My ipad won't accept my passcode and says "contact itunes" which doesn't work.

My ipad won't accept my passcode and says connect to itunes.

Is your iPad recognised by your computer's iTunes when you connect it to your computer ? Resetting a disabled device : http://support.apple.com/kb/HT1212
If it's not recognised then do you have the latest iTunes version installed on your compute ?
Device not recognised on a PC : http://support.apple.com/kb/TS1538
Mac : http://support.apple.com/kb/TS1591

Similar Messages

  • HT1420 Hi all, when I try to purchase items in a game on my iPad it comes up with a message saying contact iTunes support to complete this transaction? What does this mean and why is it doing this?

    Hi all, when I try to purchase items in a game on my iPad it comes up with a message saying contact iTunes support to complete this transaction? What does this mean and why is it doing this?

    It means exactly what it says:
    Contact itunes support
    It is saying this because you need to contact itunes support.
    Have you considered doing what it told you to do?  contact itunes support

  • Whenever i try to buy tokens in Top Eleven game , i window appears and says contact iTunes support ?

    Whenever i try to buy tokens in Top Eleven game , i window appears and says contact iTunes support ?
    For your information :
    Am using german store and am living in sultanate of oman
    Am using iphone 5
    Software 6.1.3

    Do exactly what it told you to do, contact itunes support

  • I just updated to iOS 7 on my iphone 4 and now my iTunes Store doesn't work. The App Store works fine, but the iTunes comes up blank whenever I touch the icons. It doesn't even seem like it loads at all. Can anyone help?

    I just recently updated the software on my ihpone 4 to the iOS 7 and now my iTunes Store does not work. All of my other apps work perfectly fine except iTunes.  Whenever I open the app, the icons for music and movies and tv shows come up, but when I touch them, nothing happens. The screen is just blank. And I already tried updating again, updating iTunes on my computer, turning my iphone off and on, and resetting my ihpone, and nothing works. Can anyone help?

    I searched this site for ios 7 and itunes store and found numerous others with the same problem, and several suggested solutions. One said that they had blocked all cookies and that was apparently the problem. I had done the same thing - blocked all cookies. So I set cookies back to "third parties and advertisers" and that solved the problem. Now the itunes store is working. 

  • TS3297 I cannot open my itune - shows Error 7 windows error 193) and say reinstall itunes which I then cannot do due to the error - please anyone help?

    Having trouble accessing iTunes on my computer - Message keeps saying    'Error7 (Windows error 193) iTunes not installed correctly. Please reinstall iTunes'  - I have tried this but I cannot as keeps coming up with error message - I havent changed anything on the computer just tried to plug in my iphone5 this morning - please can anyone help me in the simplest of terms please.

    Hey there Px13,
    It sounds like you are getting an error message after a recent iTunes update. I recommend the troubleshooting in the following article named:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Check for .dll files
    Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    Uninstall iTunes and all of its related components.
    Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
    Re-download and reinstall iTunes 11.1.4.
    It will involve uninstalling iTunes and its associated applications. The links in the article will walk you through uninstalling them all.
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • HT4009 I am not able to purchase in app purchases, an alert appears and says contact iTunes sopport

    I can't purchase in app purchases

    Contact iTune Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • How can I view my app purchases when it keeps sending me to iTunes which does not work on my iPad and yet shows activity?

    I Just received a receipt from the App Store. It was for opening one section of a game when I had already bought the full game. I went to the bottom to check on my purchases. It took me to the App Store for view history. I entered my Apple ID and then it switched me to ITune which doesn't work on my iPad! And yet it showed activity in ITunes. A few months ago I had a purchase show up that I didn't make. I contacted the developers because I love their new products so much and wanted to see if it might be a bug in their system because the confusion was within their games only. I would REALLY like to view my APP STORE history but it only lets me get to the part where you can open the apps that are showing. Is their a way to view my full APP history, with dates, money spent etc? I would love to know how to get there. Thank you, Diane Maya

    Pay attention to the numerous posts on this tonight.....try again tomorrow.
    GB

  • My IPAD won't accept my wi-fi password. I have tried resetting all settings and network settings but still won't accept it. Can't download to new version of IOS either, says software update server could not be contacted.

    my IPAD won't accept my wi-fi password. I have tried resetting all settings and network settings but still won't accept it. Can't download to new version of IOS either, says software update server could not be contacted.

    Yes I have put in the correct password, its all numbers so can't get it wrong really.
    It has connected before as has my iPod and that won't connect either. I have checked that they aren't on the blocked list of the wi fi. Managed to download the new version of iOS and that hasn't made a difference.
    I have the wi fi plugged directly into the computer rather than the booster hub as the computer won't connect to it when its in the hub. I did get the iPad to connect to the internet when it twas in the hub but once I upgraded the iOS it won't accept the wifi password in the hub either.

