My ipad was restored on my mom's macbook. then i hooked it up to my computer renamed it etc. but i can't sign in to the itunes store it keeps bringing up her email address not mine. how do i switch it to mine.
my ipad was restored on my mom's macbook. then i hooked it up to my computer renamed it etc. but i can't sign in to the itunes store it keeps bringing up her email address not mine. how do i switch it to mine.
You can log out of the account on the iPad by tapping on the id in Settings > iTunes & App Store and then tap 'sign out' on the popup - you can then sign in with your account/
If you synced any of your mum's apps to the iPad from your her computer then they will be tied to her account, so only her account will be able to download updates to her apps
Similar Messages
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When I sign in to the iTunes store it keeps bringing me back to the prompt to sign in.
My son has an account also. When I try to sign in under my account the prompt to sign in keeps coming back with my son's ID in the prompt. Can we have more than one iTunes account on our computer?
I figured it out.
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I'm trying to enable automatic downloads in the iTunes store for iCloud and i keep getting an error "your computer is already associated with another Apple ID" but I don't know which it could be? I've tried to look under Manage Devices in my iTunes account and I can't find my computer. Is there any way to find out what Apple ID my computer is associated with on my computer and not thru iTunes?
Here's a compatibility guide by a 3rd party. I can't attest to the accuracy.
http://roaringapps.com/apps:table/tags/_a/index_tags/_a -
How can I remove my wife's email address and password from my app store account? I am trying to update apps and it won't let me use my info. My wife has an iPad and an account, some way the info got on mymipad.
You can log out out of the currently logged in account on the iPad by tapping on the id in Settings > Store and you can then log in with your account - but if any of your wife's apps are on your iPad then only her account will be able to download updates to those apps as they will be tied to her account.
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I purchased a new iPad and my old iPad went to my daughter. I have a problem though in that my iTunes account has been taken over by her email address. If I want to redeem a voucher on my account her email address appears. How do I correct this?
Did you take a backup in between taking the photos and deleting them ? If you did then try restoring to that backup (you will need to restore the whole iPad, you can't just do the Photos app) and they should be put back.
Backups and restores : http://support.apple.com/kb/HT4079
When you create new albums directly on your iPad and 'copy' photos into them you are effectively just creating pointers to the orginal photos, you aren't creating copies of the photos - so if you then delete the original photo you will also be deleting all pointers to and therefore be removing it from all albums that you've copied it into (you should have got a warning when deleting the photo that that would happen). -
when i send a text in iMessage the person receiving it gets it from my email address... how do i change that. and in message settings the receiving thing has my email and phone number but my phone number is gray and i can't click on it help
Hello Todd:
I had this very same problem when trying to activate iMessage and Facetime on my iPad. When I signed into my account, I actually wasn't even presented with the option of a phone number - notwithstanding the fact that I was contacting others (and being reached by others) by my phone number on my iPhone. Having both the iPad and the iPhone on, I kept trying to turn off and on both iMessage and Facebook in Settings on both my iPad and iPhone, hoping that that they would eventually sync. But this proposed solution by others was unsuccessful for me.
Then, I found out what the problem was: When my iPhone was activated, it automatically registered my phone number for contact purposes. I was using iMessage on my iPhone for quite some time without actually being signed into my Apple ID account. When another device - such as an iPad or iPod - is being used for iMessage or Facebook, you are prompted to sign into your Apple account, using your username and password. These two devices will not register your phone number as an option for contact unless your iPhone is signed into your Apple account as well. In other words: your phone number will not be synced.
Go into your "Settings" on your iPhone and click on "Messages". Scroll down and click on "Send & Receive" (which should be followed by your phone number). On the next page, you will be able to determine whether or not your iPhone is using the Apple ID for messaging purposes. (Note: This information applies for Facetime as well.) If it is using your Apple ID for messaging, than at the top, you will see "Apple ID: <your particular e-mail account>" in Blue text. However, if you are not using your Apple ID for messaging, than you will see the words: "Use your Apple ID for message". Even though below this you will see your phone number checked as the contact source, you will want to click the tab that says, "Use your Apple ID for message". Sign into your account (just as you must sign in for iMessage on your other devices), and just choose your phone number as the "Send & Receive" contact. (The option of the e-mail will be there too, but you don't have to check it. And later on, you can delete it as an option.)
