My HP Officejet Pro 8600 is randomly printing coloring sheets most often during the night!

For about a month, my HP Officejet Pro 8600 is randomly printing coloring sheets, valentines, etc. Usually this is happening at night! The pages use a lot of ink! How can I get this to stop? Is this part of HP's eprint?? Help!

Hi there, check out this thread for information on how to cancel scheduled print apps.
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OfficeJet Pro 8600 Premium - Cannot Print Info Sheet in Order to Obtain Printer ID

I have been trying for a few hours now to get my hpeprintcenter account set up. It is asking for a Printer Code and says that you should be able to obtain it by printing the Info Sheet from the ePrint menu on the Printer.
The problem that I am having is that when I click on the Print Info Sheet Button, the printer freezes at Now Printing...and never does anything else.
I have tried on different internet connections, I have power cycled the printer, I have disabled Web apps and re-enabled, I have set the 8.8.8.8 and 8.8.4.4 DNS entries as mentioned in the other posts and none of these things will allow me to print my info sheet in order to get my account setup.
Everything else works fine. I am able to print from tablets and from my laptops over the wireless network and there doesn't seem to be any type of internet connection error on the printer.
Anyone have any ideas what I might be able to do to fix this. Getting to be at my wits end over this.

What's the name of the router you have? Also, I would make sure that nothing was entered under proxy settings.

My HP Officejet Pro 8600 can't print from my MacBook Air

Hi,
My HP Officejet Pro 8600 can't print from my MacBook Air. It keeps on showing "The printer is not connected", but the screen on the printer shows connected. I often reset the printer 'EVERY TIME" I want to use it. I also tried to turn off my laptop and printer several times before printing. If I'm lucky enough, it will work maybe for one or two prints. If no luck then I'll have to reset everything again. Sometimes I reset the printer, the printer will not show on my selection.
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Hello boojoo1tw,
Welcome to the HP Forums!
I understand you're unable to print most times with your Officejet 8600. How is this printer connected? Wireless or USB? What is your operating system on your Mac computer? Click here to find out.
If your printer is wireless, then I would recommend assigning a "Static IP Address" by following this HP document on Printer Does Not Maintain Wireless Connection.
Please post your results, as I will be looking forward to hearing from you.
I worked on behalf of HP.

Hp Officejet Pro 8600 Premium suddenly printed very slowly from PC

Hi, and thanks for any insights.
I have a client with an Officejet Pro 8600 Premium, and printing to this printer over USB has suddenly become very slow. The dedicated PC is XP with 2 GB of ram and only using 40 GB on a 200 GB drive. The printer has two trays, with tray1 dedicated to checks, and tray 2 for anything directed to plain paper. The printer is not connected to a network, but dedicatd to this PC. The PC is current with updates.
Checks print at the normal speed, and copying prints at reasonable speed, but whejn printed from the PC anything directed to tray 2 prints at a snail's pace . This is new behavior.
I have printed status pages and performed print head and allignment processes. Still, this behavior persists.
I looked i the event log and saw nothing that suggested an evident system issue. Windows update only shows Security Essentials updates for the duration during which the slowness started.
The PC is not acting strangly in any other way.
Any suggestion would be helpful.

Hi,
The information is very general, this applies for many HP printers:
Solution 1: Use a lower print quality setting
Solution: Check the print quality setting. Best and Maximum dpi provide the best quality but are slower than Normal or Draft. Draft provides the fastest print speed.
Cause: The print quality was set to a high setting. If this did not solve the issue, try the next solution.
Solution 2: Check the ink levels
Solution: Check the estimated ink levels in the ink cartridges. NOTE: Ink level alerts and indicators provide estimates for planning purposes only. When you receive a low on ink message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the ink cartridges until print quality becomes unacceptable.
CAUTION: Wait until you have a new ink cartridge available before removing the old ink cartridge. Do not leave the ink cartridge outside of the printer for an extended period of time. This can result in damage to both the printer and the ink cartridge.
For more information, see: Check the estimated ink levels
Cause: The ink cartridges might have insufficient ink. Printing with depleted cartridges slows the printer. If this did not solve the issue, try the next solution.
Solution 3: Contact HP support
Solution: Contact HP support for service. Go to: www.hp.com/go/customercare. This website provides information and utilities that can help you correct many common printer problems.
If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.
Cause: There was a problem with the printer.
Regards.
BH
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HP Officejet Pro 8600 Plus "unspecified printer problem"

