My iphone 4 locked up for several hours. i then tried to reset by holding down the home button and power button at the same time for 10 seconds and then the home button for 10 seconds. it is now completely black. what do i do? couldnt restore it in iTunes

My iphone 4 locked up for several hours. i then tried to reset by holding down the home button and power button at the same time for 10 seconds and then the home button for 10 seconds. it is now completely black. what do i do? couldnt restore it in iTunes. Has anyone had this problem? Help!

Same thing happened to me today. I wasn't even using the phone for the past 6 hours and suddenly I can't connect to the internet, none of my internet apps would work - nothing. I tried to call AT&T from the iphone and it locked up - couldn't turn it off, change to the home screen - nada - brick.
Did the Home/Power button thing and that worked but this I've only had this phone for about 4 weeks and it's locked up more times than my 3GS did the whole two years I had it! Ridiculous

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My phone went blank. It still had 41% battery life. I have tried to reset by holding down the sleep button and botton on top until the Apple Icon appears but then after that, nothing. Any ideas?

I had just checked my phone and it had 41% battery life left. A few minutes later, it simply went blank and won't do anything. I tried reseting it by pushing down on the wake/sleep button and the button on top until the Apple logo appeared, but that didn't help. Any ideas?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My ipod touch is not recognized on itunes and will not turn on or give me the battery sign. I have tried toubleshooting it by holding down the home button and the sleep/wake button, but it doesn't work. What do I do to fix it?

My ipod touch is not recognized on itunes and will not turn on or even give me the battery sign that it is dead. I turned it off and it won't turn back on now. The screen is completely black and won't do anything. I have tried charging it over night and nothing happened. It was never near water. I have tried troubleshooting it by holding down the home button and the sleep/wake button, but nothing happened and it didn't work. What can I do to fix it?

Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
For Mac
http://support.apple.com/kb/ts1591

While downloading an ITunes upgrade, my Ipad froze. All I see is the Itunes logo and a picture of a USB cable. Everything is frozen. Tried resetting by holding down the wake button but I get no slider button. IPad is frozen.

While downloading an ITunes upgrade, my IPad froze. All I see is the ITunes logo and pic of a USB cable on my screen. Tried to hold down the wake button while connecting the USB cable to override it but no results. Still frozen with ITunes logo. Any thoughts or suggestions?

Force your iPad into Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times.

My 4s is locked on the icloud back up screen and will not reset by holding down power button.

My 4s is locked on the iCloud back up screen. It will not reset by holding down the power button. Please help!

Restart iPhone: Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for phone to restart (no data will be lost).

Siri only works when I raise to speak, but when I hold down the home button and Siri pops up, it doesn't pick up any sound. How do I fix it?

Siri only works when I raise to speak, but when I hole down the hold button and Siri pops up, it doesn't pick up any sound. How do I fix this?

Try A and B
(A) Restart iPad
1. Hold down the Sleep/Wake button until the red slider appears.
2. Drag the slider to turn off iPad.
3. Turn iPad back on, hold down the Sleep/Wake until the Apple logo appears
(B) Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

HT5957 I have downloaded the ios 7 for my ipad and now my screen is locked and shows a plug pointing towards an itunes symbol. Does anyone have an way out of this frustrating problem? Holding down the home and power buttons together has not worked.

I have downloaded ios 7.2 update for my ipad and now my screen is locked and shows a picture of a plug and the itunes symbol. Does anyone have advice to fix this frustrating problem? I have seen help online for iphones, but none for ipads. The screen will not budge. I have tried holding down the power and home buttons at the same time, to no avail. Please, can some of you smart people help me?

Hi there Martha250,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
-Griff W.

My iPod touch 5th generation had white screened an it won't let me rest it by holding down the home button an the power button for ten seconds I've pulled it in to iTunes an its not being detected what can i do as its starting to over heat?

my iPod touch 5th generation had white screened an it won't let me rest it by holding down the home button an the power button for ten seconds I've pulled it in to iTunes an its not being detected what can i do as its starting to over heat?

