My iMac will not shut down cause it says my mail is open but it is not and i cannot open it from the bottom of the screen don't know what to do

my imac will not shut down cause it says my mail is open but it is not and i cannot open my mail from the bottom of the screen

Hi there, go in to the utilites of you applications folder and find "Mail" then go stop processes.
If you cannot find Mail then open mail up and follow the process as above.
Thanks an Appple Certified Mac Technician Trainee

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Mac book won't shut down. It says close mail first. But, mail won't let me "quit."

My Macbook will not allow me to shut it down. I have tried for days. It says I must close mail first. However, when I try to "quit" mail, it is greyed out and will not allow me to do so. Please help!

Which os version are you using?
Solution may be found if you search in the "More Like This" section over in the right column.

2008 Mac Pro 10.5.8 shuts down after hours of no use, Set to never shut down. Can be resumed pressing any key but all programs not in startup list need to be restarted and unsaved data lost .   New behavior. No system changes.

2008 Mac Pro 10.5.8 shuts down after hours of no use, Set to never shut down. Can be resumed pressing any key but all programs not in startup list need to be restarted and unsaved data lost .   New behavior. No system changes.

2008 Mac Pro 10.5.8 shuts down after hours of no use, Set to never shut down. Can be resumed pressing any key but all programs not in startup list need to be restarted and unsaved data lost .   New behavior. No system changes.

Can't shut down cause it says calendar is stopping it?

For over a week now each time I try shutting my Mac Book Air it says iCalendar is preventing it. It suggest I quit iCalendar and try the shutdown again. However, when I do I get the same warning that iCalendar prevented the shutdown. I don't know what to do!!!!! I try doing the update to the operating system but that requires a Restart and when I try it I get the same error message and I go back to the same issue.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try to quit Calendar. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

My macbook will not shut down. It says that safari has override the shutdown, but when I go to Quit Safari it will not allow it. Is this a virus?

I can't get my Macbook to shut down. When I try to it prompts me saying Safari has override the shutdown, but when I try to close safari it does not respond (and the option is greyed out. Is this a virus,and how do I correct it?

Have you tried a hard shutdown? Hold the power button for about 5-6 seconds, and it will force the computer to power down. (Note that you may lose and unsaved changes)

My ipad2 wants to now setup as new, but it's not new, and asks to restore from icloud or itunes. I don't know what to do

For no known reason, my Ipad 2 crashed. I turned it on one day and it acts like it's new. It says "setup new ipad" or restore using icloud or itunes. I don't know which to do because I don't want to lose what I had on my ipad and I don't know if I had icloud setup or not.

You don't have any choice. You will have to set the iPad up all over again now. Take a guess and pick one or the other and hope. You will be able to download most of your paid content again for free.
Read this for more information.
Download past purchases

When I open iTunes, it will not allow me to preview or download TV shows. The preview and download options are gray and will not let me view them. I have the latest Quicktime so I don't know what's wrong

When I open iTunes, it will not allow me to preview or download TV shows. The preview and download options are gray and will not let me view them. I have tried installing the latest Quicktime but it tells me that I have to do software update and when I do, Quicktime does not appear to need an update. I have no idea what to do

Click on your preference and check the Parental tab for possible restrictions. Open iTunes, then click the iTunes menu, select preferences after the window opens click on the Parental icon, take a look at the content restrictions section.

Safari will not shut down

My safari will not shut down. I tried to restart my computer, but since safari will not shut down, neither can the computer. I was using a web-based IEP (teacher program) software that required opening a PDF in Safari when it stopped working. Any help would be great. I also cannot use Safari. It will minimize.
Thanks!

Force quit Safari.
Command + Option + Esc
Or click Force Quit from your Apple  drop down menu.
Or, you can force quit apps using the Activity Monitor located in HD > Applications > Utilities

ITunes not shutting down properly

When I click iTunes > Quit iTunes on my iMac, the iTunes library window closes, and the iTunes menu bar disappears from the top left corner of the screen. But the iTunes icon in the dock still has a white dot under it, implying the the iTunes app is still running. If I click on the iTunes icon in the dock, however, the iTunes window does not reappear or respond in any way. If I right-click on the iTunes icon in the dock and click on Force Quit, then the white dot goes way. I can then click on the iTunes icon again to restart iTunes, and all is ok. I have to do this every time I want to close iTunes. It seems like iTunes does not shut down fully unless I do a Force Quit. Anyone else having this issue? Any suggestions?
I am running the current versions of OS X Mavericks and iTunes ...

