My iCloud apple id is my old id, which i do not know the password for. Since this email is no longer working, i cannot reset the password on it. Recently my iPhone has been asking me to sign into my iCloud id which i have been unable to do. Help?

As i dont know the password, it is restricting my use of the phone, as the verification box contiually reappears. It has stopped doing it now for reasons i do not know, but how can i prevent this in the future?

Call Apple and speak to someone in account security. Fix the problem with your account.

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I have entered the passcode wrong many time my iphone has been disabeld how can i open it

i have entered the passcode wrong many time my iphone has been disabeld how can i open it

you will have to wait until you can try again,
i believe the only way if you don't know the passcode is to factory reset through itunes which you will lose everything from your phone if it hasn't been backed up

Hey, constantly since I installed the iOS 7.1 upgrade, my iPhone has been constantly shutting down and I think it's really frustrating and I whant to know how I can stop my iPhone from shutting down so I can downgrade to iOS 7.0.4?

Hey, constantly since I installed the iOS 7.1 upgrade, my iPhone has been constantly shutting down and I think it's really frustrating and I whant to know how I can stop my iPhone from shutting down so I can downgrade to iOS 7.0.4?

7.1.1 is certainly compatible with the iPhone 4. Just try a reset first.
Close all open apps by double-tapping the home button, then swiping up and off the screen with the app window (not the smaller icon).
Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)

HT6154 Is there an issue with the software update server? My iphone has been trying to update to the new iOS for almost two hours

Is there an issue with the software update server? My iphone has been trying to update to the new iOS for almost two hours

Hello brownie67,
Thanks for using Apple Support Communities.
If you're currently unable to update your iOS device Over The Air, then please update it using iTunes.
Update your iPhone, iPad, or iPod touch iOS software
Take care,
Alex H.

My iphone has been stolen! please help!

my iphone has been stolen. i located once and i remote locked it! will i be able to locate it again? also the robber changed the name of my device. What can i do more?

Contact your carrier with your IMEI number and have them disable the phone

Imctrying to activate my ipad. it wants me to sign in with the original apple id used to set it up. i do not know the password to the apple id and also the email used to set it up has been deactivated. can anyone help???

I'm trying to activate my 2nd generation apple iPad. It wants me to sign in with the original apple id used to set it up. I no longer use it and don't know the password to the apple id. Also, the email used to set it up has been deactivated. Can anyone help???

If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must contact the previous owner to get permission to use the device. If you cannot contact the previous owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it.
If the Apple ID that was used on the iPad was yours originally you should be able to recover your password here:
https://iforgot.apple.com/password/verify/appleid

HT204088 When trying to update my credit account information, it will not accept the month of experation even though it has been entered. I shut the phone down and tried again, I sync it to the computer. Will not work. What do I do?

I was trying to add and app to my iphone and was not able to do so. It wanted updated credit information. So, I entered it and it will not accept the month of experation. I have shut the phone down, sync it to the computer to update. Will not work. What can I do to continue?

Off the top I dont thing its good practice to post an email address here
I dont see how a google password change would impact on ur Apple ID/iTunes account
Have u access to the old email address? If not and you fail the apple security process then you need to call them
Have u tried to manage ur apple id from : appleid.apple.com

MY IPHONE HAS BEEN STOLEN, LAST MARCH 10 AND NOW A TELESERVICE TEXTED ME THAT IT HAS BEEN LOCATED AND THEY GAVE ME A LINK TO APPLE SUPPORT SERVICE BUT I CAN'T ENTER THE SITE. PLEASE HELP ME KNOW HOW TO FIND THE LOCATION OF MY LOST PHONE

HOW TO KNOW THE LOCATION OF MY LOST PHONE IT HAS BEEN FOUND ALREADY BUT I DON'T KNOW WHERE TO GO

Please stop typing in caps. It is difficult to read and rude, Caps are considered shouting on the web.
Odds are that is a scam.
Post more details, such as phone number and we'll confirm if it is a scam or not.

My iphone which was replaced by insurance keeps asking me to sign into with an apple id email

My iphone which was replaced by insurance keeps asking me to sign into with an apple id email - it doesn't matter if i log in with another user or by syncing my mac - it's annoying the **** out of me! thoughts?
<Email Edited by Host>

Check in settings-itunes and app stores, to see what it is showing as far as apple id. If its not yours, log in as yourself. Also check settings-icloud and sign in

Whenever I update my iPhone software, it asks me to sign in to iCloud with an old email address. My other devices all have the correct address. How can I get the correct address for my iPhone? The only Apple ID that works for logging in is my new one.

Whenever I update my iPhone software, it asks me to sign in to iCloud with an old email address. My other devices all have the correct address. How can I get the correct address for my iPhone? The only Apple ID that works for logging in is my new one.

To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone (if you're using iOS 7), then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

HT5631 I have change my Apple id and now my phone cant sign into i cloud. I dont have the old pas word to delete the old account. It will not stop asking for the icloud id.

I have change my Apple id and now my phone cant sign into i cloud. I dont have the old pas word to delete the old account. It will not stop asking for the icloud id.

ALL purchases are permanently associated with whatever Apple ID was used to originally obtain them. Apps can not be updated without knowledge of that ID and, more importantly, its password. Apple IDs can not be merged and purchases can not be transferred from one ID to another.

I have recently changed internet supplier. My ipad has started to ask me to sign into icloud. It displays the old suppliers address. How can I change that?

I have recently changed internet supplier. My ipad has started to ask me to sign into icloud. It displays the old suppliers address. How can I change that?

Login at http://appleid.apple.com/ and change the email address associated with your AppleID.

My phone has been asked to be plugged into itunes for the past hour or so, and it has been plugged in the whole time... i have tried holding in both buttons too turn it on and nothing is happening... whats wrong with it and how do i fix this :(?

My phone has been asked to be plugged into itunes for the past hour or so, and it has been plugged in the whole time... i have tried holding in both buttons too turn it on and nothing is happening... whats wrong with it and how do i fix this :(?

Does iTunes see your phone?
Do you have a PC or a Mac?
~Lyssa

My iphone has been water damaged and in the mean time ive gone back to using my old phone. But i need to get all the contacts from my iphone i had synced to my laptop, but i don't know where to find them and im not sure if ive backed them up to anything!

my iphone has been water damaged and in the mean time ive gone back to using my old phone. But i need to get all the contacts from my iphone i had synced to my laptop, but i don't know where to find them and im not sure if ive backed them up to anything!

If your contacts are synced to your computer then they are in the supported app you are syncing with.
When you set up syncing of contacts on your device, which application did you select?

HT1212 My iPhone has been disabled because of a forgotten passcode how can I get into my phone

My iPhone has been locked because I forgot my passcode. How can I get into my phone?

Restore it as explained in the article you were just reading. If you're running iOS 7 with Find My iPhone enabled, you'll have to force it into recovery mode in order to restore it (see http://support.apple.com/kb/ht1808).

My iCloud apple id is my old id, which i do not know the password for. Since this email is no longer working, i cannot reset the password on it. Recently my iPhone has been asking me to sign into my iCloud id which i have been unable to do. Help?

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