My iPad Air have a screen problem so I sent it to iService (I'm Thai) but they told me that they don't know how long that I have to wait until I will get a new one? Can anyone help me?

My iPad Air have a screen problem so I sent it to iService (I'm Thai)
but they told me that they don't know how long that I have to wait until I will get a new one?
Because they said there's no stock in Singapore
Can anyone help me?
Just bought on 15/11/2013

You can call iService and ask to speak with a manager.

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