My iPad and iPhone won't connect to my macbook pro

I have just got a new macbook pro and iPad and when I go to connect my iphone and ipad to the macbook it says that they do not have the most up to date itunes. I have updated both and I have checked the software and they both have 10.5.1 but it still won't connect.... can anyone help!!

all devices have the correct, up to date software. When I connect my iPhone or iPad into MBP, it says… The iPhone “Ellen Heathwood’s iPhone” cannot be used because it requires iTunes version 10.5 or later. Go to www.itunes.com to download the latest version of iTunes.

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