My iPad 2 won't update apps or down load any suggestions

Hi Geek5,
If you are having issues connecting to the iTunes Store, you may find the troubleshooting in the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden

Similar Messages

TS3274 iPad won't update apps...

I'm having trouble with my iPad - Won't update Apps...

Many people are having this problem for the last couple of days. This is a problem that Apple has to fix. If you look around the forum, you will see many, many discusssions about this and they have been going on for a few days.
According to Fly150 in another discussion, this is a workaround - for the time being.
If you want to update the Apps while waiting for Apple to fix Updates:
1. Go to App Store
2. Select Purchased
3. Select All
4. Scroll down to find the Apps showing update
5. Select update on the Apps
This should update the Apps and get rid of the update count in App Store.

Ipad won't update apps

Thought I'd post this in case anyone else is running into the same issue...
My iPad kept showing that there were lots of Apps to update (72 in my case!). I used the Update All in the App Store, but my iPad never finished updating despite waiting hours and even days later it still wasn't updated. Worse was that all the Apps that iOS was trying to update showing an empty progress bar on the App icon (instead of the blue progress bar through the app as it updates).
The word "INSTALLING" was greyed out on all the items in the App Store Updates section. Ugh, what to do? Didn't want to do a restore and lose all the data.
Here's the slow but sure way to fix this issue (hit like if it works to keep this post active for others):
- Goto the "App Store" and Choose the "Updates" tab. Look at how many apps need updating and write down which apps have the greyed out "INSTALLING" . DO NOT HIT UPDATE ALL, this will only add more backed up apps to the update queue.
- Hit your Apple Home button to go back to the main App screens. Start with the first of page of Apps on you iPad. Look for any App icon that has an empty progress bar in it, and double click it to interrupt the update. The iPad should pause for a second before delivering a message that the update was not applied and then show the original icon of the App. If you get a WHITE blank icon it means the App has been corrupted and you'll need to hold down on the icon until the little X shows up to delete the App (write down the name so you can go back to the App store and install it again). You'll need to go through the entire list until you've stopped the update process of all apps.
- Go back to the App Store and into the Update section and verify each App has a normal selecrtable "UPDATE" button available. DO NOT HIT THE "UPDATE ALL" button in the upper left corner or you'll just recreate the problem again. One by one hit the UPDATE button next to the App that needs updating. Do not update the next app until the previous App is finished. You are looking for which App's update button is going to stop the update process and get stuck! Watch the blue bar on each App until it completes. When it is successful the "UPDATE" button switches to an "OPEN" button. Once you find the App where the blue bar doesn't progress at all you'll find the culprit that caused your Update train wreck.
- You'll need to go back out to the main desktop, find the page and possbily folder that the App is in and hold your finger down on it until it gives you the option to delete it (the X in the upper left of the app icon). Once you delete this app you can go back to update the apps several at a time until you are finished. You will then want to plug your iPad into your Mac/PC with iTunes, or do an iCloud sync to backup your iPad.
Take the time to go back to the app store and flag the offending App to let other users know this App was the cause of your update probelms. Sometimes these issues are noted in the App's release notes with text saying, Users will need to manually delete the previous version and reinstall the App in order to get the latest update.
Hope this helps! Hit like if it does, it something else worked please hit reply and share.

I have the same problem as the OP. Wife clicked on UPDATE ALL in her iPad mini w/iOS 6.1.3, and the iPad tried to update 20 or 30 apps. All ended up with a darkened icon with an empty progress bar, and "Waiting..." displayed instead of the app's title.
Before finding this thread, I powered the iPad off then on a couple of times, and also performed a hard reset. Neither intervention had any effect.
I tried to follow the recipe above. Unfortunately, double-tapping on one of the stuck apps doesn't work as described:
"The iPad should pause for a second before delivering a message that the update was not applied and then show the original icon of the App".
Instead, the icon goes very dark for a second, then returns to its previous state (Waiting...).
I've deleted most of the affected apps, but a few have large amounts of associated data that I am loathe to erese. Fortunately, the iPad was backed up this morning, so in theory I should be able to restore it from the backup.

IPad won't update apps after upgrading to ios8 ?

