My headphones speakers and microphone are not working please help
hi i have had my hp windows 7 lap top for 2 years and never had a problme but recently my speakers and microphone are not working even if i put in my headphones i have installed new audio drivers checked my sound settings and did a restore to a date and a factory reset and still no sound ( my speakers say there working the geen bar goes up and down showing the volume but still no sound) please help me thanks
Hi,
Please use the following instructions to check and fix:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01912228&cc=ad&dlc=en&lc=en&jumpid=reg_r1002_us...
Good luck.
BH
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win. 7 64-bitHi eslam-hussien,
Welcome to the HP Support Forums!
I can understand how frustrating it must be to have lost the sound from your speakers, headphones and the microphone has stopped working as well. I will try my best to help you with this.
In this document for Troubleshooting Audio Problems with External Speakers, Headphones, and HDMI Sound Devices are steps for resolving this issue.
I hope this information helps, please let me know how it goes.
Thank you and good luck!
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