My HP pavilion dv7-4069wm will not come on.

Hello, my HP Pavilion DV7-4069wm will not come on. The screen is black and the caps lock blinks 1 time every 3 seconds. Is it my CPU or motherboard? What should I expect to pay for repair of either problem? I have very important docs & pics. Stored on this computer, can my memory be retrieved and put into another computer?

Hi,
          Below lists the details of blink code. And you can visit the below site for more details
Caps Lock/Num Lock LED Component Tested Error Condition
LEDs blink 1 time
CPU
CPU not functional
LEDs blink 2 times
BIOS
BIOS corruption failure
LEDs blink 3 times
Memory
Module error not functional
LEDs blink 4 times
Graphics
Graphics controller not functional
LEDs blink 5 times
System board
General system board failure
LEDs blink 6 times
BIOS
BIOS authentication failure
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01732674&tmp_task=solveCategory&cc=us&dlc=en&lc...
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01443371&tmp_task=solveCategory&cc=us&dlc=en&lc...
"I work for HP."
Please click the "White Kudos" star to say thanks for helping.
Please mark "Accept As Solution" if my help has solved your problem.

Similar Messages

  • Pavilion dv7-3165dx will not boot up

    This pavilion dv7-3165dx has worked flawlessly for 8 years. Now when I turn it on, the lights come on and the fan runs, but nothing loads up, not Windows, not BIOS, nothing. The screen stays blank. I have cycled the power several times with the same result. I checked the BIOS battery, and it is good: 3.25 volts.

    Hi there @Terry49,
    Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel.
    I understand that your notebook is no longer starting up properly, and I am happy to help with this.
    I would start out with this process, and see if there is any change. It is possible that just the hard reset is required.
    Computer Does not Start (Windows 7, Vista, XP)
    Also check your power adapter, and if you have another one, try it out, and also try a different wall outlet.
    I hope this helps.
    Malygris1
    I work on behalf of HP
    Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
    Click Kudos Thumbs Up on the right to say “Thanks” for helping!

  • HP Pavilion dv7 1070us will not POST

    Model: HP Pavilion dv7 1070us
    System will not POST after replacing FAN.
    I first replaced the FAN, then after re-assembling the unit resulting in:
    Black screen, 
    CAPS-LOCK white LED continuous 1 second blink, 
    F12-WIFI amber LED solid ON,
    The FAN comes on, then stops for a few seconds then restarts and stays on;
    I thought this indicated that the CPU was running.
    I did all the normal tricks:
    RAM in-out various combinations, 
    CMOS battery removal.
    Power adapter and Battery removal combinations.
    Hard Reset by holding power button for 15-30 seconds w/o battery or PS attached.
    remove un-necessary devices: HD, wi-fi, DVD, etc
    Still does not work.
    So I figured the Video portion of the CPU was bad.
    I then ordered and replaced the AMD A10 4600m CPU.
    Re-assembled the machine and still the same symptoms.
    I guess the CPU was not bad.
    I give up.
    How could HP release a machine that does not POST when the main pieces are good:
    Motherboard,
    CPU,
    RAM
    Power.
    I did not buy a new CMOS battery. Can't imagine that would keep it from POST'ing.
    Any help ????  Otherwise went from working to JUNK.
    A thought: Laptops are not worth the money you pay if they only last a few years.

    Hello, @gman8a 
    Welcome to the HP Forums.
    With the issue and what you've replaced already, I would recommend contacting phone support for assistance with this.
    Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
    Thank you for posting on the HP Forums.
    I worked on behalf of HP.

  • HP Pavilion dv7-4065dx will not boot with continual blinking capslock

    Hi,I have a HP Pavilion dv7-4065dx laptop with Windows 7 64 bit that will not boot up or go to the Bios screen.  When the laptop is turned on, you hear the system fan start, power button light comes on, and the caps lock button starts to continually blink once every three to four seconds.  The HDD activity light is also on but is solid red with no blinking.  No changes have been made to the laptop and it was working perfectly fine just a few hours earlier.  I have attempted the hard reset of the computer and reseating of the memory cards, but the laptop still would not boot.  Any help on figuring out what is wrong with the computer would be greatly appreciated.  Thanks. HP Pavilion dv7-4065dxProduct # WQ861UA#ABA

    hp dv7-4065dx caplock key continous blinking the same problem i also faced but do the below step which solved your problem Bios corruption  power on your laptop block the fan air through cotton or any cloths 10-15 minutes (after heating) then power off and remove the cloths and power on it should be display visit hp driver and download the latest bios & bios tool first install bios tool and select usb to store connect a pendrive for  location after installed then install your latest bios  after sometime it will auto reboot and install the latest bios  we sure while updating bios power adpator must be connect   problem solved........

