My ipad cannot be recognized by itune and the error code is either 14 or 6

My ipad used to sync well with my itune, yesterday after i manually add in songs to my ipad2, the songs were shown synced successfully. But when i remove the ipad2, the songs could not be found.
Eventually, i tried to connect ipad2 back to the laptop, but all "data" were lost, it no longer show the ipad's name, the version, capacity, etc.
I was asked to restore the software which i did but it couldn't work and keeping showing me error 14 or 6, which i tried to change usb port and deactivate third party secuirty software, but it still couldn't be restored. What should i do now?

well problem hopefully solved for good? I went to
Best Buy where I got it and told them what was going on and they exchanged it
for me for a new one.
D

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