My iphone 4s keeps overheating and will not let me go on any of my apps as well as send any messages. plus my contract isn't up for another 6 months, what can i do?
My iphone 4s keeps overheating and will not let me go on any of my apps as well as send any messages. plus my contract isn't up for another 6 months, what can i do?
RESOLVED!!! I logged on to my Straight Talk online account, and did a Tech Chat. They immediately gave me a direct phone number and a Reference PIN number and asked me to contact their iPhone specialty support. I called (of course the gentleman's accent was very difficult for me to understand, but managed with asking continually for clarity). He walked me through several tests, setting changes and had me get on my wifi to obtain the latest APN settings. None of his efforts worked ad it was obviously NOT my Straight Talk iPhone 5, 64GB CDMA (no SIM) - it was something with their setting on their end on my account. I was placed on hold a few times and he would come back on to have me try to get on Safari and even Google... after the 3rd on-hold, he returned and asked me to try to use my data again without the wifi turned on and BINGO it worked... I still do not have my wifi turned on and I'm still receiving texts from YESTERDAY too while I was away from wifi service. IF you come across this issue - please call Straight Talk and/or log on to your Straight Talk online account and talk to an online customer service representative and get their direct line phone number for iPhone support and have your Reference PIN number available. Good Luck
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My iphone 4S went black and will not do anything. It was in my hand when it happened. It is 14 days hold, and has not had nay other problems. Anyone know whats up?
Is the phone charged? Did you try connecting it to a charger? Try a reset of the phone, hold the sleep/wake and home buttons together until you see the Apple logo and then release, ignoring the slide to power off screen if it appears. This will restart the phone and will not have any affect on your data. See if that takes care of it.
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Iphone 3gs keeps rebooting and will not restore
hi
i got an iphone 3gs
randomly today i was in the middle of a phone call and its just rebooted itself and would not stop rebooting itself until i manually turned it off. got home, set it in recovery mode and it went through the whole iphone recovery process. right at the very end it came up with "iphone "iphone" could not be restored error(-1)
i cant find out what it means on the internet so i was wondering if you could help me i did the whole restart computer, change usb etc process and still not recovering
HELP(-1) it basically is the iphone "iphone" canot be restored due to an unknown error (-1)
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When I try to update my apps it says sign in required and will not let me update them
I suspect you have apps that need updating that were purchased from more than one account
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account. -
Hi,
I backup my boss iphone to my pc, i copy the backup file to his PC, can he restore the backup to his iphone using his pc and will not reset his iphone. Thanks so muchPut the device in DFU mode and restore.
When he gets back to the computer that he normally syncs with, he can restore from his backup. Everything since that last backup will be lost.
Start apologizing now... keep it up for a few months to several years.
Then hopefully you will learn to leave other peoples stuff alone. -
I bought an iphone 5s free, I try to configure the network lte ANTEL Uruguay and will not let me.
How I can do?
thanksWhat happens when you insert the SIM card? Where did you buy this iPhone 5S? Are you sure it is not already locked to a carrier?
According to Apple, ANTEL is not a supported carrier in Uruguay - http://support.apple.com/kb/HT1937 -
Wanted to load an app onto my wife's ipad. BUT, the program keeps saying I've already purchsaed it and will not let me purchase again. I've tried everything I can think of. Now looking at wiping ipad competely and starting over but not sure that'll help. Between the time I purchased the app and now, I had to change password's w/Apple (Stupid system in the first place IMO) and it doesn;t liek new password
I can find the app, but the free version only. I paid for the upgrade ($1.99) on my ipad and now I want to add it (or buuy it) for my wife's ipda, but it will not allow me
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Hello jaicob1990,
Try the steps in the article below; it will give you multiple options on how to resolve the issue.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
my itunes keeps telling me to contact support when i try to connect a visa card and will not let me buy music. any ideas why?
No one here can say specifically why. But you need to do what it says, contact iTunes Support. Click the Suppor tab above then the link under the Contact Us area and you'll be take to a page where you'll be guided appropriately.
Regards. -
My ipad screens apple picture keeps blinking and will not open
my ipad screens apple picture keeps blinking and will not open. I have tried pressing both top and bottom button together, pressing just the top, etc. and nothing...it just keeps blinking the apple?
