My iPad is locked up and has a apple and a bar under on the screan and it will not turn on or off. Anyone know how to solve this problem?
My iPad is locked up and has a apple and a bar under on the screen and it will not turn on or off. Anyone know how to solve this problem?
Press and hold the Sleep/Wake button until the red slider appears. When the red slider appears, release the Sleep/Wake button.
Instead of dragging the red slider, press and hold the Home button for six seconds.
See Here for More Details on Unresponsive iPad
http://support.apple.com/kb/TS3281
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I found this is another thread - same issue.
Re: iTunes has stopped working. Why?
Sep 11, 2013 6:07 AM (in response to thurdy)
Resolved!
After contacting Apple, I received a reply from their engineers:
Copy QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support
to: C:\Program Files (x86)\iTunes
And that did the trick.
Message was edited by: Stryder777 -
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Hey newyearnorma,
Thanks for using Apple Support Communities.
It sounds like iTunes has been freezing on you, take a look at this article to troubleshoot.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
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