My iPad Air will not recognize my newest Apple ID e-mail address for cloud access. It continually reverts back to an old e-mail address that I no longer have access to and don't remember the PW for. How can I fix this?

Didn't work but thx
Mark Flohr
[email protected]
949-636-3069

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Trying to update my software (iPhone and iPad) it says my iTunes software needs to be updated, but it is already is. I try this over and over again. I've already reinstalled iTunes and have shut down and restarted my Mac several times. How can I fix this?

Trying to update my software (iPhone and iPad) it says my iTunes software needs to be updated, but it is already is. I try this over and over again. I've already reinstalled iTunes and have shut down and restarted my Mac several times. How can I fix this?

This is what worked:
"In iTunes, I signed out of the store. I exited itunes and restarted it, logged back into the store (with my apple id), then I pulled down the iTunes menu in the menu bar and selected Check for updates.
At this point it said that iTunes 11.1 was available and I'm downloading now " Quoted from a fellow user.
It fixed my problem.

On my Yahoo emails and certain websites I get an error message. I download and install Flash Player and I still get the error. How can I fix this? It's very annoying because I have to use IE instead.

When I use IE I don't have this problem. It's only with Firefox.

Update your Flash Player which is way out of date, even your newer one won't work well with Firefox and many security updates have occurred since..
* http://www.adobe.com/software/flash/about/
The current Flash is Shockwave Flash 10.3.181.26 You have both Shockwave Flash 7.0 r19 and 10.0 r45 -- you will probably have to uninstall the 7.0 version through the control panel, do that first. Use the Adobe page to update as you are less likely to get crapware install suggestions from that page.
Afterwards run a plug-in update type in about:plugins into location bar and hit enter at the top of the list is a link for for plugins test which you should check out<br>
http://www.mozilla.com/plugincheck/
When installing updates, watch out for crapware installs, the checking and the updates are supplied by the plugin makers -- not by Mozilla.
* Example of Yahoo Toolbar loaded on with Java<br>
http://imageshack.us/photo/my-images/266/javainstall.png/
You are on Windows 7, which means you've got decent hardware and software, you should be on Firefox 4. www.mozilla.com to get the latest version.
Next week Firefox 5 comes out, your toolbar changes changes to Fx4 will still work in Fx5. Then ...
You can make Firefox 4.0.1 look like Firefox 3.6.17, see numbered items 1-10 in the following topic
* [http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface Fix Firefox 4.0 toolbar user interface, problems (Make Firefox 4.0 look like 3.6)]
If you install "Adblock Plus" extension with a filter subscription such as "EasyList US" which you can subscribe to from the extensions options options once installed. That will eliminate many flash ads, and help somewhat with news sites which have a lot of Flash pages but possibly only the ads start automatically.
Some additional tips on stopping AutoPlay in
* http://dmcritchie.mvps.org/firefox/firefox-problems.htm#autoplay

I have a new iPod Touch but some of the albums aren't grouping correctly and are just listing the songs individually, how can I fix this?

I got an iPod touch as a Christmas gift to replace an old broken iPod Nano, and it's worked fine apart from this thing with the Albums. Certain Albums (Albums made up of individual songs by different artists) aren't properly grouping into a single Album, but instead turns each individual song into it's own Album unless the songs are by the same artist, this is really weird since the old Nano never had this issue. I'm not sure what causes this or how to fix it, I thought maybe turning off "Group by Album Artist" in settings would do the trick but that doesn't seem to have done anything. Basically I just want to get these songs properly grouped into a Single Album instead of as individual albums for each song and was curious if anyone knew how to do this.
I do apologize if this is confusing, I'm not really sure how to describe the problem.

I feel your pain! I have the same exact problem. Have you gotten a solution yet?

I forgot the answers for the security questions and when I try to change them (My Apple ID - Manage your account - Password and Security) I'm asked to answer the exact questions I'm Trying to change because I don't remember the answers. How can I do it?

I forgot the answers for the security questions and when I try to change them (My Apple ID -> Manage your account -> Password and Security) I'm asked to answer the exact questions I'm trying to change because I don't remember the answers. How can I do it?

Can't you try the email option instead?

