My iPad will not charge and every time I charge it. It comes up with the iTunes icon and I will not charge, it is not a new I pad and the same charger I use for the I pad I use for my I phone and it will charge. What is wrong?

What exactlyare you seeing on the iPad's screen ? If it's the iTunes icon and a cable then that means that it's gone into recovery mode - you will need to connect it to your computer's iTunes and you should be able to use that to reset it back to factory defaults and you can then restore/resync your content to it.

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HT1725 I bought a song off of the itunes store on my iphone but it wont play. I even tried to repurchase it but it says that I already purchased it. I have restarted my phone and turned it off but it still won't download or play. HELP!

I bought a song off of the itunes store on my iphone but it wont play. I even tried to repurchase it but it says that I already purchased it. I have restarted my phone and turned it off but it still won't download or play. HELP!

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your phone and re-download it via the Purchased tab in the iTunes store app on it, or the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

I have installed iTunes on my new windows 7 dell laptop every time I start it it comes up with an error saying itunes has encountered a problem and it closes ? any answers have tried command prompt reset and it has not resolved it also un/reinstalled

I have installed iTunes on my new laptop OS Windows 7. I have two iphones, a 3rd gen nano and an ipod classic.
Since the install yesterday I keep getting an error message which itunes has stopped working A problem caused the program to stop working correctly. Windows will close the program and notify you if a soluion is available.
I have un and re installed and followed a command promt reset.
I still have the problem. Any ideas?

Ok. So I created a new account and iTunes did work. I went back into my original account and tried again and just to be more clear, after I open iTunes it asks me to accept or decline the agreement, I do that, then it says "updating library", and then one all the bars are full it closes and says "iTunes has encountered a problem and needs to close."
okay, let's start working through the user-account-specific causes of this message.
one possibility is damaged itunes preference files in the user account in which you're getting the crash. (there's a different set of those in each different user account, which is how we can get crashes limited to a single user account.)
if that is what is going on, we can often get past this by rebuilding the preference files in the account that is crashing. for the preference files rebuild technique, see my reply to kusma in this post:
b noir: Re: iTunes 7.0.1 crashing

Hi, I have downloaded itunes on windows 7,when I click on the itunes icon on my desktop nothing happens,it does not open itunes,can anyone help me with why it does not open or know how I can open itunes,thanks.

Hi, I have downloaded itunes on windows 7,when I click the icon on my desktop nothing happens,does anyone know why itunes does not open?

If you only changed the name of your ID rather than creating a new ID, just go to Settins>iCloud and tap Delete Account then sign back in with the new name. (Deleting the account from your phone does not delete it from iCloud. Your data will be synced back to your phone when you sign back in.)
If you created a new ID, you'll have to go to Settings>iCloud on your phone and turn all data you are syncing with iCloud (contacts, calendars, etc.) to Off. When prompted choose to keep the data on your iPhone. (If you are syncing iWork documents with iCloud, also open your iWork apps and turn off iCloud syncing and choose to keep the documents on your phone.) After everything is turned off, scroll to the bottom and tap Delete Account. Next, set up a new iCloud account using your other ID, then turn syncing for your data (contacts, etc.) back to On. When prompted, choose Merge. This will upload the data to your new account.
You won't lose any photos in your camera roll or photo library. If you have any photos in your photo stream that are over 30 days old that are not in your camera roll or saved on your computer, be sure to save these to the camera roll before deleting the account. To do so, open the photo stream album on your iPhone in the thumbnail view, tap Edit, tap all the photos you need to save to select them, tap Share, then tap Save to Camera Roll.

My iphone 4 switches off unexpectedly and does not charge properly every time

My iphone 4 turns off unexpectedly and does not charge properly every time. Can anyone help

Hey bigstu29,
Thanks for the question. To completely isolate the issue, you may want to follow these steps:
Will not turn on, will not turn on unless connected to power, or unexpected power off
- Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
- Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion.
Learn about LCIs and corrosion.
- Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
- After at least 15 minutes, if:
               - The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
               - The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
               - Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
- If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
               - If the display turns on, go to step 4.
               - If the display remains black, go to next step.
- Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to
restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
- If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
For additional information, see this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thanks,
Matt M.

I am updating iphoto 9.1 to 9.3 and every time when I clicked for update aps store asked to open it in the account where you purchased. I am using the same account and its available in the purchased item of this account. Can someone resolve this problem.

I am updating iphoto 9.1 to 9.3 and every time when I clicked for update aps store asked to open it in the account where you purchased. I am using the same account and its available in the purchased item of this account. But in my purchased item library it indicates that you update iPhoto. I am not sure which account the aps store asking. Can someone resolve this problem.

Contact App Store support. They're the folks who can help with Account issues.
Regards
TD

Hi i have an ipod 4 and i have a wall charger but every time i try to charge it it says "charging not supported with accessory" can i do anything to fix it ?

Hi i have an ipod 4 and i have a wall charger but every time i try to charge it it says "charging not supported with accessory" can i do anything to fix it ?

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Please help me. My YouTube app will not work. Every time I open it says 'cannot connect to youtube'. I have searched for help and tried resetting my settings and rebooting my ipad2 but nothing has solved the issue.

Please help me. My YouTube app will not work. Every time I open it says 'cannot connect to youtube'. I have searched for help and tried resetting my settings and rebooting my ipad2 but nothing has solved the issue.

Yes, I am connected to the Internet through my wifi. Everything is working fine with the e eption of youtube. I have reset all Internet settings and have tried synching to iTunes followed by rebooting. This is all the advice I have found although none of it has been helpful.
Has anyone else encountered this problem?

