My Ipd Nano 6th generation isn't recognized by my computer or iTunes. I've followed all the troubleshooters and have uninstalled and reinstalled iTunes numerous times. I've checked for legacy software under device manager but I keep getting error 10.
My Ipod Nano 6th generation is no longer recognized by iTunes & my computer. I did all troubleshooting steps. After checking for changes and reinstalling legacy software in device manager I keep getting an error 10 message (device can't start). My device is charging when I plug it in and is otherwise still functioning normally. Can anyone help me please?
Universal Serial Bus controllers
Intel(R) ICH9 Family USB Universal Host Controller - 2934
Intel(R) ICH9 Family USB Universal Host Controller - 2935
Intel(R) ICH9 Family USB Universal Host Controller - 2936
Intel(R) ICH9 Family USB Universal Host Controller - 2937
Intel(R) ICH9 Family USB Universal Host Controller - 2938
Intel(R) ICH9 Family USB Universal Host Controller - 2939
Intel(R) ICH9 Family USB Universal Host Controller - 293A
Intel(R) ICH9 Family USB Universal Host Controller - 293C
USB Composite Device
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
I'm not sure if it charged when I hooked it up to my roommate's computer, but it definately didn't register either. If I put it on the dock it plays so the port is fine, but that still doesn't help me sync it to my computer.
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See this troubleshooting article that addresses the symptom you're encountering:
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