ITunes / AppStore problem: I live in Colombia, my apple ID and iTunes account are set in Colombia, but each time I try to register my Colombian credit card it tells me my credit card is not valid for the store. How can I fix this?

I live in Colombia, my apple ID and iTunes account are set in Colombia, but each time I try to register my Colombian credit card it tells me my credit card is not valid for the store. How can I fix this?

credit card it tells me my credit card is not valid for the store.
Hi Don ...
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article
The iTunes and Mac App Store are one in the same.
And check out this support article here > iTunes Store: My credit card's security code or zip code does not match my bank's records

HT204053 I created a new apple id because the previous one no longer exists as email (domain had to be cancelled). I keep seeing the old one pop up in my iPhone for which I don't remember the password. How can I get rid of it???

I created a new apple id because the previous one no longer exists as an email (domain had to be cancelled). I keep seeing the old one pop up in my iPhone for which I don't remember the password. How can I get rid of it??? Or how can I reset the password if the email doesn't exist??? I also tried answering a question (my date of birth) but it says it's wrong.
I'm really frustrated with the apple id!!!
Frustrated!!!

In one of the help pages for managing your Apple ID (http://support.apple.com/kb/HE40), it shows two separate sections, one for Apple ID and one for Primary Email address. When I go to manage my Apple ID, I see only a single section for both. Can the two be 'separated', especially when you face the situation of having to discontinue your email address for some reason?
I also noticed that when navigating to Apple ID Support Communities, it shows my nickname 'dishdy'. How and when did I insert this? In the current sequence for creating an Apple ID I don't see this. In my current profile I don't see this.
In any case, I have freed myself from my previous Apple ID (@artemis.it) on my iPhone.
Thanks for your help.

My MacBook will not turn on unless it's connected to a charger. However, when it's on and charging, it says that it has 0% battery life despite the green light on the charger. How can I fix this?

My MacBook will not turn on unless it's connected to a charger/power source. However, when it is on and charging, it says that it has 0% battery life despite the green light on the charger. How can I fix this?

Your battery has reached the end of its life. If you have a MacBook with the removable battery you can get a new third party battery fairly cheap on eBay.
Black Batteries http://shop.ebay.com/i.html?_nkw=macbook+black+battery&_sacat=0&LH_BIN=1&_sop=12 &_dmpt=Laptop_Batteries&_odkw=macbook+white+battery&_osacat=0&_trksid=p3286.c0. m 270.l1313
White Batteries http://shop.ebay.com/i.html?_nkw=macbook+white+battery&_sacat=0&LH_BIN=1&_sop=12 &_dmpt=Laptop_Batteries&_odkw=macbook+black+battery&_osacat=0&_trksid=p3286.c0. m 270.l1313
Or for $129 from Apple http://store.apple.com/us/product/MA566LL/A?mco=MTY3ODQ5OTY

I forgot my i cloud apple password and security question and i dont remember the id well how can i activate my device? please i need help

i forgot my i cloud apple password and security question and i dont remember the id well how can i activate my device? please i need help

Hello there, Hisham1977.
The following Knowledge Base article provides the steps to follow if you've forgotten the answer to your security questions:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
What should I do if I don't remember the answers to my Apple ID security questions?
If you forgot the answers to your security questions, try answering them at least once to see if you can get them right, even if you're not sure you remember the answers. If you're confident that you can't remember them, try one of the following:
If you have three security questions and a rescue email address, sign in to My Apple ID and select the “Password and Security” tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID password, sign in to My Apple ID and select the “Password and Security” tab to reset your security question.
If you have one security question, but don't remember your Apple ID password, contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you forgot your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time, you will not be able to reset your password and will not have access to your account.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro

HT201210 I am trying to update my ipad 2 but it keeps telling me that it isn't eligible for the requested build how can i fix this problem

I am trying to update my ipad 2 but it keeps telling me that it isn't eligible for the requested build how can i fix this problem

This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Copied from this website.
http://support.apple.com/kb/TS3694#error3194

I own a 13-inch MacBook Pro and for the past day, my wifi on my laptop says I only have two bars of connection and is running very slow,but all of my other devices such as my iPhone and iPad are connecting perfectly to the wifi. How can I fix this? Thanks

I own a 13-inch MacBook Pro and for the past day, my wifi on my laptop says I only have two bars of connection and is running very slow,but all of my other devices such as my iPhone and iPad are connecting perfectly to the wifi. How can I fix this? I have tried to shut my laptop off and let it rest and I have also re-started my wifi router three different times. Someone please help me with this problem so I can begin to use my laptop again as I take it to school and use it for class.
Thanks so much!

