive. Is there all the things I need to proform this operation from just using materials bought from Amazon. Can anyone provide me a list of tools and hard drives (500GB or more, internal, dont care if it is SSD or HD) I needed to proform this operation from just buying the things from Amazon (that uses amazon prime, for shipping)?
Also, can the Genius Bar at apple store proform this operation? Is it free? Do they provide the tools and I bring in the hard drive? And, can they sell the hard drives and use their own tools so I can just walk in the store and let them proform the upgrade (i doubt that option is free)? Thanks!
My Computer Info:
Hardware Overview:
Model Name:          MacBook Pro
Model Identifier:          MacBookPro7,1
Processor Name:          Intel Core 2 Duo
Processor Speed:          2.4 GHz
Number of Processors:          1
Total Number of Cores:          2
L2 Cache:          3 MB
Memory:          4 GB
Bus Speed:          1.07 GHz
Boot ROM Version:          MBP71.0039.B0E
SMC Version (system):          1.62f7
Serial Number (system):          censored
Hardware UUID:          AE89EC15-B8F4-55F2-9FBA-62A37A8FA813
Sudden Motion Sensor:
State:          Enabled
Current Installed Hard Drive:
Hitachi HTS545025B9SA02:
Capacity:          250.06 GB (250,059,350,016 bytes)
Model:          Hitachi HTS545025B9SA02
Revision:          PB2AC60W
Serial Number:          sensored
Native Command Queuing:          Yes
Queue Depth:          32
Removable Media:          No
Detachable Drive:          No
BSD Name:          disk0
Rotational Rate:          5400
Medium Type:          Rotational
Partition Map Type:          GPT (GUID Partition Table)
S.M.A.R.T. status:          Verified
Volumes:
disk0s1:
Capacity:          209.7 MB (209,715,200 bytes)
BSD Name:          disk0s1
Content:          EFI
Macintosh HD:
Capacity:          249.2 GB (249,199,591,424 bytes)
Available:          38.7 GB (38,704,214,016 bytes)
Writable:          Yes
File System:          Journaled HFS+
BSD Name:          disk0s2
Mount Point:          /
Content:          Apple_HFS
Volume UUID:          296EA13D-E7F5-3259-AA9E-E161D5DD5CF4
Recovery HD:
Capacity:          650 MB (650,002,432 bytes)
BSD Name:          disk0s3
Content:          Apple_Boot
Volume UUID:          1ADA838F-6E89-33CD-A729-8CB397C1A130

Also, I would point out, would these work with my computer?
#1: http://www.amazon.com/Samsung-Electronics-EVO-Series-2-5-Inch-MZ-7TE250BW/dp/B00 E3W1726/ref=zg_bs_1292116011_1
#2: http://www.amazon.com/WD-Blue-Desktop-Hard-Drive/dp/B0088PUEPK/ref=sr_1_1?ie=UTF 8&qid=1393290339&sr=8-1&keywords=easter+egg+xD
#3: http://www.amazon.com/WD-Red-NAS-Hard-Drive/dp/B008JJLW4M/ref=zg_bs_1254762011_3
#4: http://www.amazon.com/Seagate-Solid-Hybrid-2-5-Inch-ST1000LM014/dp/B00B99JUBQ/re f=sr_1_8?ie=UTF8&qid=1393290731&sr=8-8&keywords=solid+state+drive
#5: http://www.amazon.com/dp/B005PWVEJ4/ref=twister_B008B5B97E
And does all works with the external enclosure BobRz provided, to transfer my old data to new Hard drive?
http://www.amazon.com/Sabrent-2-5-Inch-Aluminum-Enclosure-EC-TB4P/dp/B005EIGUD4/ ref=sr_1_3?ie=UTF8&qid=1393235049&sr=8-3&keywords=2.5+enclosure
if not, what can?

Does an external hard drive ALWAYS need to be connected to my mbp with retina display for Time Machine?

Does an external hard drive ALWAYS need to be connected to my mbp (OS 10.10.1) with retina display for Time Machine? Or can it be connected once a week or whenever I want? I used to have an external drive always connected to my previous mbp, but it made moving my mbp around a bit of a hassle with it connected...

When the backup drive is not connected, some of the free space on the internal drive will be used to make local snapshots, which are backup copies of recently deleted files. Local snapshots will protect you from unintended file deletions, but not from a drive failure. You should only go as long between backups as you're willing to lose data. If losing a week's worth of work is acceptable to you, then that backup frequency is OK. Otherwise, it isn't.

