My incoming mail user .wav file doesn't play for incoming mails. It does work on local test.

I have windows 7 Professional PC and use Mozilla Thunderbird 24.4.0 as my email account. I have a local .wav music file for incoming mail which tests OK, but when a new mail arrives it doesn't play. I have all the boxes ticked in the settings. Can anyone help please?

An update on local .wav sound file for incoming TB mail messages.
Driver Booster found outdated drivers and all have been updated.
Sound device has been removed from the device manager and automatically re-installed.
From advice given I have turned mail.imap.use_status_for_biff to "false".
Still no sound from my local .wav file. Is my problem unique? Is 2.74 MB too large as a sound file?

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