My ipad is locked saying that i need to back up icloud, but my laptop with my itunes on it needed to be wiped clean becuse of a virus. ive been trying to log into my itunes on my sisters laptop, but its still not working, has this happened to anyone else?

icloud isnt letting me open my ipad i need it and its saying that i need to back it up but i cant, please anyone help me with this its very frustrating

Reset it by holding the power and home buttons at the same time until you see the Apple logo, then release.

Similar Messages

  • HT204088 How on earth did someone hack into my iTunes account and charge my visa/debit card? I didn't know until I got my bank statement with a fake phone # to call iTunes has this happened to anyone else?

    How on earth does someone hack into my iTunes account and charge my visa/debit card? I got no emails from iTunes, so I know it's not them. This has happened twice to me and it's after I take out my credit information. I found out because of a bounced check, plus my bank statement had all the charges on it. They start small with just a few dollars but they do it every day sometimes twice a day. Then next to where they tell you who charged it, it says iTunes with a bogus phone# to call? In total they stole $224 from me. I was lucky my bank refunded the money stollen. Has this happened to anyone else?

    People get their accounts hacked all the time. It's unfortunate, but true. To prevent this in the future, you need to:
    - choose a good password, with a mix of upper and lowercase letter and numbers, that someone wouldn't be able to guess by stalking you on social media sites
    - be aware of surroundings when entering a password, to be sure nobody's looking over your shoulder
    - be cautious of what you do on open wifi networks (ie, networks that do not require a password to join)
    - use a different password on each site
    - use a password manager so you don't have to remember all those different passwords

  • I am using My Photo Stream on my iPhone and on my iPad. Much to my surprise, I noticed that many of my pictures on my iPad have disappeared ( iPhone shows 990 - iPad shows 90 only !!!! ) Has this happened to anyone else ????? What is the problem ???

    I am using My Photo Stream on my iPhone and on my iPad. Much to my surprise, I noticed that many of my pictures on my iPad have disappeared ( iPhone shows 990 - iPad shows 90 only !!!! ) Has this happened to anyone else ????? What is the problem ???

    Welcome to the Apple Community.
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  • TS1424 I was charged for an App that was presented as being free.Has this happened to anyone else?

    I was charged for an App that was presented as being free.Has this happened to anyone else and what did you do?

    You were charged for downloading it (some apps allow you to make in-app purchases within them to unlock extra features) ?
    If when downloading it then does a purchase price show on your purchase history : if you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases (the most recent purchase is above the list).
    Of did you add or change your credit card details on your iTunes account when downloading the app ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
    Store holding charge : http://support.apple.com/kb/HT3702
    If you have been charged when you shouldn't have then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • My iPod was plugged into wall charger when it shot out an electrical burst out the top of iPod. Has this happened to anyone else? Has scorch mark on top of iPod where electricity exited!

    My iPod was plugged into wall charger when an electrical burst came out the top of iPod! Has this happened to anyone else? Have scorch mark on top of iPod where the electrical current exited iPod!

    I have heard of that before, Seems like the wall charger was defective. If wit wan an Apple charger I would mak an appointmernt at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar
    If Apple will not replace it at no cost
    Apple will exchange your iPod for a refurbished one for this price:
      Apple - Support - iPod - Repair pricing

  • Since updating to ios7 --I turn off my iPad and go back to it later and it is on again. Has this happened to anyone else.

    Several times I have turned off my iPad  and when I go back to it later,it is on again to home page.since I keep it in a case this causes it to get hot which can't be good.this has only happened since recent upgrade.

    Granlady4 wrote:
    Mine always showed me slide screen when taken out of sleep mode.now it turns on to first app screen by itself sometimes.
    That depends on how you have set up your Auto-Lock and Passcode Lock.
    I have set Auto-Lock to 2 Minutes and Passcode Lock to Immediately.
    If you want to try the same thing, then do this:
    Settings > General > Auto-Lock > 2 Minutes
    Settings > General > Passcode Lock > (enter your passcode) > Require Passcode > Immediately
    If you don't like those time delays, choose the ones that you prefer.
    This will of course not stop any notifications to turn on the iPad's screen, if your iPad is in sleep mode.
    To modify those notifications to your requirements: Settings > Notification Center

  • TS1424 I am trying to purchase something from app store and it is asking me to answer 2 security questions that I never set up/answered in the first place? Has this happened to anyone else? How do i fix this or reset these security questions?

