My iPhone 3gs backed up to the iCloud just fine, but my new iPhone 5 gives me an error and says to turn off airplane mode or use wi-fi. It is connected to my wi-fi and airplane mode is off. It can see the internet just fine. What gives?
I backed up my iPhone 3GS to iCloud. Activated my iPhone 5 and restored it from iCloud. But iPhone 5 will not backup to iCloud, only to my MacBook. When I try to turn it on on the phone it gives me an error that I must turn on Wi-Fi or turn off Airplane mode. Wi-Fi is on an the phone is talking to the internet just fine and airplane mode is off, but I still get the error. Is this a known problem?
You mean take the cover off of the iPhone, to look inside? I'd recommend against it. Even with warranty expired, you might qualify for an out-of-warranty service, which for 3GS is $149.
Other than that, any repair/service options are going to cost money. You might want to see if a wireless carrier will let you get a new contract & phone.
Out of curiousity, you're just using at as, basically, an iPod Touch, if there's no cell provider? Did I understand that correctly?
Similar Messages
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Dear wise & wondeful people:
How can I get missing contacts, notes, calendar dates and reminders that are just on my old iphone onto the iCloud for transfer to my new iPhone upgrade? Half of my contacts, notes, ect. were on my iCloud so have happily moved to my new iPhone but the rest are completely resistant. For example, on my iCloud I have 14 missing contacts starting with the letter A alone, however they are happily viewable on my old iPhone 4S and won't budge over into the iCloud.
There are also 3 notes missing yet still acessible on my onld iPhone 4S, the list goes on.
Your help would be most appreciated. Thank you so much.
BCHRHi BCHR,
If you are having issues transfering your content from your old iPhone onto iCloud so it can be transfered to your new iPhone, you may find the following articles helpful:
iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device
http://support.apple.com/kb/HT2109
iCloud: Troubleshooting iCloud Contacts
http://support.apple.com/kb/TS3998
iCloud: Troubleshooting iCloud Calendar
http://support.apple.com/kb/TS3999
iCloud: Notes overview
http://support.apple.com/kb/PH12081
Regards,
- Brenden -
How do I edit the iCloud account information on my new iPhone 4?
How do I edit the iCloud account information on my new iPhone 4? I changed in on the iCloud web site, but it still has the old email address on the phone. The address is not able to change...am I missing something?
Also, the first time I started the phone, I put my email address instead of my son's address, now when I try to set up iMessage, it asks for my password associated with my address and not my son's address.Yes...I tried that and It did work...Thank you.
Now the other item...iMessage still have my email address and I want my son's address. I have the iCloud registered with his address, I have not found where I can edit that. -
after trying to remember my new pass code and failing, my iphone disabled and is now telling me to connect to itunes, ive done that and tried instruction to restore from back up however when i do that i get an error msg saying that i need to turn off the app find my iphone to b able to restore, i cant do that tho because i cant use my phone and i dont see app on my computer on itunes either???what do i do >??
This the Activation Lock. Read here: http://support.apple.com/kb/HT5818
The only way is to login to iCloud with your computer browser and wipe the iPhone.
If you can't then you have a brick, Apple won't help and AL cannot be bypass.
https://www.icloud.com -
Want to transfer music to iphone without backing it up with old acount or seting as new iphone
it is also the new itunes version if any idea please help.
I finally figured out how to do this. I turned off iMatch on iPhone and iMac and then synced library. A little over half done. Now I will finally be able to listen to my entire library bypassing flawed iMatch. I estimate about 1% of my library had problems.
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please help me in restoring my device to old default version !!!!!!!!!!!!
Installing an earlier iOS version after a later version has been installed is not supported.
