My ipad is frozen, what do I do?

I was about to turn off my iPad when suddenly it blacked out, and all there was was the apple and a solid white loading sign. I tried the home button and on/off button trick, but it didn't work. Are there anyways to fix this wihout losing all my data?

You mean that you tried this? Did you wait until the Apple logo appeared on the screen?
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
If rebooting doesn't work, what you are seeing on the iPad is not very encouraging sight. You may need to restore the iPad. What you are seeing on the iapad screen is what you see on the when updating the device goes wrong, and usually the only fix is to restore the iOS.
If you backup your iPad, you can restore from the backup after you restore the iOS and you shouldn't lose anything - other than any data or files that you have created since your last backup.

Similar Messages

TS3274 my ipad has frozen, what do I do?

my ipad has frozen what do i do?

Welcome to Apple Communities
Do a hard reset (hold Power and Home buttons) and it shouldn't freeze

TS4036 my iPad is frozen, What shall I do? it is plugged to power, and there is wi-fi, and locked.

What shall I do?
my iPad is frozen with this message:
"iCloud Backup
This iPad hasn't been backed up in
2 weeks. Backups happen when
this iPad is plugged in, locked, and
connected to Wi-Fi"
it is plugged to power, and there is wi-fi, and locked for sometime.
Thanks

Hello mohamedk,
I suggest resetting the iPad with this procedure:
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
From: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Regards,
Sterling

TS4337 The screen on my iCal on y iPad is frozen on a particular week and will do nothing info I have put in on iPad immediately before this happened displays fine on my iMac. What should I do?

The screen on my cal on my iPad is frozen on a particular week and does not respond to touch the data I I putted just before this happened has appeared on iCal on my iMac with no apparent problems what should I do

ubercoder wrote:
So what I have gleemed from this thread - is that Apple will not help me if an iPad mini is dropped and the screen breaks. I would have lived without the insurance if I could have simply bought a new screen and then had it replaced by Apple.
On something so fragile I would have expected a piece of glass to be a replacement part. But I am glad I made this post because now I no for sure if I break the screen there is no way to have it fixed by Apple and keep it in Warranty.
Yup, kind of like anything else you accidentally break that is more cost effective to replace than to repair. Keep that iPad away from the toddler

I have tried to update the software on my ipad 2, 16GB, through itunes, but the update has not been completed and has frozen, what should I do?

I have tried to update the software on my ipad 2, 16GB, through itunes, but the update has not been completed and has frozen, what should I do?

Hey there alaili55,
Welcome to Apple Support Communities.
It sounds like you ran into an issue updating your iPad 2 with iTunes on your computer. Take a look at the article linked below and try the troubleshooting tips that it provides, which will resolve most issues updating iOS devices.
Resolve iOS update and restore errors in iTunes - Apple Support
Cheers,
-Jason

My ipad is frozen with a black screen with a picture of a cord leading to the itunes logo.i tried to shut it down and the app;e icon comes out but again the cord leading to the itunes icon keeps on coming out. what should i do ?

My ipad is frozen with a black screen with a picture of a cord leading to the itunes icon. i tried to shut down my ipad but the turn off icon wont show instead the itunes icon with the cord keeps coming out everytime i open my ipad. what should i do ? and i dont want to lose my pictures, videos and other documents in my ipad please help me ....

I hope you have a backup if you don't want to lose your iPad contents. You have to restore the iPad now using iTunes on your computer. That's what the message on the screen means.
Take a look at this.
http://support.apple.com/kb/ht1808

HT201412 My husbands new ipad is frozen. We can't slide to unlock or turn it off. In the center of the screen is a pop up block that says "This ipad has not been backed up. Backups happen when this ipadis plugged in, locked, and connected to Wifi." What c

My husband's new ipad is frozen. We can not slide to unlock or turn it off. A pop-up appears in center of screen that says "this ipad has not been backed up. Backups happen when this ipad is plugged in, locked, and connected to the internet." Can someone tell us what to do. Holding the power buttons down did no good.
Thank you

Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

Hello, i were updatin my ipad, and then when it wasnt finished i came to take out the wire, the thing that sits in the iPad and now i cant do anything, its totally frozen, what can i do?

hello, i were updatin my ipad, and then when it wasnt finished i came to take out the wire, the thing that sits in the iPad and now i cant do anything, its totally frozen, what can i do?

Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

My ipad is frozen because of an icloud issue. what to do?

my ipad is frozen. I cannot click on unlock button or
the message from icloud indicating back up problem.
What shall I do?

Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. You can then do a backup

Ipad is frozen after attempting to download IOS upgrade. Wish i hadn't. Cannot turn off. What are the options.

Ipad is frozen after attempting to download IOS upgrade. Wish i hadn't. Cannot turn off. What are the options?

You will have to force the iPad into recovery mode and data will be lost unless you have a backup.

My Ipad is frozen. I've tried to restore it using Itune, but it asks me to desable find me, but I cannt, cuz it is not working. What to do?

My Ipad is frozen. I've tried to restore it using Itune, but it asks me to desable find me, but I cannt, cuz it is not working. What to do?

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

HT1212 my ipad seems frozen I can't enter the passcode or turn it off what can i do?

my ipad seems frozen I can't enter the passcode or turn it off what can i do?

Have you tried resetting your iPad?
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
No data will be lost.

TS3694 iOS 7.02 update made my iPad stay frozen on the appl logo. What's more, a factory update in DFU mode won't work either, I get error code 3194 - any tips on what I should do? It is an iPad2 on iOS 5 something, the one just before Apple removed You

iOS 7.02 update made my iPad stay frozen on the appl logo. What's more, a factory update in DFU mode won't work either, I get error code 3194 - any tips on what I should do? It is an iPad2 on iOS 5 something, the one just before Apple removed YouTube...

iOS 7.02 update made my iPad stay frozen on the appl logo. What's more, a factory update in DFU mode won't work either, I get error code 3194 - any tips on what I should do? It is an iPad2 on iOS 5 something, the one just before Apple removed YouTube...

IPad is frozen, says needs backup, plugged in, locked, and on wifi. How do we get it going again, can't turn off, can't get to apps, what do we do?

iPad is frozen, says needs backup, plugged in, locked, and on wifi. What do we do? It appears to be frozen.

Welcome to the Apple Community.
You might try a forced shutdown to begin with, hold down the top and home buttons together until the device shuts down, then restart it.
If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.
Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable.

My ipad 2 16GB says not enough memory and the screen is frozen, what happened and what can I do?

My ipad 2 16GB says your device does not have enough memory to support this function and the screen is frozen, what happened and what can I do?

Try a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
Also, See Here > 'Not enough free space' alert when trying to sync
If no joy... Try a Restore...
1: Connect the device to your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
3: If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode

My ipad is frozen, what do I do?

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