My Ipad is saying that I have the most recent update (5.1.1) when I clearly do not. It will not allow me to update to i0S8. Does anyone know what I need to do to get to the newest update?
My Ipad which has a capacity of 28.5 GB (and I have used less than 10), is telling me when I want to update the ios system that I have the latest version (which they say is 5.1.1). This is not true. As I need version ios8 to download apps. Can anyone tell me why I cannot download the latest version and why my ipad keeps telling me I have the most recent version? I went into my Itunes account and tried to update it there while connected, but it is also telling e I have the latest version (5.1.1) too! Why is this happening and what can I do to obtain the upgrade?
Unfortunately yes, though technology would never move on if it kept to older standards and did not strive to do more.
The app store always gives you the option to use a previous version of the app IF it is available for your device.
Sorry but you are stuck without new hardware.
PJRS
Similar Messages
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I purchased and Iphone 5 directly from apple, sim free over 12 months ago now. I have been using the phone on Vodafone with no issues. I have now upgraded to the Iphone 6 and therefore sold on the Iphone to a friend of mine. He lives in Ireland and therefore has a Vodafone Ireland simcard. Given that the phone was brought sim free from Apple directly, we didn't foresee that this would be an issue. However, when he goes to activate the phone, this message appears;
The SIM card inserted in the iPhone does not appear to be supported.
The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.
Does anyone know what I need to do? I have got onto Vodafone, and they have been useless!! Apple say the phone is out of the 12 month warranty and therefore want to charge £25 before they will even speak to me about it. I requested an NUC from Vodafone, however, they are saying they need a proof of purchase from Apple as I did not buy the phone from them. I do not have my receipt anymore as the purchase was over 12 months ago now.
Any advice much appreciated.
Thanks,
PhillNow you have discovered that a sim free phone and an unlocked phone are NOT the same thing. Had you purchased an unlocked phone from Apple, then you would not have had problems and as it is, a sim free phone is not the same and sim free will lock to the first sim card that you insert into the phone, so effectively, you phone has been locked to Vodafone and this is why you now have problems.
If your phone is locked to Vodafone, then they are the only ones who can unlock the phone for you - Apple does not and cannot unlock phone - this is the province of the carriers only.
You had the contract with Vodafone when you used the phone and so you need to keep on at them to unlock the phone for you. If they still require proof of purchase and you cannot give them this and they will not unlock the phone for you, then this phone is useless to the friend that you sold it to - he will never be able to use it and basically, you are looking at giving him a refund for the phone for the amount that he paid you for it.
You need to keep on at Vodafone to unlock the phone for you or give your friend a refund for the phone as it will be useless to him and he will never be able to use the phone.
Hope that you now understand that a SIM Free phone and an Unlocked phone are NOT the same and I hope that when you purchased your iPhone 6, that you bought an unlocked phone? -
Can anybody help me with this? Can't get my mobile data to work on my laptop while my iPhone is connected to it!
Not clear what you mean by "getting mobile data to work on my laptop." Do you mean using your phone as a mobile hotspot for your laptop? Did you enable Personal Hotspot in the phone settings. Is hotspot/tethering provisioned in your carrier data plan?
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Does anyone know what type of hdmi cable to get for the ellipse 7?
I'm trying to find the HDMI cable for my ellipse 7 i need to know if itsa 5 pin or 11 pin? does anybody have the formation of this?
Hi katrinaj39
Google Chromecast can be used on your Ellipsis 7 (updated to KitKat) to view video and music on your HDTV. Unfortunately, HDMI cables are not compatible. -
Does anyone know what I need to do to get rid of these weird characters????
This is probably an amateur question, but when I use several programs, like safari, mail, and dictionary, these weird symbols come up when I type and when the page loads. I'm sure there is something that I can download to make these characters turn into plain English?
This is how it looks
http://i101.photobucket.com/albums/m41/zez2xl/Picture2.png
Thanks,
AlexHi Alex
Not sure about the font type, however 2 fonts that usually cause problems in Safari are Helvetica Fractions and Times Phonetic. Go to your Finder: Application menu>Font Book. Open it. Type either name in the spotlight field. If it comes up, disable the font via the Edit menu. Restart Safari.
If neither of these fonts are in your computer, perhaps someone else in this forum familiar with font types can post in for clarification.
Post back -
I'm trying to connect my iPad to my Samsung galaxy s by bluetooth but the ipad will pair with it but not connect and says "its not supported" does anyone know what this means and how I get it to work?
iOS devices do not have the BT profiles that support file sharing and othr general functions. See:
iOS: Supported Bluetooth profiles
Basically it support headphones, keyboards, speakers, peer-to-peer gaming -
I keep getting the message"an error occurred while trying to access the service". does anyone know what i need to do to resolve this problem. I am trying to convert a PDF file for ms word?
