My IPAD2 failed to download ios 8 via wifi and itunes

I tried to download IOS 8 via wifi and I got an error message that the download failed.  I tried to download via ITunes and got the error message network failure. I did this numerous times both ways.  My Iphone 5S downloaded fine via wifi.

I have similar problem on an iPad. I have FIOS with 83 meg download speeds. According to apple my download will take 32 hours. They are having a problem and are not addressing it. This is the third day I have been getting this problem. How do we get apple to tell us what is going on. I am willing to cooperate but need to know what to do.

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