If you can't get it to shut down or restart when holding down the Home and Sleep/Wake buttons and you can't get it recognized in iTunes to restore it, the iPod may have suffered a hardware failure and will need to go to Apple for service. Someone else here may have additional suggestions, though.
There is no "fifth generation" iPod touch, by the way, just for the sake of clarity; not yet, anyway.
Regards.

My iPad won't charge after plugging into my computer and after holding down the power and home button at same time for 10 seconds- Can anybody help? Has IOS7.0 but the most up-to-date version

My iPad won't charge after plugging into my computer and after holding down the power and home button at same time for 10 seconds… Can anybody help? Has IOS7.0 but not the most up-to-date version

It's just the battery sign - nothing else. I've tried to reboot by holding down both power and home key for 10+ seconds, waiting for the apple logo - but nothing happens. It's plugged into the imac at the moment. I tried to recharge it overnight using the normal charger - but no luck. It went dead during a Skype call with a friend - even though it was powered into the mains - albeit at a low battery level at the time

My Ipod touch froze and now the screen shows a tiny flower symbol. I`ve tried to restart it by holding down the on/off button and the selection key for 10 seconds then releasing but it does nothing.ol

My Ipod touch froze and now the screen showa a symbol like a tiny flower. I have tried to re-start it by holding down the on/off switch and the selections key together for 10 seconds but nothing happens. Ithe Ipod does not show on Itunes but shows in My Computer. When plugged into USB the Ipod gets warm.

Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

I was recently updating my phone to the newest software after ios7. It froze for quite a while so I tried holding down the home button and the power button and it shut off. Now it says I have to restore my whole phone but an Error keeps occurring?

I was recently updating my phone to the newest software after ios7. It froze for quite a while so I tried holding down the home button and the power button and it shut off. Now it says I have to restore my whole phone but an Error keeps occurring? It brings me to a website saying the steps to possibly fix it but I don't find them helpful

http://support.apple.com/kb/TS1275

Dropped my iphone while making a phone call and when i picked it up the screen was black and now it will not turn on. I have tried holding down the home and power buttons for over 2 hours and it is not working! help :(

i dont know how to fix this help

Basic Troubleshooting Steps when all else fails
- Quit the App by opening multi-tasking bar, and swiping the App upward to make it disappear. (For iOS 6, holding down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.)
- Relaunch the App and try again.
- Restart the device. http://support.apple.com/kb/ht1430
- Reset the device. (Same article as above.)
- Reset All Settings (Settings > General > Reset > Reset All Settings)
- Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
- Restore as new device. http://support.apple.com/kb/HT4137 For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
- Test the issue after each step. If the last one does not resolve the issue, it is likely a hardware problem.

How can i get my iphone 4 back up after it went dead. It had plenty of power, and it will not come up even after i hold down the home and power buttons for 30 seconds.

My iphone 4 went dead even when there was plenty of batery life. I ran through the reboot for holding down the home button with the power button and it still did not come back up. Any thoughts?

Plug it into a wall outlet for at least 30 minutes, then try resetting it again. If no respose, you most likely have a hardware issue. Make an appointment at an Apple store.

My apps on my iPod touch only open for a second then close, I tried the reset option of holding down the power button for ten seconds still no apps that I have down loaded will open just the one that are on the iPod like music app store whether time etc.

My apps on my I pod touch will not open. They start to load for one second close down. I tried holding down the power button to reset it. And that didn't work. Is the only option is to delete all apps and then reload them?

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. From iTunes, select the iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPod. Again, say "yes."

10.6.8 update won't install gets half way through then just freezes spinning beach ball for 4 hours any ideas y. Tried and restarted 3 times already does the same thing each time have to hold down the power button to restart

10.6.8 update won't install gets half way through then just freezes spinning beach ball for 4 hours any ideas y. Tried and restarted 3 times already does the same thing each time have to hold down the power button to restart. Anyone can help

Ok will check, as of right now I have 82.57gb free, that's plenty of space will check the disk though using disk utility. Also I am now downloading the update from the apple website instead of going through software update

My iphone 4 locked up for several hours. i then tried to reset by holding down the home button and power button at the same time for 10 seconds and then the home button for 10 seconds. it is now completely black. what do i do? couldnt restore it in iTunes

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