My iphone 5 does not turn on anymore. when i plug the charger in the apple icon turns on and off but the home screen never shows up.what do i do to fix it? how can i get my info back?
My iphone 5 does not turn on anymore. when i plug the charger in the apple icon turns on and off but the home screen never shows up.what do i do to fix it? how can i get my info back?
from the information you provided i can't tell if it is a hardware problem or a software problem. I do have an idea though, try to press your home button and lock button at the same time.
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I synced my iphone too my laptop and got all my husbands info and lost mine how can I get my info back off this laptop.
hi marie i take you have got your own apple registration, if not you need toregister under your own name & password, if you have then it does sound like you've just plugged it in under your husbands name. lori :-)
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i want to buy the creative cloud, have paypal and visa, but living in kenya.....adobe dent allow me :-( ... how can i get that product?
Hi,
Please check this link:
Adobe Creative Software - Elite Digital Solutions | Apple Kenya
Hope this helps!
Regards,
Sheena -
Loaded icloud and it erased everything from my calendar. How can I get that info back??
Once I loaded icloud into my iphone, it erased everything from my phones calendar and didn't forward any
of that information to my icloud online acct either.
I NEED that info back. How can I find it and get it back??
PLEASE HELP!!I thought this happened when I first updated the software on my iPad. I didn't see any of the calendar events. Eventually they showed up tho. I am not sure exactly how long it took (or why the delay) but all the events were there when I checked again a couple of days later (may have been earlier but I didn't check). Maybe it's just the same thing?
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I bought an album and some of the songs do not play all the way through. I would like help fixing this issue or my money back.
How to report an issue with Your iTunes Store purchase
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How can i get my info back if it wasn;t stored but on phone not in icloud or itunes?
My son took phone in for repair and the idiot that was working did not back up my sons phone for him and my son hadn't backed it up for a while because I have laptop in different state and didn't have Icloud on. Is there anything we can do to get some of hos information back? Please help.
Try a third iPhone recovery software to get your information back.
This is the blog I find this iPhone recovery software.
http://easy-iphone-recovery.blogspot.com/iphone-recovery-resource.html
Please have a try and tell us the result. -
IPhoto update from Mavericks deleted my library. How can I get my pictures back?
Soo my iPhoto just decided not to find my photo library anymore.
When I open iPhoto, it only opens a windwo where I can decide which library I want to open, but gives me no choices, the list is empty. Normally this window opens when my external HD is connected to my macbook since then there's two iPhotos available, but now it just doesnt find even one.
I had another problem with the iPhoto on my external HD, i wanted to open it but a window opened to tell me that my library is used by another programm or that the library can't be read anymore. I was able to save those pictures by showing the contents and copying the pictures.
Buuuut now on the macbook, when I do the left click thing to open the contents of the package, there are no pictures in it at all, no folder has pictures in it. When I copy the version from time machine, nothing changes. iPhoto has a size of 1.7 Gb, which is way to small. God dammit.
How can I get my pictures back?Thank you Terence!
Okay, so here the details:
iPhoto Version 9.5.1
OS X Version 10.9.1
So here what I did, detailed. (pardon my english, I'm swiss)
I downloaded Mavericks, few days later updated iPhoto (the iPhoto icon was orange before and turned blue after the update). All went well, until one month later, all of a sudden, I was not able to open my iPhoto on the external harddisk. A window opened to tell me that either my library is being used by another programm or that it can't be read anymore. To solve this problem iPhoto tells me to do several things, for example shut down the computer and then open iPhoto again, or set up my library again or open iPhoto by pressing command and alt. But non of those instructions helped. So I opened the contents, I looked for the folder with the masters of my pictures and copied the whole thing onto another harddisk.
I think I got those Pics saved, but I still can't open iPhoto on the external harddisk.
Oh and by the way, the iPhoto icon on my external harddisk looks different now, it's three pictures in a row and the one on top shows a redish flower.
So now, two days later I try to open the iPhoto on my regular macbook. A window pops up and says that I have to choose a library that I want to open. (iPhoto usually did that when I had my external harddisk connected since there were two different librarys then, one on my external, one on my computer) But now, instead of showing me the library's I can choose from it only shows nothing, no list or anything i could even choose. And then below there's this button that says something like "create a new library".
So what I did:
I open the contents and looked for the masters of my pictures, but there weren't any pictures at all. The iPhoto has a size of 1.7 GB which I think is too small for all the Pics and videos i stored in there.
I tried to get the IPhoto from Time Machine, but nothing changed. Iphoto still's 1.7 GB.
I opened the file "Pictures" in the Finder, but there's no such file like "iPhoto library", like it's deleted or something like that.
So i think that I used iPhoto usually, nothing speciall. I imported Pictures from my iPhone or camera and left them there.
Does that help? -
What do I do if my iPhone just switched itself off and won't turn back on again? It does not even register power when I plug it in to my car or home charger or computer???
If you hold the home button and power button for about 10 seconds it will turn back on. I have had his issue 3 times but don't know what fixes it for good
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I turned off my phone and when I turned it back on, all my apps were deleted. I tried to reinstall my apps, but it wouldn't let me. My storage still remained the same even though, all my apps were deleted. How can I get my apps back?
Hold the home and power button down until your phone restarts. If that doesn't work, backup and restore using iTunes.