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i upgraded my iphone5 to ios7 when it got broken i backed up on iCloud before i got a new iPhone 5 now I want to restore the back up at the start up page and as iphone5 originally come with ios6 it is saying that my back up data isn't compatible
thanks for your reply but if i upgrade the new phone to ios7 I will have to erase the Iphone to start again in other to get to the page where I have to chose restore from icloud, wont this process reverse the operating system back to ios6 or is that another way to restore other than erase and reinstall. pls help
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I changed my Apple ID two weeks ago and I accidently forgot to sign out of my iCloud on my iPhone 5C. Now it wont let me change the iCloud ID to match my new Apple ID. How do I change my iCloud ID even though it is asking for the old ID?
If the old ID is an earlier version of your current ID, temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iPhone when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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i have changed the apple ID (email) but on my iphone , the icloud is stil asking me to log in whit the old email.And it is poping-up on every 10 seconds.I never used icloud, and i dont want to use it.I just dont know how to disable the icloud.
If you see that pop up you enabled icloud. Whether you want or do not want now to use it irrelevant until you actually disable activation lock.
In order to do that you have to change your apple id back to do that just long enough to sign in and back out. System will ask you to verify, don't.
Just sign in on the prompt you getting and then logout. Once done, change apple id to what you have now and verify. Then decide if you want to
use icloud (who does not want to be able to track their phone if lost or stolen). -
Some please help me. I tried to re start my iphone 4, but it went something wrong. instead of it turned black and tunred on again. it like a gray color. When i took out my card i can see the light inside it. what should i do turned it back on again..
At the AT&T store. Tried using iCloud but only 120 songs were transferred and when I access my iTunes account now it only shows 120 and not the 450 anymore that I purchased on my old phone. Tried to sync again from the phone to iTunes and it still not working.
I purchased everything under the same apple ID account I called apple support and spent almost 2 hours with tech support for assistance and we got disconected and they never called me back.
I'm at the point where I'm about to never purchase anything anymore from apple go to another company retrieve every single charge made on my bank account from iTunes and file a law suit against the company. It's being a week that I called for assistance and no one called me back to help me with this matter even after I responded a survey with a complaint about not getting a resolution to my problem.
If you could please help me I will appreciate, I'm out of the country now and can't stay on the phone for a long time.
I need to sell my old phone but as right now besides all my bank statements the old phone is the only evidence that I purchased the songs. -
hi i just got a brand new iphone 5s i connected to itunes to restore all my data from the previous phone. when all the back up is finished i still cant use the phone as it ask me to restart again.... dont know what to do i tryed to restore 3/4 times but again when the restore is completed i still can't use the phone????
Replacements via Apple tech support are usually refurbished units, not new stock, though none of us here can say with certainty what you will receive. But you will not be able to tell the difference between new stock and a refurbished unit, and refurbished units generally go through more extensive testing than do new units, so getting a refurb may well be better than getting new stock.
Regards. -
So I accidentally deleted the iCloud Tabs in Safari on my iPhone. Is there a way to get it back so I can view what tabs are open on my Macbook?
Quit Safai (double tap the home button, hold the app icon until it wiggles, tap , double tap the home button gain)
Settings > iCloud > Turn off Safari > Delete from phone then turn Safari back on -
Under the iCloud portion of settings on my iPhone, I have always gotten the message "account not verified". The email matches and is in fact the same for my accounts on iCloud and iTunes. Has anyone had this problem, and how have they resolved it?
Hello megalina23
You need to verify the email address associated with the Apple ID. Check out the article below on how to do this.
Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/HE68
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I cannot get apps I purchased now sitting on my pc onto my iphone. They were there before I upgraded to 6.0.1. I backed them up on my pc and I can see the apps are all there. But after syncing they still don't appear on my phone.
You may have to try deleting all the music from your phone (by going to Settings>General>Usage>Music, swipping All Music and tapping Delete), then sync it all back on with iTunes in order to fix this.
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I just bought a brand new iPhone 5s and a huge problem is that when i try to sync my music to my iPhone 5s, under the music tab it says that i can only access my music via iCloud. is there anyway to sync your music from your computer?????
The ! sign before the song means that the actual song is no longer on your computer and/or iTunes library.
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