I just set up my HP Officejet Pro 8600 Plus e-All-in-One. The set-up seemed to go okay, but when I go to the "devices" tab for "HP Connected" it has a yellow yield sign and says that I have a problem with my printer. When I click on the yield sign symbol, the box says that "An unspecified problem was reported. Please check your printer." When I check the printer pannel, there are no problems reported. The machine seems to print okay, but I'd like to clear up this error that is shown. Any ideas?
Also, I've already done the restart and sign-off/sign-in stuff, so we can move on to second-order trouble shooting. Thanks.
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HELP!
I am having exactly the same problem. I am simply swapping out an existing Deskjet 3512 that worked perfectly at all levels, so i KNOW i dont have router/port/network issues. eprint was and is flawless. I just plugged it back in to check and it still works just fine with eprint.
Using my new Pro8600, I send emails to my eprint address and they seem to go...and then nothing. they just don't print.
I get the"Officejet Pro 8600 Plus "unspecified printer problem"" message but my front panel reports no issues.
I'm a step away from taking this back and buying an Epson.
My experience with their support has bee stellar at a commercial printer level.
This seems to be a very common problem and I just dont have hours to monkey around with something that should work out of the box.
any help will be appreciated.

Officejet Pro 8600 will not print multiple copies

When I first set up my HP Officejet Pro 8600 I could print multiple copies. Not sure when, how, or why but I can no longer print more than one copy of any document at a time regardless if it is one page or 100 pages. I tried to update the drivers but the update failed as it said it could not uninstall the printer. When I did the error reporting it said there was no solution.
My OS is Window XP Home
The printer is connected via network.
I print mainly from MS Word 2010 and Adobe PDF files and I have the same issue from either program.
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Since the drivers and software refuses to update automatically, force it to. Uninstall all of the printer software and install it back using a fresh download. That will ensure that you have the latest driver and software for the printer installed and eliminate the need for updates for a while. I'll link them below. If that doesn't fix the problem with multiple documents not printing, try using an alternate driver for the printer. I'll link those instructions below. Let me know what happens.
HP Officejet Pro Full Feature Software and Driver
How to Assign Alternate Print Drivers in Different Versions of Windows
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Officejet pro 8600 will not print card stock

I just purchased the Officejet Pro 8600 and cannot print card stock. I read another HP troubleshooting page and tried to run 100 copies of blank paper through to "calibrate" the printer as suggested by HP technical support. There was a suggestion to disconnect the tray 2 paper tray but I also don't a tray 2. Any suggestions? I print card stock regularly.

Hi breannemk,
Welcome to the HP Support Forums! I understand you are not able to print card stock on your HP OfficeJet 8600, can you please let me know the Exact model of 8600 you are using as well as the Operating system you are running. Do you get error messages when you try to print them, if yes, please let me know the error messages you run into?
Please reply back with the requested information so we can begin troubleshooting.
Thank you,
HevnLgh
I work on behalf of HP
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How do i get the hp officejet pro 8600 premium to print from my ipad2 using airprint?

how do i get the hp officejet pro 8600 premium to print from my ipad2 using airprint? The iPad does not see the printer.

Hi RiverBirch,
What brand and model is your router?
First, connect your printer to your router.
1. From printer front panel, press Wireless>Wireless Settings>Wireless Setup Wizard and follow the onscreen instructions to successfully connect your printer with an IP address.
Secondly, connect your iPad to the same router.
1. Connect your iPad to the Internet and download the free HP ePrint Home & Biz app from the apps store.
2. Connect your iPad to the same network as the printer. Settings>Network.
3. Use the new HP Home & Biz app to print and scan photos or docs from your iPad!
Alternatively, you can also perform Airprint on the iPad thru the wireless network from the Photos menu in your iPad.
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Does the HP OfficeJet Pro 8600 support e-print? I am running on Win 7 Pro 64 bit

