My iPhone 4s randomly went into recovery mode and iTunes can't get it to restore.
Last night my iPhone randomly went into recovery mode on me. Just before I went to sleep a bunch of static lines appeared across the screen. The screen went dark and a few seconds later the Apple logo appeared. A few seconds later is disappeared. A few seconds later it came back. So on and so forth. I thought I had turned it off and was going to deal with it in the morning, but when I woke up the iPhone still just had the Apple logo going on and off again.
I've tried everything today. All the different button hold methods out there. I've tried to sync it to iTunes but the same **** keeps happening over and over again.
A message pops up saying "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes." So I press OK. Then I press the "Restore iPhone..." button on iTunes. It asks me if I'm sure I want to "restore it to the factory settings" and I click "Restore and Update". It then says that its "extracting software", "preparing the iphone to restore", "waiting for the iphone", then "verifying iphone restore with Apple". As this is going on the "connect to iTunes" sign is shown on the screen of the iPhone. When the "waiting for the iPhone" part starts, my screen goes black, then the apple logo pops up. The "verifying iphone restore with apple" comes on the iTunes and the status bar appears underneath the Apple logo on my phone's screen. It sits there for a couple of seconds with no progress and then the screen goes black. Then iTunes has the same **** message saying "The iPhone 'iPhone' could not be resotred. An unknown error occured (9)."
I've gone through this process countless times in the past few hours and have done everything that apple support has told me. The windows system is fully updated. So is the iTunes. I've restarted the computer. I have no idea whats wrong and its making my blood boil.
A couple of notes about the phone:
It's over a year old. It's never had water damage. It was nearing the max capacity of its internal storage. This has never happened before. I keep it in an Otter Box. I had very little problems with the phone. Lately a couple of apps like snapchat and the barstool sports app were taking a little longer to open up or would randomly close out and sometimes my camera would take a while to get going. But this problem is just ridiculous and completely rendered the phone useless.
Hello Sean,
It sounds like you are constantly needing to restore your phone because it keeps going into recovery mode. Usually putting a device into recovery mode and restoring it can help isolate an issue to your iPhone hardware if an issue persists afterwards. I would try manually putting it into recovery mode and restoring it 1 more time:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
If that does not resolve it the symptoms indicate to me that it is a hardware issue causing this to happen and would seek service for it:
iPhone Repair - Other Repairs
https://www.apple.com/support/iphone/repair/other/
Thank you for using Apple Support Communities.
All the best,
Sterling
Similar Messages
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My iPhone 4s randomly went into recovery mode and I can't restore it with iTunes...what do I do?
Last night my iPhone randomly went into recovery mode on me. Just before I went to sleep a bunch of static lines appeared across the screen. The screen went dark and a few seconds later the Apple logo appeared. A few seconds later is disappeared. A few seconds later it came back. So on and so forth. I thought I had turned it off and was going to deal with it in the morning, but when I woke up the iPhone still just had the Apple logo going on and off again.
I've tried everything today. All the different button hold methods out there. I've tried to sync it to iTunes but the same **** keeps happening over and over again.
A message pops up saying "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes." So I press OK. Then I press the "Restore iPhone..." button on iTunes. It asks me if I'm sure I want to "restore it to the factory settings" and I click "Restore and Update". It then says that its "extracting software", "preparing the iphone to restore", "waiting for the iphone", then "verifying iphone restore with Apple". As this is going on the "connect to iTunes" sign is shown on the screen of the iPhone. When the "waiting for the iPhone" part starts, my screen goes black, then the apple logo pops up. The "verifying iphone restore with apple" comes on the iTunes and the status bar appears underneath the Apple logo on my phone's screen. It sits there for a couple of seconds with no progress and then the screen goes black. Then iTunes has the same **** message saying "The iPhone 'iPhone' could not be resotred. An unknown error occured (9)."
I've gone through this process countless times in the past few hours and have done everything that apple support has told me. The windows system is fully updated. So is the iTunes. I've restarted the computer. I have no idea whats wrong and its making my blood boil.