  • HP Pavilion DV7; System will not boot; Memory Test Failed using Advanced System Diagnostic​s

    Not sure exactly how, but I managed to contracted several variants of the nasty Rovnix virus and now my system will not even boot into Safe Mode after trying to restore to several different restore points.  Enabled bootlogging, but not sure how to retrieve the log.
    Currently am able to get into HP Advanced Diagnostics and began Start-Up Test.  Test failed on Memory Module:
    Failure ID: Q0AE6C-5LS79T-MFH15G-406N03
    Any next steps or directional assistance would be greatly appreciated.  Thank you in advance!

    Hello @GarrettBishop,
    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I have read your post on how your notebook computer has failed a memory test in the advanced system, and I would be happy to assist you in this matter!
    Since the Failure ID has come up with Q0AE6C-5LS79T-MFH15G-406N03, I recommend contacting our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
    http://www8.hp.com/us/en/contact-hp/ww-phone-assis​t.html
    I hope this helps!
    Regards
    MechPilot
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

  • Pavilion dv7-4051nv will not post, no display abd blinking caps lock button

    I am working on this laptop that was working fine last week.  Now it will not display, no post beep and the caps lock button blinks constantly every 3 seconds.  What can I check?
    Thanks

    Hi
    Try a hard reset,
    Disconnect all external devices first.
    Remove power cord and battery
    Press power button for 30 seconds
    Reinstall only power cord for first startup.
    Power on
    If no response
    Try to Enter BIOS setup by tapping/holding the F10 key immediately after powering on the laptop.
    Use Diagnostics to test your hdd - extensive.
    If you cannot get the system to power on,
    Manual: http://h10032.www1.hp.com/ctg/Manual/c02642701.pdf
    Try reseating the hard drive by disconnecting & reconnecting SATA cable gently & firmly
    Try reseating memory module
    Power on & check
    This document will help you troubleshooting the blink codes you're getting: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c01732674
    If not resolved yet, contact HP, may be a major hardware issue or a board problem: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
    Thanks,
    ++Please click KUDOS / White thumb to say thanks
    ++Please click ACCEPT AS SOLUTION to help others, find this solution faster
    **I'm a Volunteer, I do not work for HP**

  • Pavilion dv7 keyboard replacement problems HP Pavilion dv7-4069wm

    Hope I can get some help. HP Pavilion dv7-4069wm, windows7 64bit. Ok, the sad story, I spilled a drink on the keyboard. Did not seem to mess anything up but the keyboard. First mistake, bought a used one off ebay. Turned out to be the wrong one, screw lugs on back did not match. Bought a second one, it seemed to work the first couple times I used it, backspace key would not work, then nothing worked. I did break one of the little tabs on the zif connector and used some tape like I found in another post. Could this be a connection problem, or just a cheap keyboard problem? I am smacking myself for the spill anyway, so ANY help is appreciated.
    I forgot to ad, I am using this laptop as a media center, I currently have a wireless keyboard and mouse I use with it, and it works well, one concern being that on this laptop I can only turn on the wifi with the wifi key on the laptop keyboard. Is there a way to go into bios or a workaround to turn on wifi other than the laptop keyboard? I have the laptop power settings to put it to sleep when not in use, but If it would get shut off, not sure how I would get the wifi restarted if it did not automatically come back on.

    use windows mobility centre to control Wifi. May require wifi to be turned on via dedicated key for first instance before it can handle toggling of wifi but may not so worth inspecting & setting up.
    Problem with broken connector is probably cause of keyboard issue, the tabs don't just hold cable but also push it against contacts so you may need to revisit & improve your solution to this ribbon connector.
    Have come across damaged connectors before & been able to use them by adding thin tape to top of ribbon making ribbon tighter fit in socket & contact better & also use some tape across top of connector socket & onto ribbon to hold it in place.
    Like my post? Click Kudos (thumb+) to show appreciation.