Hello,
I have been having touble with my apps getting updated. This seemed to have started after I downloaded the ios 8 on my iPad. I didn't have the problem before. I had 15 updates its now down to 8 but I have been waiting for the past 4 days for it to complete. It keep stalling/pausing and I have to restart it. I have tried to turn the iPad off and on. I don't want to have to uninstall the apps and redo all of them. Is there something wrong with my it because of the iOS 8 update? Is there a recommendation or a resolution to solve the issue. Thank you

Hello ukgals,
Thank you for Apple Support Communities.
If you are running into issues upgrading when updating over-the-air, this article can help you resolve it.
Resolve issues with an over-the-air iOS update - Apple Support
Regards,
Jeff D.

Ipad won't update apps on new iMac but iPhone will when sync'd with usb

Hello,
I have the new imac and exported my itunes library from my old imac. I updated my apps in itunes. Then I sync'd my iphone 4s via the USB cable and it backed up and updated apps. Saw it processed steps 1 thru 7 (7 is update apps on iphone). Disconnected ipad 3 to new imac via USB cable and it only performs steps 1 thru 6. The apps will not update unless I click the "update" button on the itunes screen. Anyone else encounter this and any solution? Thanks!

Well I resolved it, by right clicking on the devices (for my ipad) and clicking "Sync".

IPad won't update apps or download new ones

Hi everyone. I've tried to download a free app a few times today, I get to the point where I have to put in my user ID and password and just keep getting a message saying can't connect to iTunes Store. Also I am unable to carry out any app updates. I have tried to do this on 3 different internet connections several times each. Anyone got any ideas??

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

I can't access the internet from my iPad! I have Wi-Fi but my iPAD won't allow me to join. Any suggestions?

I have tried to reset my Wi-Fi settings. I have powered my iPad 2 off and still can't get it to join. There isn't anything wrong with the internet connection because my laptop is still working just fine. Are there any other ideas on how to get this to connect?

I am having a similar issue. ipad was working fine last night but this morning will not connect to wifi network. wifi is okay as am using it on my laptop. I have turned router on/off dozens of times, have disconnected all cables, unplugged form power, reset my ipad to factory settings, deleted my network and set up again, still no luck, airplane mode is off etc etc. very annoying...

My ipad 2 won't update apps. It shows that 2 apps need updating, but not which ones.

My iPad 2 won't update apps. It shows that 2 apps need updating, but doesn't show which 2.

Many people are having this problem for the last couple of days. This is a problem that Apple has to fix. If you look around the forum, you will see many, many discusssions about this and they have been going on for a few days.
According to Fly150 in another discussion, this is a workaround - for the time being.
If you want to update the Apps while waiting for Apple to fix Updates:
1. Go to App Store
2. Select Purchased
3. Select All
4. Scroll down to find the Apps showing update
5. Select update on the Apps
This should update the Apps and get rid of the update count in App Store.

IPad won't download apps or update them

If I bring my iPad to the store where I got it would they be able to answer my question or can you .my iPad won't download apps or update them from the AppStore when I download an app it just says waiting under it but never downloads the same happens when I update them a and my wifi bars are always high ?I do hope you can help!

If there are multiple apps trying to download at once, only one can download at a time and the rest say "Waiting" until it is then their turn. Try this. Double tap the icon of the Waiting app, and it should resume the download.
How to Solve the Problem of An iPad App Download Stuck on “Waiting”
http://ipadacademy.com/2012/06/how-to-solve-the-problem-of-an-ipad-app-download- stuck-on-waiting
How To Get Rid Of Your iPad App Download Frozen Problem
http://www.sidelineapple.com/how-to-get-rid-of-your-ipad-app-download-frozen-pro blem-and-not-lose-years-of-your-life-video/
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
Another thing to try - Turn the iPad Off & then back ON.
If that doesn't work:
• Log out of your iTunes store account. Go to Settings > Store > Sign Out Then press the Home button.
• Then press and hold the Home and Sleep buttons simultaneously and don't release them when it brings up the Turn Off screen; keep holding them until the Apple logo appears.
• After restart, the Waiting should be gone.
 Cheers, Tom

Ipad2 won't update apps. itunes store won't either, error 11111 keeps popping up. can't fix it, any ideas?

my ipad 2 won't update apps. itunes won't either, the error 11111 keeps popping up, and I haven't been able to fix it. any ideas? it started today and yesterday i downloaded stuff, so don't know what the problem is.

