My illustator crashes when i try to save can you please help?

Question

My illustator crashes when i try to save  can you please help? im using Cs6

Answer 1

Archelass,
If the crashing happens when placing from/saving to new location with Yosemite, you maybe able to get round it by using the Adobe Dialog instead of the OS Dialog in the Place window (similarly for Save As in the Save As window).
If crashing happens when moving objects, the issue may be caused by the Chrome Pushbullet extension, see this post #3 by Matt with the solution,
https://forums.adobe.com/message/6984777#6984777
or by the Adobe Color extension, see this post #2 byhexxstatic with the solution,
https://forums.adobe.com/message/7095368#7095368
or by the cache on the computer, see post #5 in this thread by Booklover with the solution,
https://forums.adobe.com/thread/1696375
Or, when issues start to appear in general you may try the list.
The following is a general list of things you may try when the issue is not in a specific file, and when it is not caused by issues with opening a file from external media. You may have tried/done some of them already; 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
If possible/applicable, you should save current artwork first, of course.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to at least 5 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible), for CS3 - CC you may find the folder here:
https://helpx.adobe.com/illustrator/kb/preference-file-location-illustrator.html
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall (ticking the box to delete the preferences), run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html