Hello llp03,
Thanks for the question, that definitely sounds frustrating. The following troubleshooting assistant provides steps that may lead to a resolution:
Apple - Support - iPad - iPad Troubleshooting Assistant
http://www.apple.com/support/ipad/assistant/ipad/
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes
- Connect the device to your computer and open iTunes.
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- If the device doesn't appear in iTunes, try to force the device into recovery mode.
iPhone, iPad or iPod touch: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Thanks,
Matt M. -
My iMovie keeps crashing and will not fully load. What do you think is the problem?
What would be the reason why my iMovie keeps crashing and will not fully load?
I don't know what version of iMovie you are using, nor the Mac OS X version (that's always helpful when posting questions).
However, usually when iMovie has the type of problem you mention, it's advisable to firstly trash the preference file. Here's how to go about it for iMovie '11 on Mountain Lion (similar methods apply for other versions):
Go to your Home folder <your user name>/Library/Preferences (NOT the Library folder at the top level in Macintosh HD). Similar to Lion, on Mountain Lion (10.8.3), the Home Library folder will be hidden (unlike pre-Lion OS X versions). To access it, click and hold down Go in the Finder menu bar, then press and hold down the Option key on the keyboard - the Library folder will appear in the drop down list. Slide the pointer down to Library and, as you release the pointer, the folder will open in Finder. Now you can navigate to the Preferences folder.
In your user Library/Preferences folder, locate a file named "com.apple.iMovieApp.plist". With iMovie closed, drag this file to the Desktop. When next opened, iMovie will create a fresh preference file with the default settings (this happens in the background as iMovie is loading).
If iMovie now opens and appears to be working properly, you can change the default settings in the menu item "IMovie > Preferences", as desired. Also, it's now safe to drag the old preference file to the Trash. Trashing the file will not harm any existing Events or Projects.
Note that these instructions are for iMovie '11 (currently version 9.0.9). For users on earlier versions, the preference file has a different but similar name. For example, for iMovie '09 (that's version 8.0.6) the file is named "com.apple.iMovie8.plist". Earlier versions may or may not have a number in the name, for example, "com.apple.iMovie.plist"
If this doesn't fix the problem with iMovie crashing, please come back as I have another possible solution to offer.
John -
My Iphone 3s is stuck and will not open, I have an image of a USB cord with an arrow pointing up to the Itune music Icon and my phone won't open or be recognized by itunes or my computer. What do I do now?
Try restoring it using Recovery Mode.
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I am in an endless loop on my other iMac computer. I happened upon a page where it said "phishing site ahead" and then a pop up comes on screen telling me to call a certain number and then I click okay and of course do not call and it will not let me out of this endless loop. Shut down computer, quit Safari, but when I reopen Safari it still takes me to that same page and will not let me out or use any menu items or toolbar items. Just the same little popup box telling me to call a certain number with an OK button and I can't go anywhere or do anything on Safari. What can I do?
Also I copied this from my other computer web page:
Reported Phishing website ahead. Your network ha been monitored. Your network has been compromised due to Browser hijacking.The browser hijacking software may redirect you towards phishing websites that try to access your Login Password details. To fix this browser redirection issue we recommend you ask for instant help. Help Line 1 877 899 1824.
Then another smaller popup window pops up
http://www.pcassists.info
Security Error
Call Helpline 1877 899 1824
So this is what I was talking about, and the small popup window plus the larger Window stating "Reported Phishing website ahead" will not go away and I cannot use Safari anymore even after I shut down my computer, disconnected it, and then signed on again and reopened Safari, it still takes me to that page and I cannot get out of it.
PLEASE HELP!!!!!!!! -
Hello people,
I can't update iPhoto after installing OSX 10.9.2, it has the name otto@**** in the apple ID box and will not let me change it. Any thoughts?
Thanks
<Email Edited By Host>You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
1. Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
2. In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
4. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
Quit and relaunch the App Store. Test.
If you find these instructions confusing, ask for an alternative method. -
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Try:
HT2519 Pre-ordered album, it says...: Apple Support Communities
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