  • How to know which hard drive contains the OS in Hp Pavilion dv7-4069wm? Upgrading.

    I'm thinking about upgrading one of my hard drives (320GB ea) in my HP Pavilion dv7-4069wm laptop for more storage.  I would like to keep the drive that contains the OS to avoid the hassle of making a copy, but I'm not sure which one that is. I haven't replaced a hard drive before, let alone a dual drive. I recently added more RAM and noticed both hard drives looked the same. Can anyone tell me how to know the difference? . 
    This question was solved.
    View Solution.

    Hi,
    The primary HDD with the operating system is shown on the diagram on Page 49 of your Maintenance & Service Guide.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • HP Pavilion DV7 Internal Mic not picking up audio

    HP Pavilion DV7 Internal Mic not picking up audio
    Checked:
    Sound (in control panel)
    Integrated Microphone Array: Enabled
    Default Device
    IDT High Definition Audio CODEC
    HP Pavilion dv7 Notebook PC
    No error messages
    Did not change operating systems or mess with audio/recording settings before problem occured
    Still under warranty

    Hello schneids,
    I see that you are having start up problems with your HP computer. I have a couple of suggestions that may help with your issues.
    Here is a link to some troubleshooting steps that may help resolve your issues.
    If you are still having trouble I would suggest testing the power adapter or trying a different power adapter. Most retailers will let you try a power adapter on the computer to see if it works.
    Let me know what happens.
    ↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

  • My iPhone would just randomly give me a blue screen and then restart--did that a bunch of times between Tuesday and last night. As of last night, it WILL NOT come back on. iTunes says it's in recovery mode....what does all of this mean???

    Tuesday night I was texting a friend and when I went to open her message, my screen went blue and restarted. I just wrote it off as weird and went on about my business. Later that night, I tried to turn on my phone and it would not turn on. I plugged it up, held down the power button, and pressed the home button all numerous times. I looked online and it said to do a "hard reset" by holding down the power and home button at the same time--my phone then came on. Throughout Wednesday, it would give me a blue screen and restart--nothing major just really annoying. I took it to the local Verizon store where I bought the phone from and he said that it was some type of hardware defect and I was still under my year warranty so I could get a new one for free--the free phone won't be here until tomorrow, Saturday. I took it home and it didn't give me any trouble for a couple of hours. The next day it was cooperating and then I left town for a little while and it acted up (blue screen and then restarting) a few times. When I got home, it acted up again and so I restarted the phone and it was working fine. A few minutes later, I tried to check my messages and the phone was off again. No matter what I do, my phone will not come back to life. It had at least 45% battery last time I looked at it. I decided to plug the phone up to my computer and see what it did--my computer recognizes that there is a phone hooked to it and it says that it's in "recovery mode". It also said that if I'm having issues with my phone, that I need to reset the phone via iTunes. I guess the questions that arise are
    1. Why is my phone doing this?
    2. If I reset my phone, will it go back to working again? I ask that because I don't want Verizon to charge me $300 when they send me the replacement phone and I won't need it (assuming that the phone decides to work once it's been reset).
    3. What type of hardware defect is this that is causing this issue, not only with my iPhone 5S but others as well?
    4. Shouldn't people be notifying Apple and letting them know that they need to fix this issue?
    5. Should I report this issue to Apple even though I didn't buy the phone directly from them, but through Verizon?
    Any help that anyone could give me would be greatly appreciated! This whole situation has me stressed out and seriously confused.

    Hi, beth.lau.gr.
    Thank you for visiting Apple Support Communities.  
    I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen.  I wont be able to give you an exact answer as to why this is happening.  However, this is the most relevant troubleshooting article for this issue.  This article also provides options to reach out to us via phone for additional assistance.  
    If your iOS device restarts, displays the Apple logo, or powers off while you're using it
    http://support.apple.com/en-us/HT203899
    Cheers, 
    Jason H.  

  • HELP NEEDED!! Recently upgraded my ipad air to the new update, charged it over night, now it will not come on? i plug in the charger but comes up the normal charging sign but still no life in it?