Now that all of your devices are signed in using your Apple ID, the other devices should register your phone number as a choice. It may take a little while, however. What I did was sign out of iMessage on my iPad, and then sign in again. If the option didn't appear, I just went back and signed in again, and kept doing this until the option for the phone number appeared.
Again, this will work for Facetime as well. The solution is to sync your iPhone account with the other devices by using your Apple ID for messaging (and Facetime) purposes.
I hope that this works for you, Todd! ~ Brian -
When trying to sign in to the iTunes store I get the following message, "We could not complete your iTunes Store request. An unknown error occurred (5002). There was an error in the iTunes store. Please try again later." How do you resolve this? Has been going on for days now.
I started getting this message a couple of days ago.
Started a thread of my own before I saw your post. https://discussions.apple.com/thread/4660828 -
I gifted a ringtone to my sister that I purchased from the iTunes store, and it is on her phone, but we can't figure out how to get it moved to her ringtones. Can anyone help?
Edit > Preferences. Select the check box for Ringtones, this will add them to the listing in iTunes.
Not sure that really answers your question though. -
Why can't I connect to the iTunes Store on my new iPad??
Why can't I connect to the iTunes Store on my new iPad??
Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
I have used itunes forever, Sunday night when I tried to get into the itunes store an error popped up and said could not open; error code (-3212), How do I get back into the itunes store?
Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times. -
when i ask for Authorizeed computer i got the message " make sure your computer' date is set correctly and that it accepts cookies from the itunes stores " how can i solve this problem please .
Ok, so I just worked out that itunes communicates through your browser so it's a cookie in the browser not PC direct that fixes this. Bit of a convoluted route but for me it was IE>Internet setting>privacy>sites, then allow all activity from apple.com/itunes.
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I just received the following email.....Is this legit? Makes no sense.
Dear iTunes Customer,
Our records indicate that you have been using your AOL Username to sign in to the iTunes Store, App Store, or iBooks Store.
After March 30, 2015, AOL will no longer support your ability to sign in to the iTunes Store, App Store, or iBooks Store. In order to continue using store features, including the ability to access your previously purchased content, you must transition from signing in with your AOL Username to signing in with an Apple ID.
To make this transition, simply sign in once more with your AOL Username to iTunes on your Mac or PC. You will automatically be taken through a few short steps to complete the process.
When the process is complete, your new Apple ID will allow you to continue to purchase and download music, movies, TV shows, apps, books, and more. Additionally, your Apple ID will allow you to access other Apple services, such as iCloud and the Apple Online Store.
This transition does not affect any AOL services you may be using with your AOL Username.
AOL Usernames which have not been transitioned to Apple ID will permanently lose access to the iTunes Store, App Store, and iBooks Store after March 30, 2015. Apple will be unable to provide support for AOL Usernames which are not transitioned by this date.
To learn more about this transition, visit support.apple.com/kb/HT204268.
Regards,
The iTunes Store teamThe link that appears in the copy in the OP does not go to an Apple site, it is something to the effect of newitunes.com, whereas the text tells you it is an Apple support document.
However, if you take the text of the support document listed, I put it in my browser and it does lead to a legit Apple Support document about coverting. Convert your AOL Username to an Apple ID - Apple Support Seems this needs to be done by March 31, 2015, as AOL will no longer allow users to use their AOL identification. -
Why can't i connect to the itunes store on my ipad?
why can't i connect to the itunes store on my ipad?
Hello gtsowen,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Best of luck,
Mario -
What do I do when itunes will not let me sign in to the itunes store??
My itunes will not allow me to sign in to the itunes store. What can I do?
Start here: Can't connect to the iTunes Store, http://support.apple.com/kb/ts1368
Then here: iTunes: Possible iTunes Store errors, http://support.apple.com/kb/ts1424
And, if needed, here: iTunes: Advanced iTunes Store troubleshooting, http://support.apple.com/kb/TS3297 -
How can I convert a pdf file to an OSX.10 so I can submit a manuscript to the itunes store?
Perhaps you want to submit an "ePub" to iTunes?
If so then revisit the authoring files for the manuscript and go to ePub from there.
Getting to ePub from PDF is really rather awkward.
Lotsa "use me", "use me" software that purports to solve this; but, really, it doesn't.
So, again - - authoring files to ePub.
One example: use Word and Calibre.
Might groom with Sigil.
Pipe out the finalized ePub to iTunes.
Do the Snoopy dance.
Be well...
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