My iPad does not have sound when on the Internet, including YouTube, but does have sound with iTunes and other apps. How can I correct this?

If you are sure that you have sound in other apps - and if you can still hear keyboard clicks and get notifications, then system sounds are not muted. Try this and see if it works.
Close all apps completely and reboot the iPad.
Go to the home screen first by tapping the home button. Double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

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My new hard drive does not allow me to load programs on my IMac. It doesn't recognize my administrator password. How can I correct it?

my new hard drive does not allow me to load programs on my IMac. It doesn't recognize my administrator password. How can I correct it?

Wrong forums. Try http://answers.microsoft.com/en-us/mac

I have my settings set to "suggest nothing" when I am typing in my search keywords but I still get history and suggestions. How can I correct this?

# Question
I have my settings set to "suggest nothing" when I am typing in my search keywords but I still get history and suggestions. How can I correct this? edit

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
See also:
*http://kb.mozillazine.org/Resetting_preferences

Hi I've just download os x mavericks 10.9 on my macbook pro the trouble is when i am on the internet my screen goes of it keeps saying put in your password how can i stop this every time the screen goes to sleep

hi I've just download os x mavericks 10.9 on my macbook pro the trouble is when i am on the internet my screen goes of it keeps saying put in your password how can i stop this everytime the screen goes to sleep

I don't know how you received an upgrade for iTunes. You make it sound like it was sent to you. At most your computer will tell you of a new version and you tell it to download it and install it. However, a computer will not do this for a version which is incompatible. iTunes 10.7 came out a few weeks ago but your computer would not notify you and even if it did, 10.7 would refuse to install on your computer. So this part isn't making a lot of sense.
Two ways to get the 'newer version' message. One is to open your library on a computer running a newer version, and then try to open it with an older version. Usually happens when the library is on an external and used with multiple computers. The second way is if you have multiple versions of itunes installed on your computer.
The newest (and likely the last) iTunes for OSX 10.5.8 is iTunes 10.6.3 which has been out for quite a while.
iTunes 10.6.3.25 - http://support.apple.com/kb/DL1575

HT1539 I entered the download code for"THE HOST"but instead I got a copy of"Spring Breakers".How can I correct this? I called a friend that has"Spring Breakers"and the codes are not even remotely alike!!! I did not want to download what I received!!What'

I entered the correct download code for "THE HOST" but instead got a copy of "SPRING BREAKERS"! All of the prompts identified it as "The Host" but the final product was "Spring Breakers"! I called a friend who has a copy of that movie and the download codes are not even remotely alike!! How can I correct this error? I 'd rather have SyFy that a bubblegum teenager flick!! HELP ME, PLEASE?!

Hello Old Dogg new tricks,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Best of luck,
Mario

HT4623 After updated to iOS 7.1.1, my iPad went wrong with time and date. How can I solve this?

I have updated my iPad mini to iOS 7.1.1 recently. After updated, it went wrong with time and date even I tried to restart it or set manual time/date or set auto time/date. How can I solve this problem?

Hello Phirum OL,
Here is an article that will help you adjust the date and time settings on your iPad:
iOS: Troubleshooting issues with date and time
http://support.apple.com/kb/ts3920
Learn the steps to take if your device has any of the following issues with the date and time.
Incorrect date or time
Wrong time zone being set automatically
Issues related to automatically switching with daylight savings time
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

When loging into Outlook I get the following message "The message you are looking for has previously been moved or deleted." How can I correct this.

See heading above.
lockhands2

This may not help you much, but the obvious answer would be to not move or delete something you want.
On a more helpful note, IIRC outlook's email service may have recently introduced a feature to reverse some changes.
You are on the wrong site for finding such information that is not a Firefox problem it is use of email so look at your webmail provider's support.
* See '''[[Problems with email and how to find help]]'''
General info
* Firefox is a [https://simple.wikipedia.org/wiki/Web_browser browser]
** More detail https://wikipedia.org/wiki/Web_browser
* Firefox enables you to use [https://simple.wikipedia.org/wiki/Webmail Webmail]
** More detail https://wikipedia.org/wiki/Webmail
*You may be interested in the free open source Mozilla '''Thunderbird''' especially if you use traditional email https://www.mozilla.org/thunderbird/features/
** <sub>https://simple.wikipedia.org/wiki/Mozilla_Thunderbird </sub>
*** https://wikipedia.org/wiki/Mozilla_Thunderbird

HT4528 I have a problem: I cannot send emails away from my wireless connection at my home computer. How can I correct this?

How do I send email messages when out of my wireless home computer?

I want to make sure I'm understanding you clearly:
When trying to send emails over your iPhone's 3G connection emails will not send, correct?
If I have understood it correctly then try the steps found in this article:
http://support.apple.com/kb/TS3780
Sometimes the cellular antennas in the iPhone just need a good reset.
Let us know if this works for you.

