My iPad has the iTunes logo and USB cable on the screen. Can I still back up my music and photos?

My iPad has the Itunes logo and USB cable on screen. Can I still back up my files?

If you haven't already done so, its unlikely.
You can try holding both the home and power buttons at the same time until the apple logo appears on the screen, then let go.

Similar Messages

  • I plugged my Ipad3 in order to update the software to version 6.1 but I got an error and my Ipad now is locked, it's showing the Itunes logo with usb cable on the screen. What should I do now?

    I plugged my Ipad3 in order to update the software to version 6.1 but I got an error message and my Ipad is locked now, it's showing the Itunes logo with USB cable on the screen. What should I do now?

    You will probably need to restore using Recovery Mode. You can read about it here.
    http://support.apple.com/kb/ht4097
    Or you can follow these Recovery Mode Instructions
    Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
    Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
    If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
    While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
    Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
    If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
    Use iTunes to restore iPad.

  • HT1414 hi yesturday i tried to put photos of my phone,and its frozed on me,on the screen its got itune logo,with a cable on the screen,ive tried to switch it of but it goes on again,i cannot use the phone,please help lol

    Hi yesturday,i was tranfering my photos of my phone to my computor,and the phone has froze on me,i cannot switch the phone on or of,what i can see on the screen,is the itunes logo with a cable on the screen,its looks the one you put the cable into one of the ports,there is no way possible to switch of or on please help,im stressed out lol,thankyou francis01224

    Aug 15, 2012 8:28 AM (in response to EricaP1234)
    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • HT201269 My computer crashed and had to be restored to factory settings. My ipad has my ituned library. how do i get the music collection from the ipad to the computer?

    my computer crashed and had to be restored to factory settings losing ituness collection of music. My ipad has my itunes library. how do i get the music collection from the ipad to the computer?

    You should be able to copy iTunes purchases over to your computer's iTunes via File > Devices > Transfer Purchases. For music from other sources (e.g. copied from CDs) you will need a third-party program to copy them back from your iPad - there are some listed half-way down this page which should work : https://discussions.apple.com/docs/DOC-3991

  • Was doing the latest os update on my iphone 4 the update was interuptedby a bad internet connection and now the screen is stuck on an image of the itunes logo with a pic of the usb cord and an arrow in between HELP!!!n

    was doing the latest os update on my iphone 4 the update was interuptedby a bad internet connection and now the screen is stuck on an image of the itunes logo with a pic of the usb cord and an arrow in between HELP!!!n

    or you can try this
    http://www.iclarified.com/entry/index.php?enid=1034

  • I had a itunes logo with usb cable ? can anybody help me

    i was updating my ipad into 7.0.3 but my ipad has a problem with wifi, because if this problem the network was disconnected then i press home and sleep button
    then it bring a itunes logo with usb cable
    is i need to format my ipad ? it contains a important things

    If the  Apple Mobile Device driver is not the problem or you need more help see:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    or
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
    If you come back with the wording of the error mesage we can probably provide more specific recommendations.

  • TS1369 iphone showing blue itunes logo with usb cable

    after copying recent purchases from iphone 4s and
    updating itunes software
    iphone not showing in devices in itunes but
    it does showing in Windows 7.
    Iphone shows blue itunes logo with usb cable.

    Hi there gdavis433,
    You may find the troubleshooting steps in the article below helpful.
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    -Griff W. 

  • IPhone shows a picture of the Itunes logo with a cable underneath, iPhone shows a picture of the Itunes logo with a cable underneath

    G3S Phone was disconnected during upgrade the os 5. After a restart it Now shows a picture of the Itunes logo with a cable underneath.
    How do I fix this problem?

    If you have a pass code lock on your phone try unlocking it prior to connecting it to your computer.

  • What does mean the itune icon with a cable in the iphone screen?

    what does mean the itune icon with a cable in the iphone screen?

    I'm having exact same problem. I was installing the latest ios7 update (to fix some Facetime bug that I don't have) and this happened. I noticed in some other posts on similar problem to hold down the sleep and on buttons at the same time and tried that. No change. Then I plugged it into my laptop and it said it was in recovery mode. I'm now in the process of restoring the software.
    I really hope I haven't lost all my contacts, notes, and photos.

