My HP MEDIA SMART missing the "MEDIA SMART DVD" option.

I've been having trouble with my cd/dvd drive not reading disks. I notice that HP Media Smart is missing "Media Smart DVD" option.
How do I fix?

MrManFan,
Do you get the same error message using a non-copied commerical DVD or commerical CD?
Look over the tips under this post and see if they help are useful.
What model HP PC are you using?
Go into Device Manager and find the optical drive. What model is it?
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT

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