A couple of notes about the phone:
It's over a year old. It's never had water damage. It was nearing the max capacity of its internal storage. This has never happened before. I keep it in an Otter Box. I had very little problems with the phone. Lately a couple of apps like snapchat and the barstool sports app were taking a little longer to open up or would randomly close out and sometimes my camera would take a while to get going. But this problem is just ridiculous and completely rendered the phone useless.Hello Sean,
It sounds like you are constantly needing to restore your phone because it keeps going into recovery mode. Usually putting a device into recovery mode and restoring it can help isolate an issue to your iPhone hardware if an issue persists afterwards. I would try manually putting it into recovery mode and restoring it 1 more time:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
If that does not resolve it the symptoms indicate to me that it is a hardware issue causing this to happen and would seek service for it:
iPhone Repair - Other Repairs
https://www.apple.com/support/iphone/repair/other/
Thank you for using Apple Support Communities.
All the best,
Sterling -
I have a 4S and just tried updating to the latest iOS version and my phone went into recovery mode and iTunes says I need to restore to factory settings. Anyone know how I can fix my phone without losing all my content?
You would only be able to restore to a backup to iCloud or iTunes:
Restore from Backup
Cheers,
GB -
i was in the process of jailbreaking and updating my ipod and when i was updating it,it went into recovery mode and now i cant get it out of recovery mode so what can i do??
Go elsewhere:
Jailbreaking voids the Apple warranty and also means that you will not get any support from Apple, including from this Apple forum. Jailbreaking can't be discussed in this Apple forum.
Unauthorized modification of iOS has been a major source of instability, disruption of services, and other issues -
i just put my phone down for 2 minutes and i look back and it went into recovery mode i didnt touch nothing and last time i was using it, it was working well. so i go to restore it and i get error 9 when it goes to verify it with apple. i have tried everything changing usb cable changing computers restarting my computer, re downloading itunes. everything but nothing seems to work. side not i manged to download the ios 5.1.1 for i phone 4 and now it says the firmware might be corrput. so if anyone can help it would be greatly aprriciated. i have i phone 4. ios 5.1 its was bought less then a year ago if the helps a bit better
I think this could help. Also, there are links to other posts for a bunch of possible soultions. I'd try this first. http://support.apple.com/kb/HT1808
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I tried uppdating my ipad then it went into recovery mode. I thought "oh no problem, my phone has done this before". So, I hooked it up to iTunes and started to restore/update it, but when the update began, it said it would take 24 hours to download. Already abnormal. Then, the number kept rising higher and higher until it got to 300 HOURS. Then, once it reaches a certain 300, it says "connection failed. please check to see that you have a working connection or try again later" or something like that. So, my iPad is now stuck in recovery mode and I can't exactly talk to people now. What do I do?
Hello aZaa4401
Sorry to hear about your issue. I would start your troubleshooting with the article below to check to settings of your computer to make sure your connection is good to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Regards,
-Norm G. -
Okay, so I got an iPod touch, 4th gen, 32gb, brand new and running perfectly fine two years ago. Used it for about six months, lost it, and finally found it again a month ago tucked away in my recliner. It was as dead as a doornail, but I had it charged up and ready to go in a few hours.
So I wanted to get a special app for my iHome, as well as spend all of my accumulated iTunes cards that were previously useless due to the fact that I had lost my iPod for a year and a half. The app store said I had to update to the current software to download anything new, so I did just that about half an hour ago, updating to the latest version of iTunes and downloading the new software for my iPod like I was supposed to.
Only when I applied it to my iPod, it went into Recovery Mode as expected, but I can't restore it! I've made sure there's no extra USB attachments in it, my firewalls are currently down to get around this stupid thing (just turned them back on because it wasn't working), and feeling like I just let all this money slip down the drain.
If you have any relevant advice, please help! I'm running on Windows 7 with the current version of iTunes (64 bit). Help!Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
How do I get my phone turn on and get out of recovery mode and save my data on the phone?
Try using RecBoot to kick it out of Recovery Mode.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101 -
Ipad was forced into Recovery Mode and I can't get out. Please help me!
Hi all. I'm dealing with a problem and could really use some help. I recently updated my Ipad to ios 4 with no problems and was enjoying it greatly. Afterward, I loaded Pages and Atomic Browser from the app store.