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I recently lost my iphone to which had of alot purchased music on it, but when i've come to retrieve the music from my itunes and the music is not there? The purchases show on my history but the music is nowhere? How can i get my purchases back please?
By any chance, did you have the Find My iPhone app installed prior to it being stolen?
Reporting a lost or stolen Apple product
Hopefully you had your iTunes purchases backed up to an external source such as an external drive or CD's? -
This my second computer in the last two years. The first one fell and broke but I had only $20 worth of Itune stuff on the first one so I did not bother however this second computer I have tons of apps and music. I have lost all my apps while I was trying to backup my iphone with my new computer. I am wondering how can i get those apps back. How can I safely syn my iphone to my new computer without losing any more stuff.
It has always been very basic to always maintain a backup copy of your computer. Certainly after losing everything once, you started doing the basics and have a backup copy.
Use your backup copy to put everything back.
If for some reason you have failed to maintain a backup ( twice), then you can transfer itunes purchases from the iphone: Without syncing: File>Transfer Purchases
Make sure that you have your computer authorized to your itunes account. -
Hi, I'm new on the forum. I decided to try this since Adobe phone support has been abysmal. I purchased Adobe Creative Cloud, installed and registered it on Feb. 25 2013. Since then my computer crashed and I lost the programs and the link to download. I still have the serial # and the product shows up in my account under Registered Products. How can I get a download link?
Any help appreciated,
BillCreative Cloud Help / Sign out, Sign in | Creative Cloud desktop app
http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Creative Cloud Help / Install, update, or uninstall apps
http://helpx.adobe.com/creative-cloud/help/install-apps.html
Installing Creative Cloud Apps
http://tv.adobe.com/watch/cs6-creative-cloud-feature-tour-for-video/installing-desktop-app s-from-creative-cloud/ -
- i updated my iphone 4 software on my other itunes library that is on my other user account on my laptop. my ringtones are not on my phone now but i see them in my library, but my phone is not synced to that library. how can i get my ringtones back without having to sync my phone to the library where my ringtones are and possibly lose everything on my phone ?
From my post on what seems like the same issue (found here: https://discussions.apple.com/message/21087892#21087892)
Take the following steps:
1) while connected to wifi, toggle off then back on the Show All Music and iTunes Match options shown in my original post. Important: I did this step before, but wasn't connected to wifi, and my music disappeared. Subsequently, I connected to wifi and turned off and then back on those options and everything came back though it was grayed out and my only option was to download music.
2) To get streaming over cellular back, go into Settings>General>Cellular and scroll down to the "Use Cellular Data for:" options and make sure the iTunes option is set to 'On'
The above steps will bring back the streaming capability which seemed to go away when you update to 6.1. It didn't ACTUALLY go away, but something about the update toggled off the iTunes option in step 2 above.
I did a final test by turning off wifi, opening Music app and selecting a song. It played successfully without downloading! Crossing my fingers, but I think I'm good to go!
Hope this helps! -
My iphone battery died and on charging the phone it asked me to connect to itunes and restore the phone.
If i restore the phone how can i get my data back and how can i check when i last backed up my phoneIf you have been syncing regularly as the iphone is designed, then you can sync the data back.
Regardless you will have to restore the iphone. -
My mac desktop will not provide sound from internal speakers. When I go to audio devices window it only shows airplay. How can I get internal speakers back.
There are many possible causes for this issue. Take each of the following steps that you haven't already tried. Some may not apply to your model. Back up all data before making any changes.
1. Start with the steps recommended in this support article. Don't skip any of the steps. It's the starting point for further efforts to solve the problem.
2. Run Software Update and make sure you have a fully up-to-date installation of OS X.
3. If you've installed an application called "Memory Clean" or any other third-party software that is supposed to "clean" or "purge" memory automatically, remove it according to the developer's instructions and restart. You should do that even if the software is not causing the problem, because it's useless.
4. Other third-party software that has been reported to interfere with sound output includes "Boom" and "Samsung Kies." If applicable, uninstall according to the developer's instructions (not by dragging something to the Trash.)
5. If an AirPlay device is selected for sound output from iTunes (or from other applications via third-party software such as "Airfoil"), deselect it.
6. Launch the application "Audio MIDI Setup" by entering the first few letters of its name in a Spotlight search and selecting it in the results (it should be at the top.) Select Built-in Output from the list on the left. If the Mute boxes are checked, uncheck them.
7. If a red light is visible in the audio-out port when sound should be playing, the internal switch is stuck in the position for digital output. You may be able to free it by inserting and removing a mini-stereo jack of the proper size. Inserting any kind of tool in the port may cause damage that won't be covered by your warranty.
If there's no red light, the switch may still be stuck in the headphone position. Try to free it the same way.
8. Disconnect all wired peripherals except keyboard and mouse, if applicable. If more than one display is connected, disconnect all extra ones. Restart and test.
9. If you have a MacBook Air, turn off Bluetooth and restart.
10. Start up in safe mode. Don't log in; just restart as usual when the login screen appears. When you do, make sure the words "Safe Boot" do not appear in the login screen. If they do, the system is still in safe mode and sound won't work.
11. Reset the NVRAM.
12. Reset the SMC.
13. Triple-click anywhere in the line below on this page to select it:
/Library/Preferences/Audio
Right-click or control-click the highlighted line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash. Recreate your settings in the Sound preference pane.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
14. Reinstall OS X after backing up all data.
15. Make a "Genius" appointment at an Apple Store.
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