You're not alone - already a thread here:
https://discussions.apple.com/thread/4518778?tstart=0

TS3694 My iPad won't update software saying it can 't connect to the Internet which is not true as you can see from me being able to write this. there is no error code. It just says unable to verify, try again later. Any suggestions?

My iPad won't update iOS 7.0.4 software saying it is unable to verify because it can 't connect to the Internet and to try again later. It doesn't display an error message number. Obviously I can connect otherwise you wouldn't be reading this. Any suggestions? Many thanks for your help.

You didn't specify which way you are trying to update - using the Software Update setting on the iPad or by using iTunes. I will assume that you are using iTunes because the kb article that linkd you to here was the one about iTunes error codes.
Quit iTunes, reset your iPad, restart your computer and try again. Disable your firewall and antivirus software of you are using it.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

HT4623 My Ipad will not update app's

My Ipad is not update app's

From Demo:
If you are getting the blank app update screen, and, many people are having this problem over the last several of days:
According to Fly150 in another discussion, this will work.
If you want to update the Apps while waiting for Apple to fix Updates:
1. Go to App Store
2. Select Purchased
3. Select All
4. Scroll down to find the Apps showing update
5. Select update on the Apps
This should update the Apps and get rid of the update count in App Store. Apple needs to fix this. It is a workaround only until then.
Or try this from Apple:
I understand that your App Store does not show your app updates. Please follow the steps below to help resolve the issue.
1. Close All Apps on iPad: http://support.apple.com/kb/ht5137
2. Sign out of iTunes & App Stores: Settings > iTunes & App Stores > Tap AppleID > Sign out
3. Reset All Settings: Settings > General > Reset > Reset All Settings
4. Reboot iPad
5. Sign back into iTunes and App Stores: Settings > iTunes & App Stores > Sign In with AppleID
Thank you for being an iTunes store customer. Apple appreciates your business.

My iPad will not update apps. I did try all previous suggestions.

My iPad will not update apps. I did try all the suggestions. When I click on the rapidly growing number of updates, the screen stays blank. Nothing is being downloaded. I have worn out the re-boot function.

This is a problem that many users are experiencing now. Apple is working on a fix.
According to Fly150 in another discussion, this will work.
If you want to update the Apps while waiting for Apple to fix Updates:
1. Go to App Store
2. Select Purchased
3. Select All
4. Scroll down to find the Apps showing update
5. Select update on the Apps
This should update the Apps and get rid of the update count in App Store. Apple needs to fix this, because you cant fix it. It is a workaround only.
you can update your apps in iTunes on your computer and sync the, to the iPad as well.

I can not download the Golf digest magazine purchased from the i-tunes store, when i attempt i get the message "can not install item, restart app and down load" i have tried that without success. This started after i changed ipads

I can not access my Golf digest down loads from the newstand, when i try to down load purchased items i get the message "can not install item, please restart the app and down load" that piece of advice has not helped, any one else encountered this?

chicx wrote:
This is the third time of writing this on your Apple Support Communities!
Not with your current user id.
Far too much uneccesary information in your post, which only confuses things, a vast amount!
Let's start with iTunes.
Have you updated iTunes to 11.1.5, because the previous version did appear to have an issue about seeing iPods?
With iTunes 11.1.5 installed, look in Edit/Preferences/Devices, (or use the ALT key, followed by the E key and then the F key) and make sure that the box named Prevent iPods, iPhones and iPads from syncing automatically does not have a tick in the box.
Once you have doen those two things, check to see if the iPod is seen by iTunes.
chicx wrote:
By the way, what does IOS mean? (I thought IO stood for operating system, but am flummoxed by the S on the end.
Really?
OS stands for Operating System. (In computer speak, IO means Input/Output.)
iOS originally stood for iPhone Operating System, but it now refers to the iPod Touch and iPhone. The iPod Classic, which you have listed in your profile as your iPod, does not use iOS.
I assume that you have been listening to the Podcast in your iTunes on the computer as you cannot transfer it to your iPod. It's what I'd do.

Paid for some items now iPad won't update

I had to update my credit information. I did and apple took the payment. Now my iPad won't update it's app stating that there was a billing issue. Please help me!

Hello there, Rat.
The following KNoweldge Base article offers up some great information for troubleshooting apps installed on your iOS device:
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
http://support.apple.com/kb/ts1702
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

My iPad 2 won't update apps or down load any suggestions

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