First, back up all data immediately, as your boot drive may be failing.
If iCloud is enabled, disable it.
Disconnect all wired peripherals except keyboard, mouse, and monitor, if applicable. Launch the usual set of applications you use when you notice the problem.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running OS X 10.7 or later, open LaunchPad. Click Utilities, then Activity Monitor in the page that opens.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Step 2
You must be logged in as an administrator to carry out this step.
Launch the Console application in the same way as above. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Post the 50 or so most recent messages in the log — the text, please, not a screenshot.
Important: Some personal information, such as your name, may appear in the log. Edit it out before posting.

Why does my intel imac (2008) keep shutting down?

Imac recently started shutting down. no new hardware/software additions. Happens randomly, sometimes on start-up. Any ideas?

From: Eustace Mendis
Sounds like a Broken Drive...
Most of the times this will be solved with a HardDrive Replacement
although,
you could try this
Restart your Mac and hold down the Command key and the R key (Command-R).
Keep holding these keys until the Apple icon appears.
This indicates that your Mac is starting up.
After the Recovery System is finished starting up,
you should see a desktop with an OS X menu bar and a "Mac OS X Utilities" window.
After you do this, select Disk Utility and run it.
On the next screen,
Select the hard drive in the left hand column,
the First Aid tab on the top, and click on Reparid Disk. (bottom left)
When that is done, click on Repair Permissions.
When that is done, quit Disk Utility and restart.

My iPod touch will not shut down to the black screen which causes my battery to drain with in an hour?

My iPod touch will not shut down automatically which causes my battery to drain within hours? HELP

Have you went to Settings>General>Auto-Lock and specified a shot time?

IMac G5 Intel Early model 10.4.4 will not shut down

I have just replaced the internal HDD due to hardware failure in my iMac g5 (Intel early model) reinstalled the OS, applied all updates successfully. Problem is the machine WILL NOT SHUT DOWN. If I chose shut down, it will only restart! (As it does if I choose restart) Only way I can power it down, is to pull the plug or hold the power button in. It will go to sleep, after preset time on sys prefs. but will not shut down. HELP!!!!!!!!

iMac g5 (Intel early model)
There is no such Mac.
It is either an Intel Mac or a PPC Mac.
If yours is an Intel mac the correct forum is here:
http://discussions.apple.com/category.jspa?categoryID=189

IMac intel 10.6.8 will not shut down. Blue screen comes on and spinning wheel goes round.

My iMac intel will not shut down. The version is 10.6.8. To turn it off I have to use the the power off button. Is there any one who can help me to solve the problem.
The blue screen comes on and the spinning wheel goes round and round until I have to turn it off by the power button.

I am having the same problem on my Mini. I found an earlier thread (now archived) that suggested that this spinning wheel on shutdown of SL has something to do with power management settings. Another idea was that it is related to EyeTV (which I do have running on this Mac).
Any ideas from the community on how to fix this would be greatly appreciated! (I have done the typical steps of repairing permissions and (from the Install CD) running Disk Utility, which reported no problems.)

IMac will not shut down or restart using the apple menu

I have an iMac running 10.7.3 that will not shut down or restart using the apple menu. The only way to get this machine to shut down is to hold down the on/off button on the back of the computer. This has been a problem for quite some time and may have started with Lion, but I’m not sure. Any help is appreciated.

Hi...
Before you shut down, make sure you "quit" all open applications. Applications are running if you see the small blue reflection under the app's name in your Dock.
If necessary, you can force quit apps... several ways to do this. One, from your Apple menu > Force Quit or using the Activity Monitor located in /Applications/Utilities.
If it's not a question of open applications, try Resetting the System Management Controller (SMC)

IMac will not shut down or restart

Only a "hard" shut down works (holding the main power button for 5 seconds). I don't think that action does my directory any good! This started when my automatic software update launched and had an unsuccessful installation of QuickTime 7.6.2, and Safari 4 public Beta. I removed Safari and used Firefox to get Safari 3.2.x. I was then able to install QT 7.6.2 after several attempts.
But, my machine will not shut down! Any suggestions? Thank you.

HI Kenny,
Try resetting the SMC. http://support.apple.com/kb/HT1543
If that doesn't help, try resetting the PRAM/NVRAM.
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
Your computer’s PRAM and the NVRAM are reset to the default values.
Make sure your important data is backed up just in case.
Carolyn

My iMac will not shut down cause it says my mail is open but it is not and i cannot open it from the bottom of the screen don't know what to do

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