My ipad2 won't accept my apple password for new app install. I've tried several time and get a pop up "unknown error". Help?

My ipad2 won't accept my apple password for new app install. I've tried several time and get a pop up "unknown error". Help?

Sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try again.

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