My iPad keeps trying to authenticate an email that isn't mine, what should I do?

It also does it on my iPhone. And recently all my contacts disappeared off my iPad. I recovered them but I feel like there is a virus or something messing with my apple products and they say they don't get viruses. Any helper?!

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(117834)

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I am trying to locate an email that I deleted and assume should be in the trash. However my trash now only goes back a few days - how can I increase the number of days the trash remains accessible for

I am trying to locate an email that I deleted and assume should be in the trash. However my trash now only goes back a few days - how can I increase the number of days the trash remains accessible for.

StevieJ wrote:
I am trying to locate an email that I deleted and assume should be in the trash. However my trash now only goes back a few days - how can I increase the number of days the trash remains accessible for.
Check Mail Preferences, Accounts tab. Select the account, then the Mailbox Behaviors tab. See if you have it set to Permanently erase deleted messages when: One week old. (or less)

I'm trying to reset my security answers but it sends the link to a different email that isn't mine.

I'm trying to reset my security answers but it sends the link to a different email that isn't mine.

Hi Hwkzwn,
If you are having issues resetting your Apple ID security questions, you may find the following article helpful:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Regards,
- Brenden

My ipad keeps talking and im not able to enter my password. what should i do?

hi

Can someone help me. everytime I press the passcode ipad just keeps talking and not taking the passcode and it automatically disables my ipad for 15 minute. What should I do?

ICloud restore confirmation showing email that isn't mine

So I tried to restore my iCloud backup, entered my info into the phone, then I had to do the confirmation. It says enter the Apple ID for <email> to use for store purchases. Problem is the email isn't mine. Not an old one, just some random email. I set up the phone as new and it works fine.
I found this very strange and want to see if anyone else encountered something like this.

I just got this on my brand new iPad mini retina. It asked for the password to an account at some kind of Arabic marketing firm, and then when I skipped it, it asked for one with a very old email of mine that was definitely never used as an Apple ID. After I skipped that one too, the restore completed and asked for the correct Apple ID, and everything seems fine.
Very strange, but I haven't seen any problems yet.

I have money in my iTunes account but when I went to buy an app it said I had to do security questions and I don't remember my answers and it have me a page to go to but the reset website is sending to an email that isn't mine so I can't get my app

how can I reset my rescue email?

You cannot and need to ask Apple to reset your security questions. To do this, click here and pick a method; if the article doesn't list one for your country or you're unable to call, fill out and submit this form.
Changing the rescue email address requires supplying two of the answers. They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(111899)

Hi I really want to change my security questions because I don't remember the answers and I go to send a email for the instructions but I don't receive the email that I sent so what should I do

Pleas help

Hi Aaronpadilla2810,
Thanks for visiting Apple Support Communities.
It sounds like you're following the right steps to reset your security questions, but you do not receive the rescue email. In a case like this, you can contact iTunes Store Support for help:
You'll need to contact iTunes Store support to have your questions and answers reset.
From:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
All the best,
Jeremy

IPad keeps trying to download u2 album I dont want

iPad keeps trying to download U2 album I dont want how do I stop it

Apple made a link to remove it from your iTunes account:
http://itunes.com/soi-remove

HT1688 My phone is trying to send an email that it can't send. The message is in the Outbox. I would like to delete the message but as long as the message is trying to send it, I am unable to. Is there any way to tell it to stop sending so that I can del

My phone is trying to send an email that it can't send. The message is in the Outbox. I would like to delete the message but as long as the message is trying to send it, I am unable to. Is there any way to tell it to stop sending so that I can delete it?

Thanks - the only thing is for a long time it would not allow my to select Edit - I tried it but - what ever - this time it did - THANKS - Mark

HT5312 I do not remember my security questions and the rescue email listed is not any that I know of, What should I do?!!

I just bought an iPhone 5 and when I tried downloading apps I was prompted to enter my security questions, I do not remember the answers and the rescue Email that the reset Instructions were sent to is not one that I know of, What should I do to change the questions and the rescue email ??

See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

HT1918 How do i change my username to another when they both have accts with itunes one is on my computer and one is on my ipad? Two different e-mail address that are both mine....so how do i make one acct for both?

How do i change my username to another when they both have accts with itunes one is on my computer and one is on my ipad? Two different e-mail address that are both mine....so how do i make one acct for both?

If you selected open a new Apple ID account, go back a step and enter use existing Apple ID.
You will have to set up a separate iCloud account or your iPads will mirror each other.

I just bought a brand new iPhone 4s from a Three store. When I used the cloud restore to put the data from my old 3gs onto the device, it's prompting me for an Apple ID login with an email address that isn't mine!

I just got a brand new iPhone 4S on a contract from my local Three store. When I used the cloud restore to put the data from my old 3GS onto the device, it's prompting me for an Apple ID login with an email address (hotmail) that isn't mine! My old phone has NEVER had any Apple ID other than mine log into it, and the new one's a sealed box that I've opened and set up from scratch. Can anyone please explain this? I'm worried there's some kind of problem with my iCloud data being mixed with someone else's or something... Since I logged in with my own ID, it's downloaded the data perfectly fine, but I just got the Apple ID prompt again a moment ago with this same hotmail address in it... I'd be very grateful for any explanation!

In iTunes on your computer, select the Purchased section under STORE in the left column. Click on the first track and choose "Get Info" from the "File" menu.
In the "Summary" tab you'll see details of the purchaser of the track. Click Next to go through all your purchased music one by one until you find the ones you need to get rid of.
Unfortunately, there are no smart playlist rules that can filter tracks by the purchaser that I know of.

HT1222 There is error showing while updating my iPad 2 software to IOS 6.1. Please suggest me what should I do?

There is error showing while updating my iPad 2 software to IOS 6.1. Please suggest me what should I do?

You need to tell exactly what is happening. What does the error say?

TS2756 iam using iphone 4S with win 7 PC and i cannot connect to the internet through my phone but i tried with my other 4S and it works but what should i do for the first iphone 4S???

iam using iphone 4S with win 7 PC and i cannot connect to the internet through my phone but i tried with my other 4S and it works but what should i do for the first iphone 4S???
as i said i have two iphone 4S,,,,,
1st one --- has os 5.1
2nd one has os 6.0
i tried 2nd one with carrier reliance gsm nd it works with that personal hotspot setting using USB...
but i want to connect the first 4S with carrier TATA DOCOMO GSM but its not working with the same USB feature????
plz reply asap...!!!
thnxxx in advance!!!

If not this:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem.
Also heating sometimes works. See:
Why can't I select my wifi settings?
A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
Then:
Does the iOS device connect to other networks? See other networks? If yes that tends to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

HT201365 My iPad is locked and has this message "this iPad hasn't been backed up. Backups happen when this iPad is plugged in, locked, and connected to wi fi". What should I do to continue using it please?

My iPad is locked and has this message "this iPad hasn't been backed up. Backups happen when this iPad is plugged in, locked, and connected to wi fi". What should I do to continue using it please?

Welcome to the Apple Community.
You might try a forced shutdown to begin with, hold down the top and home buttons together until the device shuts down, then restart it.

My iPad keeps trying to authenticate an email that isn't mine, what should I do?

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