My iphone 4 is not in service its deactivated the home button doesnt work and the front screen is cracked can i get a new iphone 4 for free
my iphone 4 is not in service its deactivated the home button doesnt work meaning theres tape to keep it in its place, and the front screen is cracked can i get a new iphone 4 for free. what should i do.
Take it to Apple for an out of warranty replacement for $149US.
Similar Messages
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dropped my iphone and now home button doesnt work and will not charge.lower third of it seems not to work.i assume it's had it.what will i lose off it?
rbrook0113 wrote:
I know any device could malfucntion but if it costs $40,000 to buy you could at least warn someone of the possible malfuctions. It makes the company look bad when a large amount of your devices act up and you "cant help them" if they dont pay extra. Im just saying.
Sorry but that makes no sense at all. How can they possible know what things will possible malfunction on your device? Anything that they think is highly likely to malfunction they would have addressed in desiging and manufacturing the device in the first place, during development. They've made and sold many millions of iPhones, and many of them have lasted years without any problems (I know, I've owned such iPhones personally). So how could they possible know if yours was any more likely to develop any issues than any of those other trouble free ones?
It's hardware - stuff sometimes breaks randomly. No amout of money ever guarantees or even reduces the likelyhood of random product failures.
Take it in to Apple and see about getting it fixed. -
i have a iphone 8g and the lock button doesnt work and i forgot my password and i was wondering if anybody can help me??
You will need to restore your iPhone, take a look at this link, http://support.apple.com/kb/HT1212
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My iphone home button stopped working and the phone started getting hot. The camera also fogged up. What do I do?
I'm guessing it's a hardware problem. Your best option is to go to an Apple Store as soon as you can to try and sort this all out. While you're waiting to go visit an Apple Store, however, I'd imagine you still want to use your phone. To circumvent your hardware button problems, try enabling Assistive Touch by going to Settings>General>Accesibility>Assistive Touch. You'll see a small box appear on your screen. Tapping it will bring up several options for you to choose from, like the home button. Clicking the "Device" option will give you several options for controlling your phone that you would normally use hardware buttons for (i.e. volume, lock your phone, etc.) Hope this helps and good luck!
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if i had my iphone 4s stolen and i had apple care can i get a new one for free
Apple care does not cover theft. It covers manufacturing defects for warranty. You need to contact the police and report it to them. Only insurance would replace a phone, and usually with a deductible. There is no free phone in your future.
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Iphone not working properly, can i get a new one for free if this is the first time it's happened?
The other night I went to a friend's house and my phone was sitting on the table. Someone bumped into the table, causing a drink to spill all over my iPhone 4S. Now, the volume buttons and the volume itself no longer works. As well as my speaker phone, it's very quiet and fuzzy. All my ringtones and notifications are extremely quiet and fuzzy as well. This is my first iPhone ever, and was wondering that since it's my first and I've never ruined any other ones...would the Apple store provide me a new phone for free and be able to transfer all my data to the new phone?
Warranty does not cover user damage.
If you have AppleCare+, you can get it replaced for $49US.
Otherwise it is $199US to get it replaced. -
IPhone 5 charger stopped working. Can I get a new one for free?
I bought an iphone 5 charger from best buy about a month ago. It just randomly stopped working. I was wondering if I took it to the apple store, would they replace it? Or would I have to buy a new one.
Hello cas93ey,
It sounds like you purchased an Apple charger for your phone at another retailer and it has stopped working. According to the following link your Apple charger has a 1 year warranty:
Your Hardware Warranty
https://www.apple.com/legal/warranty/products/accessory-english.html
THIS WARRANTY DOES NOT AFFECT YOUR STATUTORY RIGHTS
Your Apple-branded hardware product is warranted against defects in materials and workmanship for a period of ONE (1) YEAR from the date of original retail purchase ("Warranty Period"). If a defect arises during the Warranty Period, Apple, at its option and to the extent permitted by law will (1) repair the product at no charge using new parts or parts that are equivalent to new in performance and reliability, (2) exchange the product with a functionally equivalent product that is new or equivalent to new in performance and reliability, or (3) refund the original purchase price. This warranty excludes damage resulting from abuse, accident, modifications or other causes that are not defects in materials and workmanship.
