My HP Photosmart C7280 All-in-One printer won´t print out documents, just pictures ...

My HP Photosmart C7280 All-in-One printer won´t print out documents, just pictures. I´ve used the printer, since it was new on the marked, and it has worked perfectly until a few weeks back. There is no problem printing out pictures, but only blank pages comes out when I´m printing out documents. Regardless if it is Word, Excel etc.
I´ve never used anything else than original cartridges, and the printer is used on Mac OS X 10.7.4. I´ve tried to reinstall the printer several times without any success.
Can anyone help me?

Hello,
Please print a Self - Test report.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01448018&cc=us&dlc=en&lc=en&product=3204785&tmp...
Can you see any of the colors as appear on the report sample?
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Similar Messages

Since I installed Mountain Lion operating system, I cannot print. I have a HP Photosmart C7280 All-in-one printer. I get a message when I try to update the software "Server not available The software update service is currently not available."

After installing Mountain Lion, my printer doesn't work. I know it is connected as it shows up, The message is:
"The printer software was installed incorrectly. Please reinstall the software for this printer or conact the anufacturer for assistance."
I used the disk that came with the printer as when I go to the HP site, it tells me that Apple has the drivers needed. I unistalled the printer and reistalled. Previously, I just went to the HP website an everything worked fine for drivers, program, etc. I never had to use the CD that came with the printer. My printer is: HP Photosmart C7280 All-in-one, it is wireless, but I even took the computer and plugged it into the printer to make sure that everything was connected. Can someone please help me to get this working,
Thank you,
Cheryl Paul

Here:
http://support.apple.com/kb/DL907?viewlocale=en_US&locale=en_US

HP Photosmart C7280 All-in-one problem printing. Ink System Failure has failed unable to copy--

I'm having a problem printing on my HP Photosmart C7280 All-In-One. The following message is what came up on the printer screen: Ink System Failure has failed unable to copy, receive faxes or print. Refer to printer documentation Error O.cl9a0007.
Does anyone have any suggestions?
This question was solved.
View Solution.

Hey Spider! First off welcome to the forum.
I would recommend removing all the ink cartridges, unplugging the USB cable from the computer that connects to the printer, and then shutting the printer off completely by removing the power cord. Then restart your computer. Turn the printer back on but leave it disconnected from the computer. After it has finished its power on cycle go ahead and insert the ink cartridges back into the printer and be sure to seat them properly.
After you have all the cartridges back in the printer properly then connect it to the computer. See if this resolves the issue. If not post back with any findings.
Thanks,
SeanS
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

I have a HP Photosmart C7280 All-in-One Printer and want to print from my ipad

I have a HP Photosmart C7280 All-in-One Printer and want to print from my ipad's and my iphones at home... My printer is set up to print wirlessly on my Network. I need to know is there a firm wear update i can get or a good app to install so i can print??

hi there,
This article should have everything you need to get started . Check it out and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

HP Photosmart C7280 All In One printer not campatible with windows 8.1

I have an old Photosmart c7280 all in one printer. I bought a new computer that has windows 8.1. HP doesn't
have software or drivers that can make this printer compatible with my new computer. What can I do besides buy a new prfnter?

Hi,
Please download the following Software and Derivers and install on your new Windows 8.1 machine:
http://ftp.hp.com/pub/softlib/software12/COL30662/mp-110038-1/PS_AIO_02_Net_Full_Win_WW_140_408.exe
Regards,
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Error message on my HP Photosmart C7280 All-in-One 'Wireless Radio not Working'

error message on my HP Photosmart C7280 All-in-One 'Wireless Radio not Working' My broadband is BT Infinity with a very strong signal throughout the house and my operating system is Windows XP. My printer will not connect wirelessly to my network, what can I do with respect to the error message 'Wireless Radio not Working'

Hello @GeoffH777 ,
Perfect! You are very welcome, I am very happy to hear the reset helped!
If you have a quick moment, please scroll back to my last message here and click the "Accepted Solution" button, so others can find our thread if they happen to run into the same issue.
Greatly appreciated, have a wonderful day!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP Photosmart c7280 All-in-One Mac 10.7.1 (Lion) the "Two-Sided" option is grayed and cannot use?

I have a HP Photosmart c7280 All-in-One printer and a Macbook Air that runs the Lion operating system (10.7.1).
I am trying and needing to print via the "Two-sided" option that appears under the "Layout" pull down tab option, however, the "Two-Sided" option appears to be greyed out as if you are not allowed to use it. I am sure that that is not the case I just do not know how to unlock it yet I guess?
I just made sure that all of my software was up to date and it is currently.
Everything else is perfect about the printer and I have been using it for years, so thank you! I would just like to know what on earth I am doing wrong or need to do to unlock that "Two-sided" setting, so I do not waste a ton of paper! Thanks again!
Sincerely,
DAP413
This question was solved.
View Solution.

