My iPad is stuck on the connect to iTunes screen
My iPad was given to me from a friend who couldn't get it to work, So Im not totally sure of the steps leading up to the current issue.
Currently the iPad is stuck at the connect to iTunes screen, it doesn't appear in iTunes, not even in DFU mode. I am running Lion and it has yet to even appear in system profiler. I have tried 2 cables, both work fine with my iPhone but not the iPad. I cant tell if it charges or not, the battery is charged for now, and pluging it in doesn't tell me anything. Any ideas? or is it just a shiny paper weight?
Thanks.
I would make an appointment at the Genius Bar of an Apple store. Check here to see if it is still under warranty:
Apple - Support - Check Your Service and Support Coverage
However, you do not a warranty for the Genius Bar.
Similar Messages
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I started to update my ipad but I have an old MacBook and it's really old and I don't have the correct software to update anything. But my ipad is stuck on the connect to itunes screen and wont budge. What do I do?!
Your options depend on which MacBook you have and the version of OS X installed.
To find out: > About This Mac -
My Ipad is stuck on the connect to iTunes screen, I have tried plugging into iTunes but it makes the necessary noise but the computer does not recognise it and nothing alters on the Ipad screen. Have tried various computers and leads and it still does not work. Have also tried the switching off, plugging in to computer and turning on again using the on button and then the home button but nothing works. This happened while I was downloading software update. Please help me.
I suggested several things to GeekyNerdGirl in her first post here. Take a look.
My iPad is in what seems like permanent restore mode after iOS 7.2 update?
It can take more than a few attempts before Recovery Mode will work and you have to follow the steps exactly. DFU mode is even harder to perform correctly beside of the 10 second hold. Don't stop trying. Eventually one of these methods could work for you. -
My iPad isn't acknowlegded, but my iPhone connects to iTunes no problem. Is this a driver issue since my iPad has never been connected to my PC?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
TS1538 my iPad is stuck on the connect to itunes screen after updating.
I have seen several post about screen locked on the iTunes connect after updating software. I have tried all these methods. My iTunes does not recognize my device and my device will not turn on so I cannot do a reset. I tried the hard reset by pressing both the home button and the on/off switch and then connecting to my computer. My computer dings like a new device was connected but I cannot see my device in iTunes.
Suggestions appreciated.If you're unable to do the Restore, go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without be charged again. Also, if you have IOS-7, read this.
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My Ipad has been stuck on the connect to Itunes screen now for days, it will not charge through the PC or wall charger. When plugged into the PC it is not recognized by it. Itunes doesn't see it and it will not let me reboot the system. How can I get past this so I can start using it again?
Hello Aloe_85,
This screen indicates that your device must be restored before it can be used again. The steps detailed in the article below can help get your iPad to reappear in iTunes so that it may be restored.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen -
I recieved an iPad mini as gift this past spring (2013). I tried to upate my iPad to the new iOS 7.0.4 software. It seemed work fine, but when it reboted it got stuck on the connect to itunes screen. I've connected my iPad to itunes and it does not recognize it. When I connected my iPhone 5s to itunes it recognized it immediately. Will apple replace my ipad if the connect to itunes screen doesn't go away?
The iPad doesn't need to be replaced.
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTune (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTune and plug (very important)
5. Release Home button.
ON COMPUTER
6. iTune has detected iPad in recovery mode. You must restore this iPad before it can be used with iTune.
7. Select "Restore iPad"...
Note: Data will be lost -
My iPad 2 is stuck on the connect to iTunes screen after trying software update
I was updating my software on my iPad 2. Now it is stuck on the connect to iTunes screen. Help!
That is telling you to connect to iTunes on your computer because now you need to restore the device. Something went wrong when you updated. So connect you iPad to your computer's iTunes and restore.
iTunes: Restoring iOS software -
Upon initial startup my ipad 2 is stuck on the connect to itunes screen.
how can i get around this and start using my ipad2 without connecting to itunes.If it hasn't got iOS 5+ pre-installed then you will need to connect it to a computer's iTunes in order to activate it.
Getting started guide : http://support.apple.com/kb/HT4053
The iPad manual also has a chapter on getting started - it can be downloaded from here : http://support.apple.com/manuals/ipad -
My ipad mini is stuck on the connect to itunes screen and wont rebote
My ipad mini is stuck on the connect to itunes screen and wont rebote
Your iPad is in Recovery Mode. Connect it to iTunes on your computer and restore it.
See here: http://support.apple.com/kb/ht1808 -
My ipad is stuck on the connect to itunes symbol after trying to update help?
My ipad is stuck on the connect to itunes symbol after trying to update help?
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
My ipad is stuck on the connect to itunes logo!
i was trying to update my ipad using itunes on my computer but it wouldn't work and now it's stuck on the connect to itunes screen and i don't know what to do!
That's weird...this has never happened to me before. You may have to take it in to an Apple Store.
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I have the iphone 4s. Ive tried to update my phone & its stuck on the connect to itunes screen. Ive tried to even restore my phone then update & i still have a error for both of them. I have the latest version of itunes & went through all the other steps. Its still not working & stuck on the connect to itunes & im growing extremly fusterated.
There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
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I was attempting to update my iPhone 4 to the new iOS 7.0.4 via my computer after I plugged it in to create a backup copy and something went wrong before it could finish and I recieved an error message. Now my phone is stuck on the "Connect to iTunes screen". I've tried everything to reset & restore my phone with no luck!
I have:
-Restarted my computer
-Updated iTunes to most current version
-Turned phone on and off several times, waiting up to a half hour before turning on (to be greeted directly with apple logo then the connect to iTunes screen)
-Turned on, turned on and held home button (nothing happens)
-My computer is NOT recognizing my device at ALL! But when I plugged my boyfriends iPhone in, it detected it no problem.
I tried calling my phone from the other phone and it goes straight to voicemail. I am super frustrated! Does anybody know what is going on?I was able to restore my phone!!!
I called Apple and they said there was nothing more I could do. I called my carrier Verizon and was able to get my computer to recognize my device after trying this-
Solution:
After trying EVERYTHING this is the ONLY thing that worked-
I took the USB connector cable out of the USB port it was in, and tried another one on the otherside of my laptop and iTunes was able to discover my phone in recovery mode. My phone was reset and everything is fine ( thank gosh for backup copies!) -
i got an ipod from a friend and i tryed to start it up and it is stuck on the connect to itunes screen, it wont even pop up on itunes it says i have to put in my password to continue but i cant because it is stuck please help me!!!!!!!
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
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