When will the iphone's ical be able to sync with iTunes and Mac's Ical

since the release of the iOS5 I've been unable to have a calendar on my iPhone that is fundamental to my life.
the ical still keeps recording 5, 10, 20, 50 times the same recording whenever I try to sync the iphone with the mac's ical.
I would like to know when will this mishap be fixed so that I can be able to work properly with the iphone schedulling appointments on the iphone and later syncing them with my mac's ical.
thank you

I can't seem to find any icloud setting on my MBP. The calenders sync just fine between my phone, ipad and on the icloud account, but the MBP iCal has nothing on it.
When I go to itunes, it simply says that things are being automatically synced on icloud and there is no option for me to change anything.
I would just like to bring my MBP iCal up to speed?????

My mac will not show images when on the internet?

My mac will not show images when on the internet? I think I have inadvertently changed some settings but nor sure which one.

I am going to assume you are using Safari here. If so then go to the Apple menu bar and hit Safari-> Preferences. Under the Apperance tab there is a check box that is called "Display images when the page opens". Check if that is unticked.

My husband and I both have an i phone. When I send him a message it sends the message to myself as well - the same happens when he sends to me. How can we correct this?

My husband and I both have an i phone. When I send him a message it also sends it back to my phone. The same happens when he messages me. His messages are also picked up on my i pad.How can we correct this?

Are you both using the same Apple ID?
Also check Settings > Messages > Send & Receive > make sure it only contains your unique phone number and e-mail address de-select those entries belonging to your husband.
Do the same on his phone (de-select yours)

When replaying a video I took, why is it replaying in slow motion? How can I correct this?

When replaying a video that I took, why is it replaying in slow motion? How can I correct this?

I'm going to assume that maybe you accidentally recorded in slo-motion which is why it's playing in slo-mo

OSX 10.9.1 macbook pro 13 retina - wifi does not reconnect automatically when waking up from sleep mode since I have a Bluetooth apple magicmouse

Hello,
My config is OSX 10.9.1 new macbook pro 13 retina (2014).
The wifi does not reconnect automatically when waking up from sleep mode since I have a Bluetooth apple magicmouse.
It was not the case before I bought the BT mouse.
Is this problem between Wifi and bluetooth coming from the OS?
Is there a fix already available or scheduled?
Thanks

Hello alexandrefromfrance
Check the Symptom: The network connection drops unexpectedly section for steps on what to do when your MacBook Pro does not connect after waking from sleep. I have also quoted the section on troubleshooting the issue as well.
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
Symptom: After restarting or waking from sleep, my computer might not connect to the Internet
After waking from sleep or starting up, your computer may not show that it is connected to a Wi-Fi network.
After start or wake, your computer may indicate that it is connected to a network, but does not connect to the Internet.
Solution
Use these steps if your computer does not automatically connect to your desired Wi-Fi network.
Check your TCP/IP settings in the Network pane of the System Preferences. Click the "Renew DHCP lease" button
Choose System Preferences from the Apple menu.
Choose Network from the View menu.
Select Wi-Fi, then click the Advanced button in the lower-left hand corner of the screen.
Click the TCP/IP tab from the top of the screen.
Click the "Renew DHCP lease" button.
Select the Wi-Fi tab and view your Preferred Networks list.
Select each network and click the minus sign to remove those networks from your Preferred Networks list.
Click OK and close the Network preferences.
Remove your stored network passwords using the Keychain Access Utility.
Open Keychain Access from /Applications/Utilities. Your window will look like this:
Remove your AirPort network passwords from the login keychain: Select the "login" keychain from the Keychain sidebar. Click the "Kind" column to order the list of keychain items by their type. Remove all entries of the kind: "AirPort network password".
Remove your AirPort network passwords from the System keychain: Select the "System" keychain from the Keychain sidebar. Click the "Kind" column to order the list of keychain items by their type. Remove all entries of the kind: "AirPort network password".  Note: The above steps will remove your Wi-Fi network passwords. If you do not know them, or if your network does not use passwords to restrict access, you should contact your network administrator.
Restart your computer.
Join your Wi-Fi network. You will need to enter your password for your network again if it requires one.
Regards,
-Norm G.

When I send e-mails from my iPad the wrong last name appears, even though I have updated my Apple details. How can I correct this ?

When I send e mails from my iPad my previous last name still appears, even though I have changed it on my Apple a/c.
How can I correct this, please ?

Try this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
The iPad's Mail app has no provisions for creating groups. However, you can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
 Cheers, Tom

TS1702 When I try to update an App I am getting my old email address (which no longer works) and when I put in its password it says password or username is wrong. but it does not give me an option to put in my new user name. How can I correct this.

When I try to update an App I am getting my old email address (which no longer works) and when I put in its password it says password or username is wrong. but it does not give me an option to put in my new user name. How can I correct this.

What you are getting is the AppleID (AppleID can be an email adress) used at the time of the purchase of this app. It is an identifiant allowing Apple to link your purchase to your account.
If you want to manage associated email, you can go at https://appleid.apple.com but the AppleID could never be modified.
I do not know if in your case, it is just that you no longer use your old email address or that you actually a 2 AppleID. In any case, you will have to remember the password related to the account used for your purchase. If you don't, just use the link above to try to retreive your password.

My iPad does not have sound when on the Internet, including YouTube, but does have sound with iTunes and other apps. How can I correct this?

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