Hi DAP413,
In order to actiate the Two-Sided duplex accessory, you have to enable it from the printer settings:
-Enter System Preferences > Print & Scan
-Double click the Photosmart printer name to open the Print Queue.
-Click the Printer Setup button
-Click the Driver tab and make sure the Two-Sided Printing Accessory option is checked.
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

HP Photosmart C7280 All in One installation problems with windows 8.1

Hi,
I have a HP Photosmart C7280 All in One printer which was working fine on wifi with Windows 8. A few days ago I got the prompt to upgrade to 8.1. Following this the printer would not work at all, and I got prompt/warning message to re-install the printer software. So I went to the control panel and removed all the old HP software, and tried to re-install the latest one from the HP site...to no avail.
I have tried doing this a number of ways - manual download, downloading the HP software that determines what software is required, then downloads it for you....
It seems to start unpacking ok, but then gets stuck on 'Checking System' and never progresses to do anything else. Help!
This question was solved.
View Solution.

Hello Cam77,
Welcome to the HP Support Forums. I see that you are encountering difficulties installing your Photosmart C7280 printer after upgrading your computer to Windows 8.1.
I have included the Windows 8: The Progress Bar on the Software Installation Stops or Stalls document. It will walk you through the steps to get the printer installed.
Please let me know if you encounter any difficulties while doing the above. If you do, please let me know at what step things went awry and what any error messages said. Please also include how you have the printer connected (USB cable, ethernet, or wireless). Thank you.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Photosmart c7280 All-in-one Network Issues

Hi, i was given this printer (Photosmart c7280 All-in-one) by my dad about a year ago it worked flawlessly for quite some time. However a few months ago we had a really bad storm and lost power and ever since then I have been getting error messages and my network radio has not been working at all. I am afraid that it might be fried but if i could have any help troubleshooting it at all that would be greatly appreciated! Also, i was reading some other help forum posts and tried to reset it (# and 6 while powering on) and it printed out a connectivity status report by itself. It says "The wireless network interface (Wifi0) is not functioning properly. This may be a problem with the printing device hardware." Again im afraid it might never work again but any help is appreciated! Thanks

Hi,
Since you have tried performing reset and printer status shows as WIFI ICU not working, you can try connecting printer with an ethernet cable and use as a network printer.
Although I am an HP employee, I am speaking for myself and not for HP.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

Photosmart C7280 All-In-One & feed other than plain paper

I have a HP Photosmart C7280 All-In-One printer. This printer is supposed to be a photo printer however the paper feeder does not accept any paper other than plain paper. i have purchased some a4 heat transfer paper but the paper feeder does not pick it up. there ae options in the print settings to change the type and thickness of the paper being used but it seems useless. and there is no manual paper feeder so it renders this printer a basic plain paper printer which is to what it is advertised to be. it is part of my business that i am able to print on paper that is the thickess of glossy photo paper and cards for invitations which is certainly why i purchased this model. Any assistanve ou can provide would be greatly apprecited. thanks.

Sorry you are having this problem. I have a C7280 and have printed from main paper tray on thick card-stock paper, photo pape, heavy greeting card stock and iron on transfer paper without any problem . I did not have to change any settings except the printing type (I normally use fast economical printing) and paper type (if appropriate) on the printer document properties page and printing shortcuts tab.I think you need to get on the live chat with a technician because you should not be having this problem. I have had good experiences with live chat.
The smaller photo paper tray works fine for me too with the special sized photo paper.
This may not help much but it shows the paper handling specs...
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01082650&cc=emea_africa&lc=en&dlc=en#N1368
Terrib
Message Edited by terrib on 11-06-2009 09:37 AM

HP Photosmart C7280 All-in-One , Mac 0SX 10.6.8 Error message:' pump motor stalled

HP Photosmart C7280 All-in-One , Mac 0SX 10.6.8 Error message:' pump motor stalled' press (I don't recognise the icon!)
What is the button & what is the solution?