I have a CS6 Disc I purchased. It does not seem to fit correctly in my external hard drive so I can download the software. Is a special kind of external hard drive required. I have a MAC Book Pro Yosemite version.

I recently purchased an Adobe Creative Suite 6 Design & Web Premium software so I could use a more updated version of Photoshop & Illustrator. My new Mac Book Pro does not have an internal hard drive. I was told by Apple to buy an external hard drive to download the software. I bought an LG Ultra Slim Portable DVD Writer compatible for MAC. When I went to put the disc in the drive it does not seem to fit in the tray properly. Is there a special size external drive I need to purchase to do this? Please help if you know the answer. Thank you.

Hi Bluedrake
Please download the CS6 Trials from below link : Download Adobe CS6 Trials: Direct Links (no Assistant or Manager) | ProDesignTools
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Use your Serial Key to Activate them ....

What is the biggest hard drive I can place in my mac book pro?

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If you're going to trust your internal drive up to 1TB, which is indeed possible, I would recommend buying a backup drive of 2-3TBs. Personally, I'd rather have a 512GB SSD with a 2TB backup and a 2TB 'working' external than try to cram 1TB into my portable computer...
...that's just me...
Clinton

What external hard drive will work for my 2012 mac book air

i dont want to spend money on one incompatible

Don't use any Western Digital HDD.
I recently bought this one, it is excellent:
Toshiba Canvio Connect 2TB Portable Hard Drive, Black (HDTC720XK3C1)
If you need a smaller capacity, then so be it. You can run almost any external HD with your Mac. Larger capacity drives, or arrays, require external power sources so as not to overload your USB bus power supply. Smaller, compact HD do not require this.
When you connect the drive, you simply need to reformat it using disk utility.
1) Open Disk Utility
2) Plug in your drive. Select the external HD in disk utility
3) Select the 'Erase' tab for the drive
4) Under 'Format' , select Mac OS extended (journaled) with a GUID partition table.
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You are good to go.

External Hard Drive not showing up on my Mac Book Pro

My WD 1TB hard drive is not showing up anywhere on my computer. It use to simply pop up on my background. 1 minute is was working and I unplugged it then i plugged back in to transfer more data over I forgot about and it wouldn't show up. I've also checked disk utilities and dont see it there. I've tried plugging in to other macs with the same issue. Any help would be greatly appreciated. I have about 800 gigs of photos on this and dont want to lose it!

SInce you said " I've also checked disk utilities and dont see it there. I've tried plugging in to other macs with the same issue. "
That would indicate a problem with the external drive.
- Have you tried another cable?
- Can you hear the drive spin?
- Do lights light on the drive?
- If you go to About this Mac>System Report>Hardware>USB is the drive and/or enclosure listed?
BTW, this is the Mac Pro desktop forum

My computer is full and I need to save all my shows and movies on an external hard drive. I am on a mac book pro and I can't figure out how to drag the show in to the external hard drive

My computer is full and I need to remove movies and tv shows out of itunes and save them in an external hard drive. I cant figure out how to save them so I will be able to access them again. Or store them in the cloud

Do not store them in the Cloud. It isn't really storage. For iTunes purchases, for example, it is just re-downloading a purchase. If a label decides to no longer make the item available it will disap[pear from the cloud and that will be it for you.
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Internal hard drive won't mount after running Tech Tools Pro 5

HELP.
We have an imac 2ghz Intel Core 2 running OS 10.6.8.
I ran Tech Tools Pro 5 to rebuild directory, optimize files, optimize volume. It ran over nightbut seemed to hang up optimizing the volume.
Now the HD doesn't mount.
I've tried a few fixes. Including running disk utility from a CD. The disk utility says the directory is okay but doesn't see the HD to verify or repair permissions.
I've tried zapping the pram and safe boot, neither of which worked.
I've been able to use the computer by booting from an external start up hd.
Oddly, I ran a Time Machine back up prior to running TTP, but for some reason the only back up I see is from 3 months ago.
Not sure why the recent back up didn't happen, but were missing some very important recent docs.
I downloaded a trial version of Stellar Pheonix Mac Data Recovery and it seems to be able to see all of the data on the main HD.
I'm wondering whether or not to spend $100 for full version to attempt to restore content of HD to an external.
If I do this, I assume I'll have to erase the HD and reinstall data from the Stellar Pheonix collection, hoping that it's all intact.
Does anyone have any other suggestions to get the HD mounted????

Hi, never "Optimize" a drive before Repairing it AND having a backup clone to boot from.
I assume I'll have to erase the HD and reinstall data from the Stellar Pheonix collection, hoping that it's all intact.
No, I don't think you want an erase at all, you want a freah external drive to recover to first off.