My iPhone six will not take my passcode to unlock it and every time I tried it it disables it for an hour. Hel

I set up a passcode earlier today on my iPhone six. I used it several times now my phone is not excepting the pass code and every time I try to use it it disables my phone for an hour. I have no idea how to reset it if it does not give me an option

If the passcode is not working, then you must not be remembering it correctly. Once the device is disabled, you will need to restore it to get it working. See the instructions in this support document. iOS: Forgot passcode or device disabled

HI ALL SINCE TWO DAYS I AM DOWNLOADING VIBER BUT I AM NOT HAVING MY ACCESS CODE AND EVERY TIME I DELETE THE APPLICATION AND DOWNLOADING IT AGAIN BUT ALWAYS THE SAME RESULT PLEASE I NEED YOUR HELP FOR THE ACCESS CODE.MY PHONE NUMBER IS 0022996969896.THANKS

HI ALL SINCE TWO DAYS I AM DOWNLOADING VIBER BUT I AM NOT HAVING MY ACCESS CODE AND EVERY TIME I DELETE THE APPLICATION AND DOWNLOADING IT AGAIN BUT ALWAYS THE SAME RESULT PLEASE I NEED YOUR HELP FOR THE ACCESS CODE.MY PHONE NUMBER IS 0022996969896.THANKS IN ADVANCE

try this website this should help you http://helpme.viber.com/index.php?/Knowledgebase/List/Index/1/iphone

I have a iphone 4s and its stuck at the apple logo to comes up then fades away and every time i try to restoring with iTunes it gives me a 4013 error i changed the charging port/dock and the battery ive also used a different computer and cable

i have a iphone 4s and its stuck at the apple logo to comes up then fades away and every time i try to restoring with iTunes it gives me a 4013 error i changed the charging port/dock and the battery ive also used a different computer and cable

See: http://support.apple.com/kb/TS3694#USB
However, the most likely reason is your self-repair of a device that is only factory repairable broke something. Note that Apple does not sell replacement parts, so whatever parts you used were not made by Apple's supplier and are of questionable quality.

I am trying to backup my iPad and every time I do it says my computer is not authorized to backup purchased items and I need to authorize the computer. The computer is authorized. how do i fix this?

I am trying to backup my iPad and every time I do it says I need to authorize my computer...it is authorized...

I am having a similiar problem. I did not ever have the problem with Lion and my 4gen iPad.
I allowed the Mavericks update just about the same time that AppleCare put a new Motherboard in this computer, so I don't know if either of those has anything to do with this or not? (4 year old MBP 17 dual i7)
But now when I reboot my MBP, it tells me that this computer is not authorized to play, sync, etc.. with my iPod (or iPhone) and asks me for my password. With I enter it, I get a message that says "This computer is already authorized". I have 4 Apple ID's and it asks me to enter that information for every single one and then tells me that the computer is already authorized.
How can I enter this ONCE and make it stick?
Thanks,
Kirk

Hi, i bought a ipad2 3mos. ago and every time i full charge it to 100%, i only get around 4 to 6hrs. out of it! our friends from Apple said 9 to 10hrs. is there any way this could be remedy? hope you guys understand getting short handed by 3 to 4hrs.

Hi, i bought a ipad2 3mos. ago and every time i full charge it to 100%, i only get around 4 to 6hrs. out of it! our friends from Apple said 9 to 10hrs. is there any way this could be remedy? hope you guys understand getting short handed by 3 to 4hrs.

It depends on how you are using your iPad. If you are streaming videos or music, or playing interactive games which require internet access a lot, you may not get a full 9 hours from your battery. In addition, have you closed unused apps? To do so, double tap your home button to bring up the Task Bar (most recently used apps). Hold your finger on any of the apps on the Task Bar until they all start to jiggle and you'll see a sign on the upper left corner of each app. Tough the to fully close them.
Finally, location services, push for mail and it's frequency can have a dramatic effect on battery usage. Turning them off, as well as not using your screen at 100% will help reduce battery usage.

My macbook is loaded with microsoft work and every time I try and open the program I get an error reading and it will not open. Powerpoint and the other applications still respond!

my macbook is loaded with microsoft word for macs and every time I try and open the program I get an error reading and it will not open. This is what it says:
The application Microsof Word quit eunexpectedly. Powerpoint and the other applications still respond!

The joys of Microsoft!
Maybe the preferences file is corrupted. You should be able to find the Word preferences file in the folder:
your user name/Library/Preferences
Its name is com.microsoft.Word.plist
I suggest you drag this another folder and try Word again.
If that doesn't work then you might find clearing the cache files will fix the problem. You can do this manually but I never bother. Instead I use a program like Snow Leopard Cache Cleaner (shareware) or Onyx (free). These programs do lots of other maintenance jobs so it's worth having at least one of them.
Bob

Just recently getting error message when downloading podcasts. Says "The iTunes Library file cannot be save. You do not have enough access privileges for this operation." Doesn't happen every time. Using Windows 7. What can I do?

Just recently getting error message when downloading podcasts. Says "The iTunes Library file cannot be save. You do not have enough access privileges for this operation." Doesn't happen every time. Using Windows 7. What can I do? The files seem to be there but I don't know if they are being backed up to cloud.

Hi, DickmoAZ.
Thank you for visiting Apple Support Communities.
This sounds like a permission issue most likely with the iTunes Media folder. Here is an article that will help you troubleshoot this issue.
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/ts1277
Cheers,
Jason H.

My iPad will not charge and every time I charge it. It comes up with the iTunes icon and I will not charge, it is not a new I pad and the same charger I use for the I pad I use for my I phone and it will charge. What is wrong?

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