FCP, and all software on OSX, has a few different "preference" files (the extension is .plist), which store all your user settings. Each time you resize a window, change a setting, anything, this file is re-written. Kinda easy to see how they would become corrupt every now and then.
-Close FCP
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-Navigate to User>Library>Preferences>Final Cut Pro User Data and delete Final Cut Pro 5.0 Prefs
-Empty your trash
Relaunch FCP and see if that worked.
Download FCP Rescue to make this process easier in the future. When you have FCP running really smooth, open FCP Rescue and create a backup of your preference files. If it starts acting wanky, just run FCP Rescue and Restore your backup preferences. Works really slick, and it's free.
EDIT: Or use the really simple explaination that X posted as I was typing.

Camera RAW 8.7.1 installed and PS says it can not hanle the format, but my camera is Canon EOC 60D, on the list. How can i fix this?

Have installed Camera RAW 8.7.1 and PS says it can not hanle the format, but my camera is Canon EOC 60D, on the list. How can i fix this?

If you use menu File>Open As and in the open dialog use the type pulldown select camera raw then select a jpeg image when ACR opens do you see 8.7.1 in ACR window frame ?
The Canon support ACR EOS not EOC right. What version of Photoshop are you using only CS6, CC and CC2014 can use ACR 8.7.1.
EOS 60D
CR2
6.2
3.2
EOS 60Da
CR2
7.1
4.1

Forgot passcode to iPad. Has not been connected to itunes. Tried to erase from "find my phone". But it is offline. Tried to restore it. But itunes said it couldn't because it had a passcode. How do I fix this?

Forgot passcode to iPad. Has not been connected to itunes. Tried to erase from "find my phone". But it is offline. Tried to restore it. But itunes said it couldn't because it had a passcode. How do I fix this?

Them try:
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
       other end of the cable connected to your computer's USB port.
   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
       until the red slider appears, then slide the slider. Wait for the device to turn off.
              * If you cannot turn off the device using the slider, press and hold the
                Sleep/Wake and Home buttons at the same time. When the device turns off,
                release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
       device. The device should turn on. Note: If you see the battery charge warning,
       let the device charge for at least ten minutes to ensure that the battery has some
       charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
       When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

How can i fix my iphone i can't update or download apps, when i try it tells me toput my credit card info and i do but when i push done it tells me my payment has been declined, but why do i have to pay to update or download free apps. How can i fix this?

how can i fix my iphone i can't update or download apps, when i try it tells me toput my credit card info and i do but when i push done it tells me my payment has been declined, but why do i have to pay to update or download free apps. How can i fix this?

You must contact iTunes support to get the problem resolved.
http://www.apple.com/support/itunes/contact/
If there is a problem with your account or payment info, you cannot
download anything (including free apps or updates) until the matter
is resolved.
In countries where the iTunes Store only sells apps, the accepted payment methods are Visa, MasterCard, and American Express. Other payment types such as gift cards, store credit, monthly allowances, ClickandBuy, and PayPal are not accepted. Depending on your App Store country, prices may be listed in your local currency, US Dollars, or Euros. http://support.apple.com/kb/HT5552

Hi, I have an iPhone 1 that is blocked (because of wrong passwords) and isn't recognized by iTunes. How do I fix this? Thanks for your help!

Hi, I have an iPhone 1 that is blocked (because of wrong passwords) and isn't recognized by iTunes. How do I fix this? Thanks for your help!
By the way I'm using a MacMini and all operating systems are up to date including iTunes.

First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download

My iPad Air will not recognize my newest Apple ID e-mail address for cloud access. It continually reverts back to an old e-mail address that I no longer have access to and don't remember the PW for. How can I fix this?

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