My iPhone 4 has just shut down. Rang the phone then vibrated for 2 minutes bank screen, will not turn on, also tried charging and will not charge. Any suggestions
my iPhone 4 has just shut down. Rang the phone then vibrated for 2 minutes bank screen, will not turn on, also tried charging and will not charge. Any suggestions? I did download a ringtone app and went on to iTunes to sync!.
Try charging the iPhone via a wall socket for at least 30 minutes then try a reset by pressing and holding the sleep/wake button and the home button for 20 seconds (maybe longer) until the Apple logo appears, ignore the red slider. Then turn back on. You won't lose any data doing the reset.
Similar Messages
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my Iphone 5 got stuck when I did rest all Settings in my iphone 5 and my iphone do not restart or shut down. The phone do not have the ability to shut down.
Did you try to press and hold the home and sleep button for about 10sec, until the Apple logo comes back again? You will not lose data by resetting the device.
If this does not work, try connecting in recovery mode, explained in this article:
If you can't update or restore your iOS device -
Since updating to iOS 6.1.3 on my iPhone there have been odd sim card messages, and now my wifi button in settings is not accessible and turned off. Also huge battery and data drain. Any suggestions?
Hi imobl,
Thanks for your response, I forgot to add that the five 3uk sims we have in use, I have tried all of them none of them are recongnised non of them have pin codes, I even purchased four more sims Tmobile (original carrier) Vodaphone, 3 and giffgaff. -
Hi I have just gotten a old Ipad 2 to use, wich has a problem. It just shuts down for no reason. then it s difficult to turn it back on. anyone know about this problem
Make sure it's charged.
Try a reset. Hold the Sleep and Home button down (together) for about 10 seconds until you see the Apple logo. Ignore the red slider. -
My iphone5 has been glitching. Shutting down randomly and only working on certain chargers. Also the battery dies fast. Decreasing rapidly within hours. Even when barely in use and with no apps open. I need help! Please give me feedback! Thanks you
Some iPhone 5's had defective batteries. See if yours was one of them: iPhone 5 Battery Replacement Program - Apple Support
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Please please help! I'm a college student taking finals. Need it fixed asap
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 3
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 4
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 5
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 6
Boot in safe mode. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 6.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 7
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 8
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 9
Repeat Step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 10
This step applies only to older Macs (not current models) that have a logic-board ("PRAM") battery. Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a boot failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 11
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
My iPhone 5s has just shut off and won't turn back on. Please help?
I was just chatting on a app and the phone just froze, went to a white screen with the apple trade mark. Then it completely shut off and wouldn't turn back on. I tried charging it and it still won't turn back on.
Thanks for the advice but I've tried this it hasn't worked. I've held down both buttons together for more than a minute. Do I have to hold them down longer than this?
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My laptop has just shut down and won't power up
I have a MacBook Pro laptop. When I turned off the alarm it just went black. I tried to restart it but it was unresponsive. After 2 hours I was able to restart it but it has since been randomly blacking out or parts of the screen will be blacked out.
The startup disk may need repairing ...
Restart your Mac while holding down the Command + R keys. From there you should be able to access the built in utilities to repair the startup disk if necessary, or restore OS X using OS X Recovery
Be aware, OS X Recovery requires a high speed broadband connection. -
I updated my iPhone 5s to 7.1.2 yesterday, and I now cannot input my PIN number. The screen says i need to input my Apple Id and then my Icloud Password. The phone cannot accept these inputs because I can't switch it on because the PIN number cannot be put in ????????????????????????????/
Why not just sign in with your Apple ID and password?
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I apologize if this has been covered, but I can't find it if it is ...
When I run Photoshop CS3 on my laptop I can work on an image for 5 or 10 minutes or so and then it just shuts down! I don't even get an error message!
On my desktop machine I have no problems at all.
Any suggestions?
The laptop configuration is:
Dell XPS m1530 - Windows Vista SP1
CPU : Core2 Duo 2.6Ghz
Memory 4gb
Hard drive : 180 gb with 124 gb freeGraphics editing (or video editing or some games) really make a computer work hard
Do you have a system monitor that shows the internal temperature?
I know that over in the Premiere forum there are sometimes discussions of adding extra cooling... easy to do with a desktop case, but even for a laptop there are devices which sit under a laptop with built-in fans to suck the hot air down and out of the laptop and then out the sides of the device -
My iMac has been shutting down abruptly
My new iMac has been shutting down abruptly the past week and after that I have to wait several minutes to try and see if it will turn on. At first I thought it was overheating, but even after being on less than an hour it shuts down. Does anyone know the reason why this is happenig? Oh, and I was just browsing on the internet, there were no weird programs runnig and the anti virus scan says it's clean.
Back up all data immediately as your boot drive may be failing.
This diagnostic procedure will query the system log for messages that may indicate a hardware fault. It changes nothing, and therefore will not, in itself, solve your problem.
If you have more than one user account, these instructions must be carried out as an administrator. I've tested them only with the Safari web browser. If you use another browser, they may not work as described.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'GPU D|I/O|nspace-h|n Cause: -|timed? ?o' | tail | open -ef
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that. -
Just updated my 4S to iOS 6 - it shut down after the instait showed a "connect to iTunes" icon.
Just updated my 3GS to iOS 6 - it shut down after the install - then it showed a "connect to iTunes" icon.
iTunes said the phone was in recovery mode & needed to be restored. Clicked "restore" in iTunes & get "iTunes is restoring the software on this iPhone" - didnt work - came back to showing the "connect to iTunes" icon.
Have repeated the process twice now - same result - "connect to iTunes" icon displayed on the phone & iTunes says the phone is still in recovery modeSee Here > http://support.apple.com/kb/HT1808
Be sure to Follow ALL the Steps.
Some Users have reported that as many as 8 or 9 attempts were necessary Before success. -
I recently got an iPod touch in December. Today it was working just fine than it just shuts down in the middle of the day. Any explanation why it would do that?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Hi, i cant get my iphone to turn on after the wrong password was entered a number of times. Now it has just shut down. how can i get it working again?
ive had this problem. i hope you have your phone backed up on your computer or something.
while its completely off, hold the home button and plug it into your computer in itunes it will say itunes has found a iphone in recovery mode press restore and there. your gonna have to restore. -
Apple has a problem and the cant solve it. I had some very important call but this new iphone just shut down on me and wont turn on i tried everything u can find in apple support nothing works for me. Anyone know what i can do?
I would instead say you have a problem since nearly all IPs work as advertised. IF you do have a bad phone, take it into an Apple store and get a replacement. Hope you didn't jailbreak your phone though as Apple probably will tell you, you broke it, you fix it.
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