    I am trying to purchase app from app store and its asking me to answer my security questions which I dont know because I never set them up in the first place! How do i get passef this or change it to reset my own security questions?? 

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
    (88522)

  • TS1398 I installed the iOS 6 update for my ipad 3, now it will not connect to the internet. Has this happened to anyone else?

    Actually I cannot access my home wifi from my laptop or cell anymore either.
    I reset the modem and router about 10 times and called my ISP who said there's no problem on their end.
    I've tried everything I can think of. Any advice?

    Make Sure iOS is updated to the latest version
    Reboot the device by pressing and holding down the home and sleep/wake buttons (power) at the same time until the apple logo appears on the screen, then let go.
    If that doesn't work then reset the device by going to settings/general/reset/reset all settings
    If that doesn't work, then update iTunes on computer, backup device to iTunes, then restore the device.
    iTunes: Backing up and Restoring iOS software 
    http://support.apple.com/kb/HT1414?viewlocale=en_US

  • I recently subscribed to iTunes Match.  iTunes is trying to match and upload songs not purchased from the iTunes store; however, it keeps shutting down before it finishes.  Has this happened to anyone else?

    I recently subscribed to iTunes Match.  iTunes is trying to match and upload songs not purchased from the iTunes store; however, it keeps shutting down before it finishes.

    Turn off iTunes Match while holding down the Option key (Shift for Windows) then quit iTunes. Open it after a few seconds, and turn iTM back on.

  • My charger had melt down and nearly started a fire in the house.  Need to replace.  Has this happened to anyone?

    My charger had a melt down and nearly started a fire in the house.  Has this happen to anyone else?

    Does not matter if it happened to anyone.  The fact of the matter is that it happened to YOU!
    You need to report this (call) to Apple asap!!!!!

  • I am trying to log into the itunes store for the first time and it asks me to review my account so I do but every time I get to the bit where you fill in your bank details and address it tells me my payment method was declined and that its not valid?

    I am trying to log into the itunes store for the first time and it asks me to review my account so I do but every time I get to the bit where you fill in your bank details and address it tells me my payment method was declined and that its not valid?

    Same here and this is driving me crazy. I can buy, but can't upgrade. Grrr.

  • I want to share Microsoft word from my desktop mac to my laptop but every timeIi try and do it, it says that it can't open because it is not supported by the software. I have tried several times and updated it on the mac but its still not working.

    I want to share Microsoft word from my desktop mac to my laptop but every timeIi try and do it, it says that it can't open because it is not supported by the software. I have tried several times and updated it on the mac but its still not working. Any ideas?

    You need to install Office on the computer from the installer DVD or disc image you purchased.

  • My itune keeps saying i need the 64 bit, ive followed the instructions on redownloading itunes, but its still not working.

    my itune keeps saying i need the 64 bit, ive followed the instructions on redownloading itunes, but its still not working.

    Hello 19Brenda94
    Start with removing iTunes in the order of the first article states, which is iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour, Apple Application Support (iTunes 9 or later). Once that is done, then download iTunes 64 bit version from the second link below and run that installer.
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/ht1923
    iTunes 11.1.5 for Windows (64-bit)
    http://support.apple.com/kb/DL1615
    Regards,
    -Norm G.

  • HT1430 When charging my Ipad mini, it turned off and its still not working, what do i do pls??

    When charging my Ipad mini, it turned off and its still not working, what do i do pls??

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • My IPhone 4s is freezing up and the wifi will not work. This happened after the update. I have tried to restore it and that did not fix it. Any suggestions?

    My IPhone 4s is freezing up and the wifi will not work. This happened after the update. I have tried to restore it and that did not fix it. Any suggestions?

    Most of your purchases content can be downloaded again via the Purchased tabs in each of the store. I realize that this will be a problem for the iTunes Store on the iPad, but that has nothing to do with apps, since apps are in the App Store.
    If you backed up synced with iTunes before you restored the iPad, your content should be in iTunes on your Mac and you should be able to sync it back again.

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