My iPad says 'cannot connect to iTunes store' when installing an app, how can I fix it??

My iPad says it 'cannot connect to iTunes store' but it obviously can because I'm in the store browsing I just can't install or update anything

I have also this problem iam trying to purchase gems but i have message says cannot connect to itunes stores then another msg purchase failed

Similar Messages

  • My IPad says "cannot connect to iTunes store" when I try to update

    My IPad says "cannot connect to iTunes store" when I try to update apps.  How can I resolve this?

    I had the same problem and tried absolutely everything...on my own and stuff I'd read on-line.  Nothing worked.  What finally did was this.  I held down an app until all started jiggling.  Then I deleted one of the ones that needed updating.  Then pushed the round button at the bottom of the iPad to stop the movement.  Then went to the "Featured" section of the App Store.  In the search box (top right corner) I typed in the name of the app I'd just deleted.  When it pulled up, I chose "Install".  Worked perfectly.  I went through this process, one-by-one, until I got all of them done.  Now, everything is updated. 
    Sure hope this helps you and hope this isn't the new norm for how to do updates.  I used to just select "Update All", entered my password, and the updates started happening. 

  • My ipad2 says "cannot connect to iTunes store" when updating apps

    My iPad2 says "cannot connect to iTunes store" when updating apps.  Connects properly when buying apps or music - only problem is when updating.   I have tried all the suggestions that I have found:  soft reset, ensuring that restrictions, changing my apple account password, turning on automatic downloads.
    Any ideas?  Thanks much.

    Same here. I have an iPad2, IOS5 WiFi and the iPad can not connect to iTunes store from Videos and Itunes App.
    App Sore is OK, and Safari also where connection is ok.
    My computer, Windows 7/64 connects via iTunes utility ok.
    I upgraded to IOS5 the same day as I got the iPad2, and I am not sure if it worked before.
    Any solutions to this problem ?
    It looks like that many other users have similar problem.

  • After iOS6 update, It says cannot connect to iTunes Store when I try to go to the app store.

    After iOS6 update, It says cannot connect to iTunes Store when I try to go to the app store.
    How do I fix this on my iPhone 4S?

    Same phone and ios, same problem. Worked just fine for me Sunday, but nothing today, all day. As a workaround I found I can still connect using iTunes on my Macbook Pro, the I synch my iPhone. There are way too many people with the same problem for it to be anything but Apples problem. Hope this helps.

  • My ipod says "cannot connect to itunes store" when i go to update my apps using wifi

    i need help because my ipod says cannot connect to itunes store when i go to update my apps using wifi

    Can you access other webpages via Wi-Fi?
    If yes, did you check your security software settings?
    iTunes for Windows: Troubleshooting security software issues

  • It says cannot connect to iTunes store when I click purchase history even though I'm connected to iTunes store

    It says cannot connect to iTunes store when I click purchase history even though I'm already connected to the iTunes store?

    Same phone and ios, same problem. Worked just fine for me Sunday, but nothing today, all day. As a workaround I found I can still connect using iTunes on my Macbook Pro, the I synch my iPhone. There are way too many people with the same problem for it to be anything but Apples problem. Hope this helps.

  • My iPhone says cannot connect to iTunes Store when I try to make an in app purchase. What do I do?

    My iPhone says cannot connect to iTunes Store when I try to make an in app purchase. What do I do?

    I have also this problem iam trying to purchase gems but i have message says cannot connect to itunes stores then another msg purchase failed

  • My Ipad says Cannot Connect to Itunes Store

    My Ipad says Cannot Connect to Itunes Store

    1. Make sure internet is working
    2. Make sure iPad is using the latest software
    3. Settings>General>Date and Time>Set Automatically>On
    4. Make sure Time Zone is correct
    5. Try restart iPad

  • HT2731 Says cannot connect to iTunes Store when I click on the App Store

    I have an apple Id already set up. When I click on the App Store icon, the message says Cannot connect to iTunes Store. Suggestions?

    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Could be you are not connecting to the internet via wifi.
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Ipod touch says 'cannot connect to iTunes store' when i download an app???

    I have the ipod touch 4th generation and have updated to ios 6.   My problem is that sometimes when i try to download apps my ipod says 'cannot connect to itunes store' But then afterwards it starts working again. Is there a way to fix this permanently?

    Try looking at the previous discussions on the right hand side of this page under the heading More Like This.
    Can you connect on your computer>? Maybe the Apple servers are down.

  • Why does it say "Cannot Connect to iTunes store" when I try to install an App?

    I'm trying to install instagram onto my phone and When I click Free>Install App a pop up notification says "Cannot Connect to iTunes Store". It doesn't even prompt me to sign in and I can get onto the iTunes App fine. How can I fix this?

    I'm having the same problem with the iTunes Store...it much be down :(

  • TS1702 Why does my iphone say "cannot connect to iTunes store" when I try to update my apps?

    When I try to update my apps on my iphone4, I press "update," then  put in my password; it keeps coming back saying "Cannot connect to iTunes store."  Is anyone else having this problem?

    Try here:
    Can't connect to the iTunes Store
    Go to Settings>General>Time&Date and make sure it is set to automatic
    Try change the DNS to Google's 8.8.8.8

  • TS1702 Why does my iPad say "Cannot connect to ITunes Store" after 3 months  of use.

    Help this 82 y.o. lady who wants to access the APP. Store but a message reads "Cannot connect to iTunes Store" It was ok since May, but all of a sudden the APP Store no longer automatically appears.

    Follow the steps in the article below:
    Can't connect to the iTunes Store
    Hope this helps

  • Why does my iPhone 3gs keep saying "cannot connect to iTunes store" when I try to purchase anything?

    I have tried to purchase songs on iTunes tonight and my iPhone keeps telling me "Cannot connect to iTunes Store". I can listen to samples of the music I want, I am just not able to download them. Any suggestions??

    Same here........ I'm using my iPhone, iPad and MacBook pro and I "cannot connect to iTunes"............my Internet connection is great......... The apple store might be doing some update!

  • Cannot Connect To iTunes Store When Reporting an App Problem

    Hi There,
    I recently bought GTA 3 for my iPad and it keeps crashing. I received an invoice and it said report a problem. I clicked it and it redirected me to iTunes store, but it said cannot connect to iTunes Store. I was connected to wifi and it still appeared. I cannot report a problem on my laptop because it wont load my recent purchases.
    Please Help.
    Thanks,
    PilotMatt

    Well, I did solve it.
    - first I tried reset network settings, didn't work
    - tried switching between wi fi and 3G, didn't work
    - tried syncing with iTunes again, didn't work
    - finally I restored the phone on iTunes and that solved it.
    If you need the restore steps, they are available on a lit of discussions.
    Hope that helps :)

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