  • HT2101 My iPad won't accept new bookmarks in safari.

    My iPad won't accept new bookmarks in safari.

    Try a reset: Simultaneously hold down the Home and On buttons until the iPad shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the iPad back on using the On button. In some cases it also helps to double click the Home button and close all apps from the tray before doing the reset.

  • TS3899 I have had to change yahoo email password  &security question but now my iPad won't accept them so I can't

    I have had to change my yahoo mail account password. & security question  it works fine with my desk  top computer but my iPad won't accept it
    Any ideas

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Setting Up An eMail Account
    http://support.apple.com/kb/ht4810
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • Email send/receive suddenly doesn't work ; can't change email settings as BB phone won't accept valid username and password -- what to do?

    email send/receive suddenly doesn't work (as of September 24th); I can't change email settings (one suggestion from tech) as BB phone won't accept *valid* username and password -- what to do?
    I understand from a support note that if I keep trying my password/username combination, my BB will eventually delete all data!
    I can't understand this. I'm completely lost now. I can't remember what I've done or tried to do. A plethora of usernames and passwords is swimming in my head.
    Thanks for any hints. I have always loved this BB Bold and have never had any trouble with it.

    But the real question is why for the past year did the passwords work and then all of the sudden after this anomaly the disk password doesn't work?  I'm not 100% sure of what my configuration was, but I know that most of the time it required one password -- supervisor, and occasionally it asked for 2 -- disk password as well I believe.  This may have been related to the Password on Restart setting I think -- asking for the disk password on cold vs. warm boot.  But I know both were exactly the same.  But after this incident only the Supervisor password worked.

  • Been using an ipad 2 without passcode for quite some time. While upgrading to ios 7, I enabled Find Iphone on the Ipad. It asked for passcode and I gave one. Now I forgot it.

    Been using an ipad 2 without passcode for quite some time. While upgrading to ios 7, I enabled Find Iphone on the Ipad. It asked for passcode and I gave one. Now I forgot it. Connected it iTunes (on my windows 8 system) with which I sync and that too required an update as old version of itunes cannot read ios7. Problem is itunes does not want to get updated. Some vague error on not having right to write a file in ProgramData folder wheras as an admin i have full rights. Next I downloaded the install file from itunes site - no luck it would not install. Then I tried to remove itunes - it does not want to go. Am at wits end... Is the option only to restore it as a new Ipad?

    Place the iPhone into recovery mode and restore the iPhone with iTunes on your computer.
    http://support.apple.com/kb/HT1808

  • I can't log in to my computer. It won't accept any names and passwords from any accounts.

    This is my work computer, and it started 3 days ago. It won't accept the name and password of any account in the office, except for the localadmin log in. That works just fine. I have tried all the basic troubleshooting like restarting, unplugging the computer, unplugging the network cable. Doesn't help. The login screen shakes like I typed in the wrong password.
    It is connect to a network with other macs and PCs. We use Windows Small Business Server 2003, I don't know if that has anything to do with the issue.
    Today the problem also started affecting a Mac Book Pro, which is also connected to the network.
    Is there an update we are missing? What's going on?

    Are you authenticating to an Active Directory server? If so, that's where the problem is.

  • I bought my iPad in USA. It was set up over there.i live in Ireland.when I try to buy from apple store it doesn't accept my details and says I must put in my USA address.can this be changed?

    I bought my iPad in USA. It was set up over there.i live in Ireland.when I try to buy from apple store it doesn't accept my details and says I must put in my USA address.can this be changed?

    Walk it into the nearest Apple Store there in Ireland, admit you purposely avoided buying it there, and ask them to help you sort it out. I'm sure they'll be happy to service your overseas purchase.....

  • My iPad won't let me type and has a black square around and thing I touch

    my ipad won't let me type and has a blck square around anything I touch. Have done everything online so far...

    Your Users Guide has a whole chapter (at the end) devoted to what you do when things aren't going well, generally following the sequence of
    Restart - red slider, then boot up again
    Force Quit apps - either via Sleep/Wake followed by Home, or via Recents Tray
    Reset - hold Home & Sleep/Wake to force reboot
    Reset iPad Settings - Settings > General >Reset
    Erase All Content -   same as above
    Restore iPad Software - iTunes or iOS 5 equivalent
    You start at #1 and work your way through until the issue you're seeing goes away. If you get through all of the steps and it still doesn't work, you're pretty much out of gas and have to start talking to Apple.
    So, firs thing to try? Just power it down and then restart. If that fixes it, great; if not, move along and try the rest of the steps in order.

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