Hello, I don't have a floor model of that printer available and the manual for this printer does not mention the pump motor. But I would first try removing and reseating all the cartridges in the printer and power cycle the machine. If you are still getting that error message I would do a hard reset that involves removing the cartridges. No user settings are lost with a hard reset and it is a very common tool used to try to resolve a hardware issue with a printer. To do a hard reset with removing the cartridges:
While the machine is powered on take all the cartridges out of the machine. Close cartridge access.
Then pull the power cord out of the rear of the Product, and then unplug the cord from the wall outlet.
Wait at least 20 seconds.
Plug power cord back into wall outlet and then back in the rear of the printer. It should power on by itself but after 10 seconds or so use the power button to turn machine on
Wait for printer to go through start up process and as it recognizes the cartridges are missing (the display panel will inform of missing cartridges) put them back in their slots.
I am a former employee of HP...
How do I give Kudos?| How do I mark a post as Solved?

HP Photosmart c7280 All-in-One compatible w/Windows 10

Does anyone know yet if the HP Photosmart c7280 All-in-One printer is compatible with Windows 10? I could not find it on the HP driver update list.Thank you.

Your printer is in the list of those supported for Windows 10. See the following: Install Full Feature Software – Printer Section titled The Windows 10 Printer Frenzy If the setup really kicks back (has issues) -- you might temporarily switch off Fast Start and try again:Fast Startup - Turn On or Off in Windows 10 Your printer's Website Support Page:HP Photosmart C7280 All-in-One Printer When you see a Post that helps you,Inspires you, provides fresh insight,Or teaches you something new,Click the "Thumbs Up" on that Post. Click my Answer Accept as Solution to help others find Answers.

I have a hp photosmart c7280 all in one and i get a message that says "pump motor stalled.

I have an HP photosmart C7280 All in One and I get a message that says pump motor stalled. I have done everything from resetting and turning it off. I have checked to make sure that there is not any paper jam. It makes a clicking sound after it has been reset and then the message "pump motor stalled" pops up. Any suggestions or should I just toss and buy new??? It is only three years old but it is out of warranty.

You might try the suggestions in this post. There is also a post here that reports success.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP Photosmart Premium All-in-one c310a - How to print in black and white

I want to print a color pdf file in b&w on my HP Photosmart Premium All-in-one c310a printer. When I go to "features" -> color options -> grayscale -> in the drop down box, there is only one choice - "high quality". There's no "black ink only" choice as I have seen in forums on similar printers.

If you have the full feature drivers installed for this printer and there isn't a Black Ink Only option under Print in Grayscale, then this printer lacks the feature. Typically the Black Ink Only options follows the drivers for some deskjets and most officejets, because of the office environments they are intended for. Where as Photosmart printers are more aimed at printing photos.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
I am not an HP employee.

HP Photosmart 2610 All-in-One, Manual Two-Sided Printing, HP e-mail support Ticket no: 8028153835

HP e-mail support, Ticket no: 8028153835
I purchased my HP Photosmart 2610 all-in-one printer in 2005. It was previously installed on a HP Laptop, Windows XP, and all the features worked.
It is now on a PC running Windows Vista Ultimate 32. When I tried installing the printer software CD, it wouldn't load because of the Vista OS. I then loaded the HP Photosmart 2600 series full feature printer driver (Vista OS compatible) from the following HP website link:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-47754-1&lc=en&dlc=en&cc=us&...
Now I cannot get the Printing Preferences to allow Manually Duplexing (two-sided) printing. This option was available on the original printer software.
I've tried the solutions on: HP Image Zone Help / Two-Sided Prints which indicate: Click the Finishing tab / In the Document options area / select the Print on both sides check box (this box is not available).
When I run the printer from the Control Panel as Administrator, the printer Properties / Device Settings show Manual Duplexing: Enabled. When I go to the printer Properties / Advanced / Printing Defaults, neither the Finishing / Print On Both Sides check box is available nor will the Printing Shortcuts tabs allow the Print On Both Sides option to appear (only shows Print On Both Sides: Off).
HP e-mail support told me to install this patch to correct the problem:
http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?softwareitem=mp-69848-1&cc=us&lc=en&...
When I try installing the patch, it won't load because it wants the original CD software. So I'm back to my initial problem of trying to load the original printer software that won't load because the CD is for Windows XP OS. I am at an impasse between the Software CD that I have, and what is available on the HP website.
What is your solution?
This question was solved.
View Solution.

cschmidt41 wrote:
I use Windows 7 Home Premium 64 bit and the Deskjet 6500 is not one of the choices. Any subs?
Also, if it were, do you download the driver?
The driver is supplied through Windows Update. Go to the Devices and Printers folder, Add a Printer, then select Windows Update. It will take a few minutes to update the list, then the Deskjet 6500 series will be a choice under HP (not Hewlett-Packard).
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

My HP Photosmart C7280 All-in-One printer won´t print out documents, just pictures ...

Similar Messages

Maybe you are looking for