My iphone 4s is permanently stuck in dock mode when it is not connected to a dock, and it will not play music. How do I fix this? Every time I have this problem I have to get it replaced

My iPhone 4s has been replaced at least 4 times within a year and nobody at the genius bar seems to know what's wrong but every time I plugy phone into my cable that connects my iPhone to the stero in my car and when I disconnect it,  my iPhone think its in dock mode and will not play music or sounds with our being plugged into a dock. However it will occasionally make sounds when a text comes in but that's about it. I really don't know why this happens or how to fix it, HELP!!

Try This...
Close All Open Apps...  Perform a Reset... Try again...
Reset  ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

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