My ipad (mini) and ipod are not being recognised by itunes?

When connecting both my ipad(mini) and ipod(7th gen) they are not being recognised by itunes.  I last connected just over a month ago and everything was fine.  When I last connected I also connected my old ipod(3rd gen) to add new playlists beforing giving to someone else.  When I first plugged in I got a message saying that the cable was not Apple authorised - both my cables are cables supplied with my ipod/ipad so came from Apple?  When I run diagnostics it says
"Most recent devices not currently connected,  - iPod Nano (3rd Gen) and iPad Mini running firmware 6.1.3"  This is the first time I have tried to connect since updated my iPad with IOS7?  Please help I wanted to put Christmas playlists on both devices.....!

Device Not Recognised  >  http://support.apple.com/kb/TS1538

Similar Messages

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    Could the error number be: 0xE........?
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    Try it on another computer.
    Check out the new remodeled MacOSG website! 24-hour Apple-related news & support.
     MacOSG: An Apple User Group  iTunes: MacOSG Podcast  Follow us on Twitter: MacOSG

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  • My "iPod Classic (60GB) Click Wheel" is not being recognised in iTunes although the iPod shows up in 'my computer'.

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    Welcome to the Apple Community.
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  • I am making an iMovie trailer on my iPad 3(updated) and I recorded a few clips on my iPad Camera but they are not being detected on the iMovie Videos section. How can I make them show up?

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    Hi Stuck-in-NY,
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  • TS1398 I have just purchased an iPad mini and it will not join my wifi. It detects my wifi network but will not join. I have a Mac, 2 iPhones and an iPad 4 and all work perfectly. The new iPad mini just won't behave. Any ideas?

    I have purchased an iPad mini and it will not join my wifi network. Any ideas?

    Some things to try first:
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        •    In the window that opens, tap on the Renew Lease button
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
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    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • HT2305 My iPod is not being read by iTunes. What do I do to be able to sync my iPod if iTunes is not starting the setup wizard for the iPod when it is connected to a Dell PC? I am new the iTunes and iPods.

    My iPod is not being read by iTunes. What do I do to be able to sync my iPod if iTunes is not starting the setup wizard for the iPod when it is connected to a Dell PC? I am new the iTunes and iPods.

    Hello, BAHannebaum.
    The article below should resolve any device not being recognized in iTunes issue that you are experiencing.  The most common issues are the Apple Mobile Device Support driver or iTunes is outdated.  Start with the first step and test the results after each step processed. 
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    Jason H. 

  • HT4061 I just bought a new iPad min and it will not complete the initial up its been hooked up to me computer 2 days no results how can i send a photo of what it is doing apple almost complete white bar but won't go 100% ?

    I just bought a new iPad min and it will not complete the initial up its been hooked up to me computer 2 days no results how can i send a photo of what it is doing apple almost complete white bar but won't go 100% ?

    Greetings,
    I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
    At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
    The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
    I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
    You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
    Good Luck - Cheers,
    M.

  • In my iPad mini some apps are not seen (voice recorder, calculator, compass etc)

    in my iPad mini some apps are not seen (voice recorder, calculator, compass etc)er

    Those apps aren't included in iOS on iPads
    iPad Mini built-in apps : http://www.apple.com/ipad-mini/built-in-apps/
    iPad manual (which has a chapter on each of the built-in apps) : http://support.apple.com/manuals/ipad/

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