Can you please tell me: does the HP OfficeJet Pro 8600 support e-print? I cannot seem to find or generate or figure out how to create an e-mail address for this printer. Thank you.
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Hello BoPeepLamb,
The OfficeJet 8600 Printer does support ePrint. You can access the printers email address by enabling Web Services from the main display on the printer. The icon is located on the top left corner of the screen and looks like piece of paper with circles behind it. Before you can enable Web Services you must make sure you have a valid internet connection first.
Once you have enabled Web Services, you should have a mobile printing sheet print with a printer code and link to http://www.eprintcenter.com where you can create an account and customize your printers email address.
If you have any other questions feel free to reply to this post and I will try to find an answer for you.
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

How do I get the HP OfficeJet Pro 8600 Plus to print only black or grayscale? What is the procedure?

How do I set my HP OfficeJet Pro 8600 Plus to print only black or grayscale? What is the procedure?

Hi, Looks like you have to do this from the aplications. Here is the procedure from its manual, page #36: 1. Load paper in the tray. For more information, see Load media.
2. On the File menu in your software application, click Print.
3. Make sure the printer you want to use is selected.
4. To change settings, click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.
5. Change the paper orientation on the Layout tab, and paper source, media type, paper size, and quality settings on the Paper/Quality tab. To print in black and
white, click the Advanced button, and then change the Print in Grayscale option.
6. Click OK.
7. Click Print or OK to begin printing Regards.

Hp Officejet Pro 8600 Plus network printing problems

I hard wired my Hp Officejet Pro 8600 plus with an ethernet cable to my router to enable other computers on my network to print to my printer. Several problems have resulted because of this:
1. I cannot find my printer in the Device Manager: it shows as an "unknown device"
2. Sometimes pdf files will print and sometimes they will not. Word and Excel files sometimes print, and sometimes don't.
3. Sometimes documents will spool, but then I get the following message: "Unable to communicate with printer." Then it asks me to make sure all cables are connected and power is on, which is the case.
I have tried all kinds of troubleshooting with information found in Hp forum and on Hp website. Finally, using the HP Print and Scan doctor, I deleted and reinstalled the printer and updated the Full software and drivers. Then I got a message saying "the printer is on your network, but the network software is unable to find it using the typical network discovery method. You can install the printer and operate it normally over the network using the IP address of your printer." I inserted the IP address and it took me through various steps to final installation. I typed a short message into a new document on Microsoft Word and it printed, Then I tried to print some information from the HP website, but this did not print; it didn't even spool.
My router is not detecting the printer on the network either, the light on the port bearing the network cable connected directly to the printer has never been shown to be on, like the other lights. I have been struggling with this for the last several months.
I have an Hp computer, running on Windows 7 Ultimate (64bit). I prefer to use my printer over a network ethernet cable instead of wireless. Please help!

techlearner3 wrote:
My router is not detecting the printer on the network either, the light on the port bearing the network cable connected directly to the printer has never been shown to be on, like the other lights. I have been struggling with this for the last several months.
I believe this is the cause of your problem. First, try another known working port in the router. Next, change the Ethernet cable with a known good cable.
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I worked for HP but now I'm retired!

Officejet Pro 8600 Wireless Setup -Printing shows in Queue and then disappears. Not Printing

I just received the Officejet Pro 8600 as a gift and loaded the set up software and it on my wireless network. When I try to print an email or a coupon, the command goes to the printer and shows in the queue. Then after several seconds, the printing queue (job) disappears without printing the document. Does this command go through the HP ePrint function or the Network Officejet Pro 8600? It shows the HP ePrint as being on USB.
I've run all of the diagnostics, downloaded all of the new software, firmware and updates. I've spend many hours trying to get the printer to print.
Thank you for any help you can provide.
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Hi @bksechols
Welcome to the HP Support Forums. I understand that when you send a print job to your Officejet 8600 printer that it goes to the print queue and then disappears without the print job printing.
To better assist you, would you please provide some additional information?
How is the printer connected (USB cable, ethernet, or wireless)?
What operating system are you using?
Are all print jobs failing? If yes and you are using a Windows operating system, please Try the HP Print and Scan Doctor for Windows. The HP Print and Scan Doctor is a free utility (tool) that helps to quickly resolve common printing, scanning and connectivity issues.
When you send a print job are emailing the printer’s ePrint email address? If so please review The HP ePrint Print Job Did Not Print If you are sending the print job by using the print command, please review the Print Jobs from Your HP Printer are Stuck in the Print Queue document.
I look forward to hearing from you.
Regards,
Happytohelp01
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Officejet Pro 8600 won't print PDF's