Adobe Reader is free; but you may have paid for the ExportPDF service.
Contact Adobe Customer Care and click on the Still need help? button to chat with an agent.
[topic moved to ExportPDF forum] -
I download Itunes and keep getting the message "Apple Appliation support was not found. Apple application support is rquired to run Itunes. Please uninstall itunes, then install itunes again." Anyone know what i need to do to get it downloaded?
b noir
I have a very similar problem. I am running a new install of Windows 8.1. When I install iTunes 64 bit I receive 2 similar pop-up error windows containing the following (note error code and error text differ "iTunes Helper" vs. "iTunes"):
^^^^^^^^^^^^^^^^^^^^^
Apple Application Support was not found.
Apple Application Support is required to run iTunesHelper. Please uninstall iTunes, then install iTunes again.
Error 2
^^^^^^^^^^^^^^^^^^^^^^
Apple Application Support was not found.
Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again.
Error 2 (Windows error 2)
^^^^^^^^^^^^^^^^^^^^^^
I've followed the instructions given in this post:
download/install WinRAR
extract iTunes64Setup
double click AppleApplicationSupport.msi
When I run AppleApplicationSupport.msi, I receive the following error:
^^^^^^^^^^^^^^^^^^^^^^
! C:\Users\Charlie\Downloads\iTunes Extract - 2\iTunes64Setup\AppleApplicationSupport.msi: The archive is corrupt
^^^^^^^^^^^^^^^^^^^^^^
Any ideas? -
I've just reset my settings in my iphone 3gs and it now has just a black screen with apple logo, does anyone know what I need to do please?
You must have the credentials that were used to turn on Find my iPhone on the device. Without them, you can not get past the activation lock.
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My Ipad says it needs restoring but when I try to do this through itunes it comes up with error 3194? Anyone know what I need to do? I can't even get the ipad to turn on just has a sign saying plug into itunes
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
I changed my iphone password last night before i went to bed, now i can not remember what i made it and i am locked out of my phone, Does anyone know what i can do in order to get back in my phone?
You will need to try to restore your iDevice from the same computer that you most recently synced to.
Read this: http://support.apple.com/kb/ht1212
If you can't do the restore then you will need to try Recovery Mode.
Read this: http://support.apple.com/kb/ht1808
Follow the instructions very carefully. -
I cannot send or receive emails since the IOS6 update. Anyone know what I have to do to correct this problem?
https://discussions.apple.com/message/23403532#23403532
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Does anyone know what I need to upgrade from Mac OS 9.1 to Mac OS 10.4??
I have a PowerBook G4 curently running Mac OS 9.1. I was wondering if someone could tell me what I need in order to upgrade to Mac OS 10.4 "Tiger". My processor does not support "leopard" so that is out of question.
Thanks,
Josh
PS. If you have know what I need, can you please give me a website where I can find it.
Thanks AgainYou will need to purchase a retail copy of the Tiger installation package. Since Apple no longer sells them you will need to look on the third-party marketplace. Try eBay or FastMac.com. Be sure you get the retail version. It consists of one DVD with a black label and large gray "X". Do not buy gray labeled OEM versions as the are machine specific and may not work. Do not buy an Upgrade disc as they will not work either unless you have a previous version of OS X already installed.
Since you failed to tell us the specific model you have we can't tell whether yours requires a firmware update. If it does it must be installed while booted directly into OS 9.1.
Your computer also must have at least 256 MBs of installed RAM (512 MBs or more is recommended) and at least 6-8 GBs of free space on the hard drive. A 500 MHz CPU or faster is recommended. -
I HATE APPLE! Does anyone knows how I can talk to them?
Talk to them about what?
You can click Contact Us at the bottom of this page for contact information -
i keep getting an error message and i know its to do with firefox but have also gone into one of the settings and it says the following retail.santander.co.uk : server does not support RFC 5746, see CVE-2009-3555 but not what to do now??
Clear the cache and the cookies from sites that cause problems.
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
See also:
* http://kb.mozillazine.org/Error_loading_websites
The message about CVE-2009-3555 is meant for webmasters to make them aware that they need to fix their servers and visitors like you can ignore that warning.<br />
Firefox 3.6 versions can detect such a misconfiguration and displays a warning in the "Tools > Error Console".
* http://wiki.mozilla.org/Security:Renegotiation
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