External Hard Drive Won't Mount- Need to recover files

Hello Everyone,
I am hoping that one of you fine mac experts may be able to assist ~
Problem: External Seagate FreeAgent Desktop USB external hard drive
won't mount on desktop=ie: no access to my important files.. Please Help!
Details:
External seagate freeagent 500 GB Desktop USB HD ( only 2 months old)
(using for document / file backup-not as a startup disc)
on my Mac G3 350 MZ Blue & White Tower /768 ram/ running OSX 10.1.5 & OS9.2~
~
Problem: Started using the external 500 GB HD 2 months ago -with no problems-until this morning. Tried to double click to open it to access files
and got the "beach ball of death" and needed to restart.
My trusty G3 started up fine, however, the external HD was now
not showing up on the desktop as normal. I troubleshooted -by restarting,
trying different a/c plugs/ different USB ports , ran disk utility..called
seagate -not much help . Seagate said to try the HD on another mac-which I did-
a G5 tower- same problem.
~
The External hard drive will show up in disk utility, but is grayed out.
and when click "mount" same two messages keep showing:
message 1: "a disk attempting to mount as unknown has failed verification or has failed to
mount.please use disk utility to check the disk"
~
message 2- when unplugging and repluggin the usb in-and upon
restart:" you have inserted a disk containg no volumes that mac osx
can read to use unreadable volumes,click initialize to continue with the disk inserted ,click continue"
~
( I really need access to these files- and do not want to re-initialize the HD!!)
I ran Disk Utility /first aid "verify & repair , the following info came up:
Repairing disk "main backup 2007 ".
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Invalid key length ( <<<IN RED )
Repair completed. "
~~
Though it said the repair was completed, the "invalid key length" issue
still comes up when re-running disk utility...Hard drive would still not
mount on desktop-even after restarting .
~~~~~
If there is a mac genius out there that can help?- it would be greatly
appreciated. I have tried to call seagate several times in the last several hours-
1st time-they disconnected me after being on hold 10 minutes-2nd call
I was put on hold for 40 minutes ..Finally spoke to someone ( they are not mac users or mac experts!)and he said I would need to send it to Seagate's Data Recovery-... for a fee of course!
~~~
At this point, I am hoping to just get the files and photos off
the hard drive- I heard about Disk Warrior-should I use that and if so
what version?
Thank you very much!
L

Will zapping the PRAM be of any use in getting the external to mount on the desktop?
Your external Hard drive is already recognized. But it cannot be mounted on the desktop due to its directory damage. You can certainly Zap the PRAM, and it will not hurt anything, but I am skeptical that it will change the situation.
Do you think the Disk Warrior 4.0 cd will even work on my G3 350MHZ running Mac OS 10.1.5?
If you boot from the CD and run it from the CD, absolutely yes. If you attempt to INSTALL it from a download or a CD, probably not.
Have you ever used Disc Warrior and is using it complicated?
I own and use Disk Warrior. You select the drive to be rebuilt, it builds a proposed new directory from the information and file fragments available.
When complete, it will provide a list of problems encountered, tell you what files have been placed in the "Rescued Items" folder, and allow you too look at your drive using the proposed new directory. Your only decision is whether the new directory seems to be an improvement over the old \[in your case, hopelessly corrupted] directory. You then tell it whether to replace the old directory with the proposed new directory, or to abandon its work and leave your Hard Drive unchanged.
Is there a good chance that the ext HD will still have my files on it- or do you think from what I've described that they are gone ?
From what you have described, your files are very likely to still be there. Sometimes in a situation like this, a handful of files cannot be recovered.
My other thought was to take the external HD there and have them try to recover the files.
Make sure you completely understand the costs involved. File recovery using a service like DriveSavers can run into many hundreds of dollars. They are prepared to disassemble your drive in a clean room and replace controller boards and read/write heads to achieve success. Your drive has serious, but not fatal, Directory damage. The Hardware, and most of your files, are likely just fine.

External hard drive won't mount, even after disk repair.

My Toshiba external hard drive won't mount on my MacBook Pro 10.8.5. I can see it in my disk repair, and when I repair, "the partition map appears to be ok." But I can't access the icon to be able to open the hard drive contents on my desktop. Help!

Hello maccynicwhoalwayshasmacs,
Thanks for the question. After reviewing your post, it sounds like trouble with an external HD mounting. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
USB and FireWire Quick Assist
Thanks for using Apple Support Communities.
Have a nice day,
Mario

My hard drive won't mount on 2012 mac book pro with retina display

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