Just bought a new OJP 8600 (3rd HP printer in a year, starting to get VERY frustrated). I've searched through all of the forums, all over the internet and cannot find a solution. I'm on a Mac OSX 10.9.3. I can't print any PDF files either through Acrobat 10.1.10 or Preview. Please advise. Thank you.

Hi thelmacotton, and welcome to the HP Forums.
I see you are having issues printing PDF's. I would like to try and help.
I would suggest deleting the printer from your print system, using this document: Uninstalling the Printer Software.
Once you have deleted it, I would suggest verifying and repairing the disk permissions: About Disk Utility's Repair Disk Permissions feature.
I would also suggest running your Apple updates: OS X: Updating OS X and Mac App Store apps
After the updates, I would recommend reinstalling the HP Officejet Pro 8600 series Full Feature Software and Driver- OS X 10.9 Mavericks.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums.
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

OfficeJet Pro 8600 won't print OS 10.7.5

I'm attempting to use an HP OfficeJet Pro 8600 N911a wirelessly with OS 10.7.5
I had some issues with my Mac that required me to install a new hard drive and re-install the OS from scratch. But, instead of re-installing OS 10.6.8 I decided to upgrade to OS 10.7.5. But, now I can't print from my Mac. The Print Queue just shows the image below, but the page never comes out.
The Printer is seen by the computer and everything appears normal:
I can successfully use other features of the printer such as, Scan to Computer, so I know the network is setup correctly.
I should note that I could only use Scan to Computer after I modified the Computer Name. I had originally setup the Scan to Computer features when I was on OS 10.6.8 and the computer name was "MacPro", after installing OS 10.7.5 I discovered the computer name was "[User]'s MacPro" and the Scan menu on the printer only saw MacPro. After modifying the computer name I was able to enable and use Scan to Computer, so I know there is a connection between the two.
I have tried (in no particular order):
Resetting Print Preferences
Reparing Disk Permissions
Ensuring all software is up to date
Rebooting Mac/Printer/Router
I have not tried:
Reconfiguring the Wireless Setup on the printer (I'd like to avoid this because the printer is working for all other computers on the network.
Is there something I'm missing? Any advice is appreciated.

Ok, this is weird.
Almost immediately after posting the problem, the printer came to life and started printing. To my surprise it was the print job that was in the Queue!
I don't know what happened or changed, but it seems that it did manage to print.
I just sent another test page to the printer and it cleared itself in the Queue, but I have not seen the document come out of the printer yet.
What is going on?

HP OfficeJet Pro 8600 Plus will print wirelessly but not scan

I have a HP OfficeJet Pro 8600 Plus all in one printer/copier/scanner. It's worked fine for the several months I have had it. But now suddently the computer does not recognize the scanner. I am connected to the device wirelessly and can print but not scan. I haven't been able to figure out why the comptuer recognizes the printer but not the scanner. I uninstalled and reinstalled the device but still no success.
Any ideas how I can get the computer to recognize the scanner? I am running Windows 8. Have not updated to 8.1.

Hello Sarah1234, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are experiencing scanning issues. I would like to help.
I would recommend powering off your printer and computer. Once they are both down, I would recommend unplugging the power from your wireless router for 60 seconds, and then plugging it back in. Once it has begun broadcasting again, power on your printer and computer.
I would also recommend downloading and running the HP Print and Scan Doctor. Once you have launched the tool, select the 'fix scanning' option.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

My HP Officejet Pro 8600 is randomly printing coloring sheets most often during the night!

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