  • I had renamed my user login name and assumed that there will be no change in the settings and files. When I login with the new profile name everything is gone. How can I get back all my files and settings?

    I had renamed my user login name and assumed that there will be no change in the settings and files. When I login with the new profile name everything is gone. How can I get back all my files and settings? Please help. Thanks.

    You should have asked this before you tried: Changing username or short name- User Account and Short Name- OS X- How to change user account name or home directory name.

  • My hard drive where I have all my music burned, so my backup is my ipod. How can I transfer back all my music and movies from my ipod to my computer?

    My hard drive where I have all my music burned, so my backup is my ipod. How can I transfer back all my music and movies from my ipod to my computer?

    See this older post by another forum member Zevoneer on the different methods and options available to copy content from your iPod back to your PC.
    https://discussions.apple.com/thread/2452022?start=0&tstart=0
    B-rock

  • My IPhone stopped working right after I did the most current update, yesterday.  The screen has a picture of the usb cord, pointing towards the ITunes logo. I cannot use the phone at all.  I have tried turning it off and on.ITunes won't recognize device

    Hi there,
    Can someone please help.  My IPhoneS stopped working right after I did the latest update which was yesterday.  Now, the phone does not work at all.  When turned on, the screen shows a picture of USB cable pointing to the ITunes logo.  I have tried just about everything, and cannot get it working. It's like it is frozon.  My ITunes does not recognize my device.  Cannot dial out either. I desperately need to get it working.  Can someone please help me. 
    Thanking you in advance for your help.  :-)

    The update did not do anything.
    AT&T cannot and will not do anything, they do not provide support for iPhones, Apple does.
    The issue is not with the iPhone or iOS if you've reset network settings and tried forgetting the Wi-Fi Network, it is specific to the network.
    Check the settings on the router, try disabling the security settings first... that will clarify the issue is not with the device but rather the Network.

  • TS3274 My iPad is "frozen" ...graphic of charger cord with an arrow pointing to the iTunes logo.  I was updating the latest iOS update and this happened.   Please help.

    My iPad is. "Frozen"...   Graphic of charger cord connector with an arrow pointing to the iTunes logo.  This happened when I was updating iOS software.

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.

  • Tried updating software but now frozen with itunes logo and usb cable picture on screen help

    Tried updating ipod software, now frozen with itunes logo and usb cable picture on the screen. Computer will not reconise it

    - If ou can turn the iPod off, then see if manually placing the iPod in Recovery mode  will allow a restore. Next try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If it always remains on let the battery fully drain. After charging for at least an hour try a rest and restore.

  • IPad crashed w/ iTunes logo, Apple store restore it, now I can't get my app

    I'm pretty new in Apple world, iPad is pretty much my very first Apple product. I love it but this problem been driving me nuts in the last couple days.
    My ipad crashed last week, the one w/ the plugged into itunes logo. I had to bring to Apple store to figure out whats wrong and they offered me to restore it, alright fine...it's restored within 10 minutes. before I left the store, I asked them again will I get all my apps back from iTunes ?? and they said +"yes, as long as you download from itunes, you can re-download it again from itunes+".
    So here I am, been trying to re-download all my Apps back since couple days ago, I plugged into iTunes and can't figure out at all !! I read this support : http://support.apple.com/kb/HT1391 but I didn't see any "purchased" in my iTunes 10.2.0.34.
    Please apple-itunes-ipad-guru....help this poor guy !! my 2 year old daughter been saying "+ipad ipad ipad+" but I can't give this ipad to her yet without all her beloved games, otherwise she might get frustrated
    Message was edited by: kepinz

    kepinz wrote:
    thank you nick101 for your reply. seems like that's the only way, yes ? i wish there is a better way to re-download the whole apps by a click, instead of search it one by one, unless I miss something here ? Anyway ive been downloading all the apps one by one, hopefully it will be done soon. thanks again nick101 !!
    There's no easier way just using iTunes, which is annoying; you can make it easier by regularly syncing the iPad to your desktop and taking backups of the desktop.

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