    HELP NEEDED!! Recently upgraded my ipad air to the new update, charged it over night, now it will not come on? i plug in the charger but comes up the normal charging sign but still no life in it? Seems as though theres either a problem it charging or starting up. Had the ipad for about a year and a month or 2.. what can i do to source the problem?

    Its just started up with the apple sign, then it goes to an off black coloured screen so its on but nothing showing just a dark screen but not jet black.. ahhh help!! thank you in advance

  • Itunes will not come up on my computer

    itunes will not come up on my screen. It shows up in windows task manager. When I click on the desktop icon, it flashes off then back on again, but itunes doesn't come up. Quick-time comes up when I click on the icon. itunes shows 44,540 on the Mem Usage column on the Process tab of Windows task Manager. I don't know what to do next. When I click on a song from my "My Music" folder under itunes library, it won't play. I'm out of ideas

    If itunes.exe stays in task manager there are a few things to try. Easiest one is to start itunes and hold down the shift key until iTunes starts. Choose "Create new library" when prompted.
    If itunes.exe just flashes briefly in task manager, I believe in the past that indicates malware on your PC.

  • My phone 5s did the new update and will not come back on. I already tried hard reboot still won't work. Been over a hour now. Please someone help I need my phone.

    My phone 5s 16gb gold did the new update and will not come back on. I already tried hard reboot still won't work. Been over a hour now. Please someone help I need my phone.   This phone is not even 6 months old been in case no scratches. This is driving me crazy.

    Connect your phone to a computer and restore your software using iTunes.

  • My ipod generation 5 will not come out of recovery mode. i was simply updating my software and this happened. it will not let me restore it comes up with and error. please help, thanks.

    my ipod generation 5 will not come out of recovery mode. i was simply updating my software and this happened. it will not let me restore it comes up with and error. please help, thanks.

    Hey erinoneill24,
    Thanks for using Apple Support Communities.
    Sounds like you can't update your device. You don't mention an error that it gives you. Take a look at both of these articles to troubleshoot.
    iPod displays "Use iTunes to restore" message
    http://support.apple.com/kb/ts1441?viewlocale=it_it
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808?viewlocale=de_DE_1
    If you started your device in recovery mode by mistake, restart it to exit recovery mode. Or you can just wait—after 15 minutes the device will exit recovery mode by itself.
    Have a nice day,
    Mario

  • I can't get home sharing to turn on on my computers. I have a PC running windows XP that has a large library on it that I want to access from a newer windows 7 PC. I have turned home sharing on in both, same apple ID. I just will not come up. Any ideas?

    I can't get home sharing to turn on on my computers. I have a PC running windows XP that has a large library on it that I want to access from a newer windows 7 PC. I have turned home sharing on in both, same apple ID. I just will not come up. Any ideas?

    Ugh, disregard.. it magically started working -_-

Maybe you are looking for

  • Iphone calendar issue

    When creating an event in the calendar that spans a few days, the final day of the event does not appear in the calendar. For example: an event that you set from the 1st of April to the 5th of April, the calendar only shows the 1st to the 4th marked

  • If statement inconsistency?

    Yay! Another post from me! I've got an if statement in a bean that seems to be processing fine when I create a test java class, but doesn't work fine when the bean is invoked by a jsp. My code, let me shows you it: First, the test class: package com.

  • Programs repeatedly crashing on my late 2012 Mac Mini Fusion Drive

    I have a late 2012 Mac Mini Fusion Drive 2.6ghz, 16gig RAM running Mac OSX 10.9.4 . For the past week or so I have had a number of programs - both Apple and third party apps crash repeatedly, I have repaired permissions and restarted numerous times b

  • 6230i PAYG Bluetooth problems

    I bought a 6230i O2 PAYG phone last week and I am a bit of a technophobe with regards to mobile phones (it is a replacement for my old 3210, no less!!??) Anyway, to cut a long story short, I tried to pair phones with a work colleague to transfer a fi

  • Photo library gone!

    I had lots of albums in my iphoto library yesterday.  I just went to download some more photos and all of my albums are gone.  The only thing in my library are the photos that I have just downloaded, can anyone help?