Anyway, I was surfing the net on Atomic Browser and then turned the ipad off momentarily to grab something from the kitchen. When I came back, the Ipad would not start.
I'd push the power button but nothing. Push and hold the power button. Nothing. Push and hold the home button. Nothing.
After many attempts, I decided to push the home screen button with the power button to force a reboot. I did this once a few months ago, and it just restarted my ipad fine. But this was before i updated to ios 4.
After doing this, it gave me the recovery mode screen with the pic of the usb cable pointing to the itunes logo. It has never done that before.
I don't want to reformat my ipad, i just wanted to turn it back on. I tried to exit recovery mode by holding the power button and home screen again, but it just keeps me stuck there. Nothing I do can get me out.
I don't want to reset the ipad and restore a back-up because I will lose some valuable pages documents I created recently.
Can any one help me?
Thank you all very much!The same thing happened to me. After the big update, I also experienced exactly what you described. I ended up restoring the ipad a number of times.
The first few times, I restored from a back-up. The last few times I have restored the ipad as new. It would work the next few times I turned the machine on, and around the third time, it would lapse back into the recovery mode, with
the image of the serial cord connecting to an i-tunes logo on its desktop. This morning, I restored the ipad as new, but only allowed the apps manufactured by Apple to be synced back onto the ipad. I have powered it back on about three times, and so far, so good. I am waiting to see what happens the next few times I turn the machine on.
I had a very helpful senior Apple express advisor help me on Sunday to do the restore as a new ipad procedure. He said that if that did not work, the next step was having it serviced. He also mentioned that often the third party apps have problems due to getting corrupt and this often happens after a major update. That is why I thought i'd try and see what would happen if I only synced the Apple apps back onto the ipad.
It is not good though if I can't put third party applications on it without having the problem of lapsing into recovery mode, so I may have to get it serviced. I am wondering how many others have had this problem after the big update last week? Also, has anyone who was an early purchaser and got the flat-rate unlimited data plan subscription from AT&T, had to have their ipad replaced? Was there a problem with AT& T still allowing you to continue your special subscription plan? -
HT201263 My iphone 4s is stuck in recovery mode and I can't get it out. Please help me.
My iphone is stuck in recovery mode and will not reboot. Please help
You need to restore your device in iTunes. If you cannot do that, Restore in DFU mode: http://www.iclarified.com/entry/index.php?enid=1034
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I have updated my 3gs to the latest operating system but it is stuck in recovery mode and will not restore...any suggestions on getting it to restore?
Yes, a message pops up on the computer that says..."The iPhone could not be restored. An unknown error occurred. (3014)" I tried to research this and tried all of the things Apple suggested but still am not having any luck with it. Thanks for any assistance you may provide!
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does anyone know how i can fix this issue? i have tried using iTunes 4 times to restore it and still no luck... this is really frustrating!!
issue resolved on 10/06/2013... the problem was with my iMac's terminal ID in the update. After a few minutes talking to a specialist, we resolved the issues by placing a space, " ", where my computer ID's address was located.
after asking about whether or not to update so fast with an "older iMac" (early 2008) i was told to, "stop being the test dummy and let others instigate new OS issues."
i was told apple knows about software updating problems but is hard to universally make the new iOS work perfectly with older macs...
glad to know that the customer service department is honest and helpful -
I tried to update to ios 7.0.1 and my iphone 5 went into recovery mode and i dont have iCloud
I tried to update to ios 7.0.1 and my iphone 5 went into recovery mode and said i had to plug it in to itunes so i did and it restored to factory settings and i lost everything and i am pretty sure i dont have anything backed up on iCloud.. Is there anyway i can recover anything? I had over 1,000 pictures and 500 contacts and now i have nothing.
Then you have no data from which to backup, I'm afraid.
This would be a good time to review the User Guide and learn how to use your phone as recommended so data loss like this doesn't happen again.
Best,
GDG -
5c randomly went into recovery mode
My phone randomly went into recovery mode. When i plug it into iTunes to restore it, I get error message 9. Apple support told me all I needed to do was update my iTunes, but I have the latest version and latest mac software update. Help!
http://support.apple.com/kb/TS3694
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