I would first try the steps in the following article before seeking service. If it comes down to that, there is also a link to contact us:
Inspect the connector at the bottom of the phone:
Make sure that there are no bent pins in the connector.
Make sure that the connector is free from debris.
If there are bent pins or debris, please contact Apple Support.
Otherwise, continue troubleshooting.
Make sure that the outlet you're using works.
Make sure that the Apple USB cable and Apple USB power adapter work.
Plug the device in to power and let it charge for up to 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
If the device still exhibits an issue, try turning your device off and then on again while connected to power.
If the issue is persists, please contact Apple Support.
From: iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/ht1476
Thank you for using Apple Support Communities.
Regards,
Sterling -
I haven't done a thing genuinely. It didn't stop working after an update or anything, it just started doing this.
Did you buy AppleCare? If not, you are out of warranty, so the best you can expect is to be eligible for an out of warranty replacement at your cost. Take it into an Apple Store and they can tell you if it qualifies or not.
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne -
OMG i just dropped my iPhone 3GS and now the home button isnt working, i need help :(
i dropped my iPhone 3GS whilst playing out and now the home button doesnt work, i even had the protective case on, please can someone suggest what to do, i am 12 years old and can't afford to pay the £150 to repair it :'(
thanks but im kind of stuck now coz everything else works fine except the following:
When connected to a USB cable to the COMPUTER nothing happens
When i press the home button nothing happens :/ -
My iPhone 4 wont turn on, It wont go passed the charging icon and then when I take the charger out it says it needs charge. Its not the charger as iv tried several and holding lock and home button doesnt work please help!!!!!
Hello there, Conorjl7.
The following Knowledge Base article provides some good, practical steps for troubleshooting issues with charging:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Particularly:
If your battery doesn't charge, or if your device shows a low-battery image, black screen, or "accessory not supported" alert, follow these steps.
Inspect the connector at the bottom of the phone:
Make sure that there are no bent pins in the connector.
Make sure that the connector is free from debris.
If there are bent pins or debris, please contact Apple Support.
Otherwise, continue troubleshooting.
Make sure that the outlet you're using works.
Make sure that the Apple USB cable and Apple USB power adapter work.
Plug the device in to power and let it charge for up to 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
If the device still exhibits an issue, try turning your device off and then on again while connected to power.
If the issue is persists, please contact Apple Support.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
HT1267 my iphone will not start on its own or when it is plugged into the computer... what do i do?
my iphone will not start on its own or when it is plugged into the computer... what do i do?
Go get it fixed.
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iphone 4: Home Button Not Working. The home button only works when it is connected to iTunes, once i disconnet it does not work, i have tried a restore to factory settings but it still is not working. Any suggestions?
Apple, as I said, does not repair your iPhone. All hardware service issues are handled by replacing the unit. So they can't handle the home-button issue without also addressing the issue of the cracked screen, for which they'll almost certainly charge you. But you can make an appointment at an Apple Store or call Apple tech support and plead your case.
Regards. -
My iPod wont turn on i was using it one moment and it was fine now its not turning on. my home button doesnt work so i cant use that solution what should i do now
Try:
- iOS: Not responding or does not turn on
When it says place the iPod in recovery mode,
Place the iPod in recovery mode using one of these programs:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
For MAC or PC
The Firmware Umbrella - TinyUmbrella
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
IiPad is stuck in the iTunes connect screen. I have held the home button down while plugging the iPad in and still nothing. Hard reset isn't even doing anything. It's not even showing up under my computer. Please Help
Did you get a message that the iPad is disabled?
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
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‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
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Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
my iphone 4 the vibrate has stopped working and the txt tone wont work even tho it says its got a tune and when i go to turn it up on side buttons it say (headfones) but they arent plugged in, but the sound works when someone rings me???
ATtempt to power off your device and power it back on, if that doesn't work reset all settings should resolve it for you
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