My iPad says I am connected to wifi, but the internet won't work. I have tried turning wifi on/off and also resetting the network settings. Help!

The past two days my iPad mini has not been working with the wifi at my house. There is also and iPhone 5 and an iPad air that are working perfectly fine. I don't know what to do

Try forgetting the network, reboot your iPad and then try joining the network again.
Settings>WiFi>Your network name>Forget this network. Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
Go back to Settings>WiFi>Your network name>Enter your password>Tap Join.
If that doesn't work, reset network settings. Settings>General>Reset>Reset Network Settings. Reboot the iPad again. Go back to Settings>WiFi>Your network name>Enter your password>Tap join.

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    My ipad says it is connected to WiFi, which is workingly perfectly for several other devices, will not connect to internet.  It keeps giving the message 'Cannot Connect' or error has occurred or just blink off site or icon?

    Some things to try first:
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    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
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    4. Go into your router security settings and change from WEP to WPA with AES.
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        •    In the window that opens, tap on the Renew Lease button
    ~~~~~~~~~~~~~~~~~~~~~~~~~
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    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
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    ~~~~~~~~~~~~~~~
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  • My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.

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    Just to double check you tried eveyrthing take a look at this link http://support.apple.com/kb/TS1398 .
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    i tried to fix screen rotation on my ipad 2 after upgrading to ios 7.  did the lock / unlock button, the on/off and even reset to factory settings... nothing works... do not know what to do... any suggestions?

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  • I have an apple trackpad that shows that it is connected to Bluetooth but it does not respond. I have tried restarting the computer and turning the trackpad off and on but it will not work. Anyone have any ideas on what is going on here?

    I have an Apple Trackpad that shows that it is connected with Bluetooth but it is not responding. I've tried restarting the computer, disconnecting and reconnecting and also turning the trackpad on and off but it simply does not respond. Does anyone have any idea on what is going on here?

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  • TS1398 I have been having network problems on my Ipad and I reset all network settings as advised in the article about problems connecting to networks.  Now my Ipad will not allow me to sign onto any network....it will not accept the passwords for any net

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    Some things to try first:
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    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
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    4. Go into your router security settings and change from WEP to WPA with AES.
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        •    Launch Settings app
        •    Tap on Wi-Fi
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    ~~~~~~~~~~~~~~~~~~~~~~~~~
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    How To: Workaround iPad Wi-Fi Issues
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    Another Fix For iOS 6 WiFi Problems
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    Apple's iOS 6 Wi-Fi problems
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    ~~~~~~~~~~~~~~~~~~~~~~~
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    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
    Troubleshooting a Weak Wi-Fi Signal
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    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
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    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
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    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
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    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
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    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

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    HI Everyone,
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    Avielofer wrote:
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    Avielofer wrote:
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