My ipad air2 screen is black and won't come on. I can hear siri but she says she cant work right now. What do I do?

My ipad air2 screen is black and won't come on. I can hear siri but she says she cant work right now. What do I do?

If it has NEVER been jailbroke, here are some standard repair procedures:
First, try a system reset.  It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow the on-screen directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here.  You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again.  Also, read this.

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    Hold the power button down for 10+ seconds.  Then bring the MBP to an Apple store for an evaluation.
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  • My iPhone screen went black and won't turn back on.

    Yesterday, my iPhone 4S screen went black and won't turn back on. So I tried just letting charge but after an hour nothing happened, so then I switched out the chargers and made sure the outlet I was using worked. But it still was black. Then I did a little research and I tried to put it into DFU mode but my power button has been broken for a few months now, so that didn;t work either. Then I tried restoring it, but my computer didn't recognize it!!! So then over night I let it rest with no power source connected to it. This morning I plugged it back into a power source and it showed the charging icon. I'm pretty that means it's still running, but I'm not an expert. PLEASE HELP!

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  • Hello!!! I have my I phone screen all black and I cannot see nothing!! do you know or do you have an idea about what's happened?

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    Try:
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  • Help! My iPad's screen is black and unresponsive, but when I plug it in I can hear it make the noise it normally would. I'm unsure what to do and I've been looking all over the internet for solutions and so far none are working.

    As I mentioned, the screen is black and unresponsive. However when ever I plug it into either my charger or my lap top it will make the expected sounds, it also [when plugged into my computer] opens up iTunes how ever the device can't be seen on the side bar. So far to resolve the issue I've tried.
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  • HT1414 my ipad mini screen went black and I cannot power it up. nothing happens

    I have an ipad mini and I bought he keyboard for it, I synced the keyboard and the ipad screen went black and now I cannot get the ipad to power up at all

    Try reset iPad
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  • My screen went black and won't start up

    My screen went black and I can't use computer.

    See this Apple note for help with a system that won't start up.

  • My screen is black and won't open up

    my screen is blank and won't open- i can't type my password, get messages, or answer a call.

    Have you tried pressing and hold the Power and Home button until the Apple logo appears?

  • My iphone 4 screen went black and will not come back on, the screen lights up but is still black and will not show anything on the screen, it still vibrates though. help

    my iphone 4 screen went black and will not show anything on it, the phone still vibrates and lights up but the screen is black, HELP.

    I have a similar problem.  I restored my iPhone 5 to the latest available OS.  After completing the process the phone never restarted.  The phone was fully charged when I restored it but now refuses to charge past the red battery icon.  I have been able to get the phone in UFD mode several times and have been able to load the new OS on the phone.  The Apple logo does come on and the software fully loads.  iTunes tells me the phone will restart but never does.  I left it to charge all night but it never appeared to load the battery.  This morning I went to the Grand Central Terminal apple store for help.  A woman at the store plugged the phone in but it never charged.  She absolutely refused to believe that I got my phone in UFD mode and loaded any software on.  I don't think it is a battery issue.  The only solution I was given was to buy a new phone.  Repairing it was out of the question.  At this point the phone is completely useless.  Thanks in advance for the help.

  • The screen goes black and then instantly comes back on

    While I am using this brand new computer, the screen flashes to black and then instantly comes back on.
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